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Inspiring
March 7, 2024
Question

Problems in 25.5.1 - Several Critical Issues

  • March 7, 2024
  • 7 replies
  • 1023 views

Just briefly, these are the issues I am having since 25.5.1 ...

 

- Photoshop does not open every time
- Photoshop does not close every time

- Photoshop is very laggy, especially if you zoom in past a certain level, like there's no GPU all of the sudden with laggy screen tearing
- Photoshop loads a screenshot of the desktop in the image window instead of the file that I opened
- Photoshop mouse button selection marquee getting stuck (even more now than before)

- Photoshop selection tool switches mid-click to the marquee tool by itself repeatedly

 

What I did to troubleshoot ...
- Updated GPU drivers. Used studio versions. Did not fix.
- Ran Windows Update. Did not fix.
- Updated all Adobe apps. Did not fix.

 

What I'm running ...

- Windows 10 home

- Nvidia RTX 2060 KO Ultra 6GB

- Ryzen 3950x 16/32

- 128 GB 3600 RAM

 

Worked 99% perfectly until now.  Weird thing is that I reverted to 25.5, 25.4, 25.3.1 and now they all have issues, although the issues are much worse in 25.5.1.  You wouldn't be crazy to think something else happened, but I haven't figured it out yet.  If yours is anything similar, please let us know.

 

This topic has been closed for replies.

7 replies

ouiouiphoto
Known Participant
March 16, 2024

I confirm 25.5.1 is not usable on my configuration. Lag when zooming is not acceptable. All actions take long. Came back to 25.5

 

5900X

4060ti 16GB

64GB

.Sheepdog trying to help Lightroom and Photoshop beginners
Inspiring
March 15, 2024

So, Photoshop is still not closing when I try to close it.  You have to go into the Task Manager and kill the app manually.  Also, I noticed that the sticky mouse selection issue is still present but I've been dealing with that so long that I'm not put off by it.  Would be nice if it weren't there.  On the bright side, I haven't noticed the GPU issue since I unchecked Disable Native Canvas. I will keep coming back here and posting updates.

Participant
March 10, 2024

Thanks for the information

Webdesigner at https://webdesignrosenheim.bayern/
Inspiring
March 10, 2024

Just briefly for anyone else wondering, I forgot to mention that I did also DDU my display driver. 

 

As of today, I am cautiously optimistic because the first thing I tried was to uncheck Disable Native Canvas and it appears to be working much better.  In the past, checking that seemed to solve an issue.  Perhaps that was resolved and now it's an issue if it's enabled.  

 

Nonetheless, after unchecking it and restarting the app, it was no longer laggy.  I haven't used it much.  Haven't been at my desk much, but  I will add more reports here this week!

 

AxelMatt
Community Expert
Community Expert
March 9, 2024

It's very difficult to say which setting(s) or combination of settings in the preferences are responsible for the problems.

I think the best way (although the most complex way) is to try to change one setting after the other and the check again.

In a first step I wold try to deactivate the 30bit Display setting.

 

Another try is also to do a clean reinstallation of the NVidia device driver. Also make sure that you have installed the Studio version of the current driver and not the Game Ready version!!

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Inspiring
March 8, 2024

Thanks for taking the time for this, AxelMatt.  When I reset (move) my preferences folder and Photoshop creates new prefs, I do not experience GPU issues.  When I reenable (move back) my preferences, the issues return.  Must be something in my preferences that the newest versions of Photoshop do not like.

 

I took screenshots of every preference setting and showed the comparison between the reset/default selections on the left and the selections I have been using (for a long time) on the right.  I also have the System Info you asked for below.

 

I am leaving out any preference panels here where the settings were identical.

 

+

 

+

 

+

 

+

 

+

 

+

 

+

 

+

 

 

Then I took a screenshot of the Settings folder with the preferences reset on the left vs. my settings folder on the right...

 

+

Also, I grabbed the System Info from Photoshop once with the preferences reset on the left and once with my settings on the right, and these are basically the only differences...

 

Lastly, here is the System Info dump (with my preferences enabled).  Very grateful for your assistance!  Please let me know what you think might be causing Photoshop to feel buggy and GPU-less all of the sudden.

 

Thanks!

Mark

 

 

SYSTEM INFO WITH MY OWN ORIGINAL PREFERENCES
====================================================
Adobe Photoshop Version: 25.5.1 20240302.r.408 5a2e325 x64
Number of Launches: 433
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.4123
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 16
Logical processor count: 32
Processor speed: 4275 MHz
Built-in memory: 130984 MB
Free memory: 84027 MB
Memory available to Photoshop: 103763 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.6.0-fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.0.0.9
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
Open Color IO version: 2.3.2
C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL Version: 1.36.0.10
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Disabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
PSUserConfig entries:
- U WarnRunningScripts 0
Image tile size: 1028K
Image cache levels: 4
Font Preview: Huge
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2060
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 5,945 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (3840, 2160)
Display scale: 1
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=154275242 -comment=Photoshop Version: Adobe Photoshop 25.5.1 20240302.r.408 5a2e325 x64

