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Participating Frequently
December 14, 2017
Answered

Problems activating photoshop CS3 [CS3 is dead]

  • December 14, 2017
  • 11 replies
  • 4743 views

Hi, I used photoshop 10 several years ago then upgraded to CS2 and CS3 paying for the upgrades etc. Now every time I launch photoshop I get a message

saying I have to reactivate photoshop and get a new serial number. I got the new serial number and downloaded the new software but i'm still getting the reactivation message. Also, the software available to me is for photoshop 10 so I can't open RAW files as this version of photoshop didn't have this function. And yet I got the serial number of the CS3 upgrade dvd case. I've been on adobe chat about four times but no one seems to be able to help. They're come to the conclusion that I need to pay now for a more recent version of photoshop. Very frustrating! Can anyone help? I have work ready to process but can't get on with it!

This topic has been closed for replies.
Correct answer Nancy OShea

It's 2020 and CS3 and earlier are officially dead now.  The activation servers are gone.  Adobe ended the replacement program by removing links to activation-free installers and serial numbers.  It is no longer possible to re-install CS3.  Customer Care Agents cannot help you.

 

CS 4 - 6 are on life support.  Going forward, if you want Adobe product support, you really need modern software or a paid Creative Cloud Plan.

 

11 replies

December 14, 2017
andersn1359509
Participating Frequently
December 14, 2017

That link does not help for Finland, Norway and Sweden; since the files provided for download for those countries are (unlike for the rest of Europe's counties) for CS4 not CS3.

gener7
Community Expert
Community Expert
December 14, 2017

What I think that means is that you will get a free CS4 instead of CS3.