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carlos laranjeira
carlos laranjeira
Participating Frequently
February 19, 2020
Question

Problems with Photoshop and Wacom Cintiq

  • February 19, 2020
  • 2 replies
  • 1893 views

Good afternoon everyone
I have been having problems with my wacom working with photoshop 2020. At the moment, the problem has been only with photoshop, namely a delay in the line, smudges when I paint, scratches and difficulties in controlling pressure
Does anyone have or have had the same problem?
The problem arises only in photoshop which is the program I use daily ... 😞
I use Macbook Pro with Catalina (but the problem comes from Mojave) and a wacom Cintiq 24HD.
Thanks for the support.
Best Regards

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    2 replies

    Social Digital Media
    Social Digital Media
    Participant
    February 20, 2020

    My dissatisfaction with this program has been increasing with each update, for me that I am a beginner I was to follow the course I am taking and some tutorials, every time I update, they take a tool or put it elsewhere.

      carlos laranjeira
      carlos laranjeiraAuthor
      Participating Frequently
      February 20, 2020

      hello Luiz
      I have been working with photoshop for more than 15 years.
      Always ok ... in recent times (more or less 2 years) it has been a problem after a problem ... I can't understand.
      I consider going on to another program.
      Lately I've been working with the procreate ... flawless. Too bad the screen of the ipad is not bigger. I'm used to the 24 "wacom ... 😞
      A matter of habit.

      But I pay for photoshop every month, so it has to work, right?

      Best Regards

        chanaart
        Community Expert
        chanaartCommunity Expert
        Community Expert
        February 20, 2020

        Try to check with Wacom some of the problems you experiencing come from Wacom!

        Chana

        S
        saschaw45969452
        Inspiring
        February 20, 2020

        Yes. Same problem here. Catalina, iMac Pro, PS 2020, Cintiq 27QHD. Everything works fine in PS 2019 though. 

        carlos laranjeira
        carlos laranjeiraAuthor
        Participating Frequently
        February 20, 2020

        Hello
        I was with adobe remote technical assistance for over an hour. It seemed to be ok, but basically everything is the same 😞
        I can't figure out where the problem is ... whether on adobe, whether on wacom or apple ...
        Anyway ... what is certain is that everything works well in other programs ... so I think the problem must be in Adobe.
        And I use photoshop every day ... 😞

        But I've been in trouble for some time.

        Best Regards

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