[2 ms]
Start GetSnifferResult

[575 ms]
Start sniffer 2024-03-08 17:54:48
# Photoshop Version: Adobe Photoshop 25.5.1 20240302.r.408 5a2e325 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=154275242 -comment=Photoshop Version: Adobe Photoshop 25.5.1 20240302.r.408 5a2e325 x64

{52 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY6
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2060
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY6
GPU accessible RAM: 5,945 MB
VRAM: 5,945 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,673 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-02-15 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.5161
Supports UMA: UNSUPPORTED
D3D-ID: 7817
End platform native
{243 ms}

{243 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY6
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2060/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY6
GPU accessible RAM: 6,233 MB
VRAM: 6,233 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,673 MB
API version: 2.1 (2.1.2 NVIDIA 551.61)
Device version: 2.1 (2.1.2 NVIDIA 551.61)
Vendor name: NVIDIA
Driver date: 2024-02-15 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.5161
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{340 ms}

{340 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2060
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,442 MB
VRAM: 6,442 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 283 GB / s
Compute score: 2,383.31
Device name string: NVIDIA GeForce RTX 2060
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{489 ms}

Exit code kExitNormal
End sniffer 2024-03-08 17:54:49
[kStatusNormal, kExitNormal]

[575 ms]
Finish RunAllAPIs

[580 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970625324747915567
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\MARKSI~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
M:\, 931.5G, 746.1G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2023/11/23-09:21:32 151.d526588 151.d526588
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/11/07-13:18:05 79.82c92b1 79.82c92b1
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.4d9d554 79.4d9d554
AdobeXMP.dll Adobe XMP Core 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPFiles.dll Adobe XMP Files 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPScript.dll Adobe XMP Script 2023/11/09-12:40:27 79.f354efc 79.f354efc
AGM.dll AGM 2023/11/23-09:21:32 151.d526588 151.d526588
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/11/10-05:16:23 79.e59fc31 79.e59fc31
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/11/23-09:21:32 151.d526588 151.d526588
AXE8SharedExpat.dll AXE8SharedExpat 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
AXEDOMCore.dll AXEDOMCore 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
BIB.dll BIB 2023/11/23-09:21:32 151.d526588 151.d526588
BIBUtils.dll BIBUtils 2023/11/23-09:21:32 151.d526588 151.d526588
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/11/23-09:21:32 151.d526588 151.d526588
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/10/17-19:30:38 79.eda3309 79.eda3309
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/11/07-13:18:05 79.7a67d56 79.7a67d56
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.5
PSViews.dll Adobe Photoshop 2024 25.5
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.968b720 79.968b720
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0


Required plugins:

