problems after last update

New Here ,
Mar 16, 2022 Mar 16, 2022

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1.png @ 2% (Layer 1, RGB_8#) 3_16_2022 3_56_37 PM.png1.png @ 1.4% (Layer 1, RGB_8#) 3_16_2022 6_18_54 PM.png1.png @ 100% (Layer 1, RGB_8#) 3_16_2022 2_45_07 PM.png

After I download the latest update I'm not able to open or edit photos and it doesn't stop crashing.

 

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correct answers 1 Correct answer

Adobe Employee , Mar 17, 2022 Mar 17, 2022
Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

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Adobe Community Professional ,
Mar 16, 2022 Mar 16, 2022

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Hi!

One thing you can try is to roll back the installation. On your creative cloud app, you can select the ellipses for photoshop and select “other versions” this will let you install your previous version of Photoshop.

 

Install previous versions of your Creative Cloud apps (adobe.com)

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Adobe Employee ,
Mar 17, 2022 Mar 17, 2022

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Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Mar 17, 2022 Mar 17, 2022

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Thanks!!! it worked perfectly

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