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Participant
May 22, 2017
Answered

problems to pay license-photoshop software

  • May 22, 2017
  • 2 replies
  • 270 views

when going to pay photoshp to get the license (after a trial period), using the official website and choosing the plan I want to purchase, I am pushed to a page in Russian (????)

no idea how to move outr of this or make the payment.

help please

Adobe Mağazası - Ödeme

    This topic has been closed for replies.
    Correct answer Rajashree Bhattacharya

    Hi juan%20carlosh73966959,

    The country in the Adobe ID that you have here in the forum has country as

    Tajikistan

    This is the reason you are being directed to Russian online store. Can you please contact support for this issue via contact-bumper

    Regards

    Rajashree

    2 replies

    Rajashree Bhattacharya
    Legend
    May 23, 2017

    Hi juan%20carlosh73966959,

    The country in the Adobe ID that you have here in the forum has country as

    Tajikistan

    This is the reason you are being directed to Russian online store. Can you please contact support for this issue via contact-bumper

    Regards

    Rajashree

    Legend
    May 22, 2017

    Are you in Russia (or other Cyrillic using country)?

    Participant
    May 22, 2017

    nope.. in Switzerland. therefore my surprise

    computers English software

    for me is a bug in their website

    davescm
    Community Expert
    Community Expert
    May 22, 2017

    Hi Juan

    I have requested that an Adobe staff member contacts you regarding this issue

    Dave