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L
lauram48163628
Participant
January 4, 2019
Question

probleme tablette graphique

  • January 4, 2019
  • 1 reply
  • 255 views

Bonjour,

Alors que j'ai ma tablette wacom cintiq 13 HD et photoshop depuis plusieur mois, tout marchais très bien et aujourd'hui sans comprendre pourquoi, les raccourcis attribués à photoshop sur les bouton de ma tablette ne fonctionne plus. Ils retournent toujours au racourcis de base.

J'ai reinstallé les driver de ma tablette mais apparament le problème ne vient pas d'elle car j'ai essayé de mettre des racourcis sur d'autres logiciels et ceux là fonctionnes.

J'ai aussi desinstallé et reinstallé photoshop mais rien n'y fait.

    This topic has been closed for replies.

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    January 4, 2019

    Hi Lauram,

    Sorry to hear that tablet shortcuts are not working with Photoshop, could you please let su know the exact version of Photoshop you're working on?


    You may also try the troubleshooting steps here and see if it helps: Keyboard shortcuts stop working in Photoshop

    Regards,
    Sahil

    L
    lauram48163628Author
    Participant
    January 4, 2019

    I have the 20.0.1 version

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    January 4, 2019

    Sometimes the way other applications use keyboard shortcuts can interfere with how Photoshop uses them. Quit or Exit other running applications one-by-one until the keyboard shortcuts work in Photoshop.

    Customers have reported keyboard shortcut issues when running these applications with Photoshop:

    • 1Password: Update 1Password. Older versions have affected keyboard shortcuts in Photoshop.
    • Chrome: Update Chrome. Older versions have affected keyboard shortcuts in Photoshop.
    • Notability: In Photoshop, you receive the message "Could not place because the Postscript data is empty or invalid." To resolve this issue, uninstall the Notability app. If you don't have the app installed on your system, but had it installed once, ensure that all parts of the app have been successfully removed.
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