Accented Edges 25.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.5 - from the file “Filter Gallery.8bf”
Average 25.5 - from the file “Average.8bf”
Bas Relief 25.5 - from the file “Filter Gallery.8bf”
BMP 25.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.5 - from the file “Filter Gallery.8bf”
Charcoal 25.5 - from the file “Filter Gallery.8bf”
Chrome 25.5 - from the file “Filter Gallery.8bf”
Cineon 25.5 - from the file “Cineon.8bi”
Clouds 25.5 - from the file “Clouds.8bf”
Color Halftone 25.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.5 - from the file “Filter Gallery.8bf”
Conté Crayon 25.5 - from the file “Filter Gallery.8bf”
Craquelure 25.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.5 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.5 - from the file “Filter Gallery.8bf”
Crystallize 25.5 - from the file “Standard MultiPlugin.8bf”
Cutout 25.5 - from the file “Filter Gallery.8bf”
Dark Strokes 25.5 - from the file “Filter Gallery.8bf”
De-Interlace 25.5 - from the file “Standard MultiPlugin.8bf”
Dicom 25.5 - from the file “Dicom.8bi”
Difference Clouds 25.5 - from the file “Clouds.8bf”
Diffuse Glow 25.5 - from the file “Filter Gallery.8bf”
Displace 25.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.5 - from the file “Filter Gallery.8bf”
Entropy 25.5 - from the file “statistics.8ba”
Export Color Lookup Tables 25.5 - from the file “Export3DLUT.8be”
Extrude 25.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.5 - from the file “FastCore.8bx”
Fibers 25.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.5 - from the file “Filter Gallery.8bf”
Filter Gallery 25.5 - from the file “Filter Gallery.8bf”
Fresco 25.5 - from the file “Filter Gallery.8bf”
Glass 25.5 - from the file “Filter Gallery.8bf”
Glowing Edges 25.5 - from the file “Filter Gallery.8bf”
Grain 25.5 - from the file “Filter Gallery.8bf”
Graphic Pen 25.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.5 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.5 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.5 - from the file “Filter Gallery.8bf”
JPEG 2000 25.5 - from the file “JPEG2000.8bi”
Kurtosis 25.5 - from the file “statistics.8ba”
Lens Blur 25.5 - from the file “Lens Blur.8bf”
Lens Correction 25.5 - from the file “Lens Correction.8bf”
Lens Flare 25.5 - from the file “Standard MultiPlugin.8bf”
Liquify 25.5 - from the file “Liquify.8bf”
Matlab Operation 25.5 - from the file “ChannelPort.8bf”
Maximum 25.5 - from the file “statistics.8ba”
Mean 25.5 - from the file “statistics.8ba”
Measurement Core 25.5 - from the file “MeasurementCore.8me”
Median 25.5 - from the file “statistics.8ba”
Mezzotint 25.5 - from the file “Standard MultiPlugin.8bf”
Minimum 25.5 - from the file “statistics.8ba”
MMXCore Routines 25.5 - from the file “MMXCore.8bx”
Mosaic Tiles 25.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.5 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.5 - from the file “Filter Gallery.8bf”
Note Paper 25.5 - from the file “Filter Gallery.8bf”
NTSC Colors 25.5 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.5 - from the file “Filter Gallery.8bf”
OpenEXR 25.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.5 - from the file “Filter Gallery.8bf”
Palette Knife 25.5 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.5 - from the file “Standard MultiPlugin.8bf”
PCX 25.5 - from the file “PCX.8bi”
Photocopy 25.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.5 - from the file “ChannelPort.8bf”
Pinch 25.5 - from the file “Standard MultiPlugin.8bf”
Pixar 25.5 - from the file “Pixar.8bi”
Plaster 25.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.5 - from the file “Filter Gallery.8bf”
Pointillize 25.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.5 - from the file “PBM.8bi”
Poster Edges 25.5 - from the file “Filter Gallery.8bf”
Radial Blur 25.5 - from the file “Standard MultiPlugin.8bf”
Radiance 25.5 - from the file “Radiance.8bi”
Range 25.5 - from the file “statistics.8ba”
Render Color Lookup Grid 25.5 - from the file “Export3DLUT.8be”
Reticulation 25.5 - from the file “Filter Gallery.8bf”
Ripple 25.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.5 - from the file “Filter Gallery.8bf”
Save for Web 25.5 - from the file “Save for Web.8be”
ScriptingSupport 25.5 - from the file “ScriptingSupport.8li”
Shear 25.5 - from the file “Standard MultiPlugin.8bf”
Skewness 25.5 - from the file “statistics.8ba”
Smart Blur 25.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.5 - from the file “Filter Gallery.8bf”
Solarize 25.5 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.5 - from the file “Filter Gallery.8bf”
Spherize 25.5 - from the file “Standard MultiPlugin.8bf”
Sponge 25.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.5 - from the file “Filter Gallery.8bf”
Stained Glass 25.5 - from the file “Filter Gallery.8bf”
Stamp 25.5 - from the file “Filter Gallery.8bf”
Standard Deviation 25.5 - from the file “statistics.8ba”
Sumi-e 25.5 - from the file “Filter Gallery.8bf”
Summation 25.5 - from the file “statistics.8ba”
Targa 25.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.5 - from the file “Filter Gallery.8bf”
Tiles 25.5 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.5 - from the file “Filter Gallery.8bf”
Twirl 25.5 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.5 - from the file “Filter Gallery.8bf”
Vanishing Point 25.5 - from the file “VanishingPoint.8bf”
Variance 25.5 - from the file “statistics.8ba”
Water Paper 25.5 - from the file “Filter Gallery.8bf”
Watercolor 25.5 - from the file “Filter Gallery.8bf”
Wave 25.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.5 - from the file “WIASupport.8li”
Wind 25.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.5 - from the file “WBMP.8bi”
ZigZag 25.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.4.0.15 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.4.0\"
CmdN: 1.19.26
UAB: 2.18.0-4
Loaded at: 155 ms - launch time impact: 103 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.1.0.0 - from the file "Required Folder"
Loaded at: 20617 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 29.4.0.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.42.17.0 - from the file "Required Folder"
Loaded at: 20509 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.4.458.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_458\"
CAPTURE: 2.0.41 STOCK: 4.2.2
In app notifications (Loaded) 2.0.5.0 - from the file "Required Folder"
Loaded at: 20618 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 20619 ms - launch time impact: 1 ms
Photoshop Adjustments Panel (Loaded) 2.1.16.0 - from the file "Required Folder"
Loaded at: 20621 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.8.37.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder"
Loaded at: 20622 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 20115 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 20117 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2401.91.0.9 - from the file "Required Folder"
Loaded at: 20624 ms - launch time impact: 18 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 36

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_458\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_458\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_458\extensions\stock-panel-licensing\index.html”
PROFACTIONS - Dreamer 1.0.1 - from the file “C:\Users\**********\AppData\Roaming\Adobe\CEP\extensions\team.profactions.dreamer\client\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Low Poly Generator 1.1.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.artoriusdesign.lowpoly\index.html”
Realistic Embroidery 1.0.0 - from the file “C:\Users\**********\AppData\Roaming\Adobe\CEP\extensions\blacknull.plugins.re\client\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_4_458\manager.html”

Installed TWAIN devices: NONE

 

 

 

AxelMatt
Community Expert
Community Expert
March 7, 2024

In a first step you should try to reset the preferences of Photoshop using the steps described here:

Preferences in Photoshop (adobe.com)

It's recommended to backup your settings before resetting the preferences. You can check:

Migrate presets, actions, and settings (adobe.com)

 

If this doesn't help, we need more informations about your system. Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread.

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo