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Pete.Green
Community Manager
Pete.GreenCommunity Manager
Community Manager
January 29, 2021
Question

Program Error Diagnostic Plugin feedback

  • January 29, 2021
  • 910 replies
  • 247358 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

    This topic has been closed for replies.

    910 replies

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    C
    Crigsby115
    Participant
    September 2, 2021
    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 22.5.0 20210809.r.384 ce617de
    0 address: 0x1056747ed base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '0   Adobe Photoshop 2021                0x0000000105674829 Adobe Photoshop 2021 + 83810345'
    1 address: 0x1031d0544 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '1   Adobe Photoshop 2021                0x00000001031d0544 Adobe Photoshop 2021 + 45389124'
    2 address: 0x1031d0791 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '2   Adobe Photoshop 2021                0x00000001031d0791 Adobe Photoshop 2021 + 45389713'
    3 address: 0x105de98a3 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '3   Adobe Photoshop 2021                0x0000000105de98a3 Adobe Photoshop 2021 + 91629731'
    4 address: 0x105de9879 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '4   Adobe Photoshop 2021                0x0000000105de9879 Adobe Photoshop 2021 + 91629689'
    5 address: 0x105de9869 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '5   Adobe Photoshop 2021                0x0000000105de9869 Adobe Photoshop 2021 + 91629673'
    6 address: 0x105de9859 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '6   Adobe Photoshop 2021                0x0000000105de9859 Adobe Photoshop 2021 + 91629657'
    7 address: 0x105de981d base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '7   Adobe Photoshop 2021                0x0000000105de981d Adobe Photoshop 2021 + 91629597'
    8 address: 0x1031cd5ab base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '8   Adobe Photoshop 2021                0x00000001031cd5ab Adobe Photoshop 2021 + 45376939'
    9 address: 0x1031cb525 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '9   Adobe Photoshop 2021                0x00000001031cb525 Adobe Photoshop 2021 + 45368613'
    10 address: 0x1031c8ca1 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '10  Adobe Photoshop 2021                0x00000001031c8ca1 Adobe Photoshop 2021 + 45358241'
    11 address: 0x1031b3b68 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '11  Adobe Photoshop 2021                0x00000001031b3b68 Adobe Photoshop 2021 + 45271912'
    12 address: 0x1031b3c74 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '12  Adobe Photoshop 2021                0x00000001031b3c74 Adobe Photoshop 2021 + 45272180'
    13 address: 0x1030b3bef base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '13  Adobe Photoshop 2021                0x00000001030b3bef Adobe Photoshop 2021 + 44223471'
    14 address: 0x193999ef5 base: 0x1938fc000 module name: 'Spaces' symbol info: '14  Spaces                              0x0000000193999ef5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
    15 address: 0x7fff2312abe1 base: 0x7fff22c8b000 module name: 'AppKit' symbol info: '15  AppKit                              0x00007fff2312abe1 -[NSApplication _handleEvent:] + 65'
    16 address: 0x7fff22cbac8e base: 0x7fff22c8b000 module name: 'AppKit' symbol info: '16  AppKit                              0x00007fff22cbac8e -[NSApplication run] + 623'
    17 address: 0x1030b46c2 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '17  Adobe Photoshop 2021                0x00000001030b46c2 Adobe Photoshop 2021 + 44226242'
    18 address: 0x1030b6b90 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '18  Adobe Photoshop 2021                0x00000001030b6b90 Adobe Photoshop 2021 + 44235664'
    19 address: 0x1031b443c base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '19  Adobe Photoshop 2021                0x00000001031b443c Adobe Photoshop 2021 + 45274172'
    20 address: 0x105d32bd8 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '20  Adobe Photoshop 2021                0x0000000105d32bd8 Adobe Photoshop 2021 + 90880984'
    21 address: 0x10068ae09 base: 0x100687000 module name: 'Adobe Photoshop 2021' symbol info: '21  Adobe Photoshop 2021                0x000000010068ae09 Adobe Photoshop 2021 + 15881'
    22 address: 0x7fff203e6f3d base: 0x7fff203d1000 module name: 'libdyld.dylib' symbol info: '22  libdyld.dylib                       0x00007fff203e6f3d start + 1'
     

     

      D
      danilob77187090
      Participant
      September 2, 2021

      Photoshop Error information
      Code: -1
      Text: poiché si è verificato un errore del programma
      Message: Impossibile completare la richiesta poiché si è verificato un errore del programma.
      Stack:
      Adobe Photoshop 22.5.0 20210809.r.384 ce617de
      0 address: 0x00007FF72E5E4652 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
      1 address: 0x00007FF72CA93D54 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      2 address: 0x00007FF72CA932B9 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      3 address: 0x00007FF72BEEF544 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      4 address: 0x00007FF72BEEF181 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      5 address: 0x00007FF72BEEF3A1 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      6 address: 0x00007FF72BEEF1A1 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      7 address: 0x00007FF72BEFB79D base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      8 address: 0x00007FF72CAD6C35 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      9 address: 0x00007FF72CAD9708 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      10 address: 0x00007FF72CAD914B base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      11 address: 0x00007FF72CAB3069 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      12 address: 0x00007FF72A536E09 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      13 address: 0x00007FF72A536EA6 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      14 address: 0x00007FF72A52A6F8 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      15 address: 0x00007FF72A541191 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      16 address: 0x00007FF72A7CA065 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
      17 address: 0x00007FF72A52CDEB base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
      18 address: 0x00007FF72A78A512 base: 0x00007FF72A050000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
      19 address: 0x00007FFAD5757034 base: 0x00007FFAD5740000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
      20 address: 0x00007FFAD6822651 base: 0x00007FFAD67D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

       

        A
        AW Carey
        Participant
        September 2, 2021

        I get the program error when trying to reach layer blend options:

         

        Photoshop Error information
        Code: -1
        Text: because of a program error
        Message: Could not complete your request because of a program error.
        Stack:
        Adobe Photoshop 22.5.0 20210809.r.384 ce617de
        0 address: 0x11249a7ed base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000011249a829 Adobe Photoshop 2021 + 83810345'
        1 address: 0x10fff6544 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010fff6544 Adobe Photoshop 2021 + 45389124'
        2 address: 0x10fff6791 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010fff6791 Adobe Photoshop 2021 + 45389713'
        3 address: 0x10fff48a5 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010fff48a5 Adobe Photoshop 2021 + 45381797'
        4 address: 0x10fff483e base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010fff483e Adobe Photoshop 2021 + 45381694'
        5 address: 0x10fff74e9 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010fff74e9 Adobe Photoshop 2021 + 45393129'
        6 address: 0x10fff752c base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010fff752c Adobe Photoshop 2021 + 45393196'
        7 address: 0x10f2beaf0 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010f2beaf0 Adobe Photoshop 2021 + 31529712'
        8 address: 0x10f2e290a base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010f2e290a Adobe Photoshop 2021 + 31676682'
        9 address: 0x10e3155af base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010e3155af Adobe Photoshop 2021 + 15107503'
        10 address: 0x10ef04c14 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x000000010ef04c14 Adobe Photoshop 2021 + 27622420'
        11 address: 0x10dcfbfe9 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010dcfbfe9 Adobe Photoshop 2021 + 8712169'
        12 address: 0x10dcecb01 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010dcecb01 Adobe Photoshop 2021 + 8649473'
        13 address: 0x10dcdc787 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010dcdc787 Adobe Photoshop 2021 + 8583047'
        14 address: 0x10dcdc5f2 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000010dcdc5f2 Adobe Photoshop 2021 + 8582642'
        15 address: 0x10dd14daa base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x000000010dd14daa Adobe Photoshop 2021 + 8813994'
        16 address: 0x10dd162b1 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x000000010dd162b1 Adobe Photoshop 2021 + 8819377'
        17 address: 0x10f0ceaa3 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x000000010f0ceaa3 Adobe Photoshop 2021 + 29498019'
        18 address: 0x10f0d1184 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x000000010f0d1184 Adobe Photoshop 2021 + 29507972'
        19 address: 0x10e54ba79 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x000000010e54ba79 Adobe Photoshop 2021 + 17427065'
        20 address: 0x1100196e8 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x00000001100196e8 Adobe Photoshop 2021 + 45532904'
        21 address: 0x1100193e2 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x00000001100193e2 Adobe Photoshop 2021 + 45532130'
        22 address: 0x1100193e2 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '22 Adobe Photoshop 2021 0x00000001100193e2 Adobe Photoshop 2021 + 45532130'
        23 address: 0x1100193e2 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '23 Adobe Photoshop 2021 0x00000001100193e2 Adobe Photoshop 2021 + 45532130'
        24 address: 0x1100193e2 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '24 Adobe Photoshop 2021 0x00000001100193e2 Adobe Photoshop 2021 + 45532130'
        25 address: 0x1100193e2 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '25 Adobe Photoshop 2021 0x00000001100193e2 Adobe Photoshop 2021 + 45532130'
        26 address: 0x1100193e2 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '26 Adobe Photoshop 2021 0x00000001100193e2 Adobe Photoshop 2021 + 45532130'
        27 address: 0x1100193e2 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '27 Adobe Photoshop 2021 0x00000001100193e2 Adobe Photoshop 2021 + 45532130'
        28 address: 0x1100193e2 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '28 Adobe Photoshop 2021 0x00000001100193e2 Adobe Photoshop 2021 + 45532130'
        29 address: 0x1100193e2 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '29 Adobe Photoshop 2021 0x00000001100193e2 Adobe Photoshop 2021 + 45532130'
        30 address: 0x11002693f base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '30 Adobe Photoshop 2021 0x000000011002693f Adobe Photoshop 2021 + 45586751'
        31 address: 0x112b68048 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '31 Adobe Photoshop 2021 0x0000000112b68048 Adobe Photoshop 2021 + 90943560'
        32 address: 0x10ffd821a base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '32 Adobe Photoshop 2021 0x000000010ffd821a Adobe Photoshop 2021 + 45265434'
        33 address: 0x10f1b5e67 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '33 Adobe Photoshop 2021 0x000000010f1b5e67 Adobe Photoshop 2021 + 30445159'
        34 address: 0x10ffd604a base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '34 Adobe Photoshop 2021 0x000000010ffd604a Adobe Photoshop 2021 + 45256778'
        35 address: 0x10fec8777 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '35 Adobe Photoshop 2021 0x000000010fec8777 Adobe Photoshop 2021 + 44152695'
        36 address: 0x10fec94d6 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '36 Adobe Photoshop 2021 0x000000010fec94d6 Adobe Photoshop 2021 + 44156118'
        37 address: 0x7fff2a683c10 base: 0x7fff2a407000 module name: 'AppKit' symbol info: '37 AppKit 0x00007fff2a683c10 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4914'
        38 address: 0x7fff2a5ee441 base: 0x7fff2a407000 module name: 'AppKit' symbol info: '38 AppKit 0x00007fff2a5ee441 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2612'
        39 address: 0x7fff2a5ed7e9 base: 0x7fff2a407000 module name: 'AppKit' symbol info: '39 AppKit 0x00007fff2a5ed7e9 -[NSWindow(NSEventRouting) sendEvent:] + 349'
        40 address: 0x123f6132b base: 0x123ee3000 module name: 'AdobeOwl' symbol info: '40 AdobeOwl 0x0000000123f6132b AdobeOwl + 516907'
        41 address: 0x7fff2a5ebb74 base: 0x7fff2a407000 module name: 'AppKit' symbol info: '41 AppKit 0x00007fff2a5ebb74 -[NSApplication(NSEvent) sendEvent:] + 352'
        42 address: 0x10fed8e0a base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '42 Adobe Photoshop 2021 0x000000010fed8e0a Adobe Photoshop 2021 + 44219914'
        43 address: 0x10fed9b6e base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '43 Adobe Photoshop 2021 0x000000010fed9b6e Adobe Photoshop 2021 + 44223342'
        44 address: 0x183d2436f base: 0x183c67000 module name: 'Spaces' symbol info: '44 Spaces 0x0000000183d2436f _ZN3pga3cef14OSXBrowserView24HandleNSApplicationEventEP11objc_objectP13objc_selectorP7NSEventPFvS3_S5_S7_E + 1327'
        45 address: 0x183d04ee1 base: 0x183c67000 module name: 'Spaces' symbol info: '45 Spaces 0x0000000183d04ee1 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 241'
        46 address: 0x7fff2a438cbf base: 0x7fff2a407000 module name: 'AppKit' symbol info: '46 AppKit 0x00007fff2a438cbf -[NSApplication run] + 707'
        47 address: 0x10feda6c2 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '47 Adobe Photoshop 2021 0x000000010feda6c2 Adobe Photoshop 2021 + 44226242'
        48 address: 0x10fedcb90 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '48 Adobe Photoshop 2021 0x000000010fedcb90 Adobe Photoshop 2021 + 44235664'
        49 address: 0x10ffda43c base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '49 Adobe Photoshop 2021 0x000000010ffda43c Adobe Photoshop 2021 + 45274172'
        50 address: 0x112b58bd8 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '50 Adobe Photoshop 2021 0x0000000112b58bd8 Adobe Photoshop 2021 + 90880984'
        51 address: 0x10d4b0e09 base: 0x10d4ad000 module name: 'Adobe Photoshop 2021' symbol info: '51 Adobe Photoshop 2021 0x000000010d4b0e09 Adobe Photoshop 2021 + 15881'
        52 address: 0x7fff67297cc9 base: 0x7fff6727d000 module name: 'libdyld.dylib' symbol info: '52 libdyld.dylib 0x00007fff67297cc9 start + 1'

         

        수
        수진김
        Participant
        September 2, 2021

        When I resave my file, it occurs


        Photoshop Error information
        Code: -1
        Text: 프로그램 오류로 인하여
        Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
        Stack:
        Adobe Photoshop 22.2.0 20210202.r.183 2021/02/02: a176e5849fa
        0 address: 0x10b4fee3d base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010b4fee79 Adobe Photoshop 2021 + 146632313'
        1 address: 0x109310e6e base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000109310e6e Adobe Photoshop 2021 + 111054446'
        2 address: 0x1093110f1 base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x00000001093110f1 Adobe Photoshop 2021 + 111055089'
        3 address: 0x109158f93 base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000109158f93 Adobe Photoshop 2021 + 109252499'
        4 address: 0x109158f69 base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000109158f69 Adobe Photoshop 2021 + 109252457'
        5 address: 0x109158f59 base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000109158f59 Adobe Photoshop 2021 + 109252441'
        6 address: 0x109158f49 base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000109158f49 Adobe Photoshop 2021 + 109252425'
        7 address: 0x109158f0d base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000109158f0d Adobe Photoshop 2021 + 109252365'
        8 address: 0x10930e67b base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010930e67b Adobe Photoshop 2021 + 111044219'
        9 address: 0x10930c395 base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010930c395 Adobe Photoshop 2021 + 111035285'
        10 address: 0x109309cf5 base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000109309cf5 Adobe Photoshop 2021 + 111025397'
        11 address: 0x1092f2568 base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x00000001092f2568 Adobe Photoshop 2021 + 110929256'
        12 address: 0x1092f2674 base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x00000001092f2674 Adobe Photoshop 2021 + 110929524'
        13 address: 0x1091cc2ce base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x00000001091cc2ce Adobe Photoshop 2021 + 109724366'
        14 address: 0x1c8767aa5 base: 0x1c870f000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001c8767aa5 PluginMain + 127797'
        15 address: 0x7fff232315fd base: 0x7fff22d92000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff232315fd -[NSApplication _handleEvent:] + 65'
        16 address: 0x7fff22dc125e base: 0x7fff22d92000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22dc125e -[NSApplication run] + 623'
        17 address: 0x1091cceb2 base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x00000001091cceb2 Adobe Photoshop 2021 + 109727410'
        18 address: 0x1091cf15d base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x00000001091cf15d Adobe Photoshop 2021 + 109736285'
        19 address: 0x1092f2e4c base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x00000001092f2e4c Adobe Photoshop 2021 + 110931532'
        20 address: 0x1090a8ccb base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x00000001090a8ccb Adobe Photoshop 2021 + 108530891'
        21 address: 0x10292b259 base: 0x102928000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x000000010292b259 Adobe Photoshop 2021 + 12889'
        22 address: 0x7fff204f3f5d base: 0x7fff204de000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff204f3f5d start + 1'

         

        D
        defaulthmfurtel6sjl
        Participant
        September 1, 2021

        Hello! I'm having the 'cant complete your request because of program error' issue as well... it happens when i am trying to do a perspective warp. Here's the copied diagnostic info:

         

        Photoshop Error information
        Code: -1
        Text: because of a program error
        Message: Could not complete your request because of a program error.
        Stack:
        Adobe Photoshop 22.5.0 20210809.r.384 ce617de
        0 address: 0x10704a7ed base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010704a829 Adobe Photoshop 2021 + 83810345'
        1 address: 0x104ba6544 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000104ba6544 Adobe Photoshop 2021 + 45389124'
        2 address: 0x104ba6791 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000104ba6791 Adobe Photoshop 2021 + 45389713'
        3 address: 0x1077bf8a3 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x00000001077bf8a3 Adobe Photoshop 2021 + 91629731'
        4 address: 0x1077bf879 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x00000001077bf879 Adobe Photoshop 2021 + 91629689'
        5 address: 0x1077bf869 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x00000001077bf869 Adobe Photoshop 2021 + 91629673'
        6 address: 0x1077bf859 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x00000001077bf859 Adobe Photoshop 2021 + 91629657'
        7 address: 0x1077bf81d base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x00000001077bf81d Adobe Photoshop 2021 + 91629597'
        8 address: 0x104ba35ab base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000104ba35ab Adobe Photoshop 2021 + 45376939'
        9 address: 0x104ba1525 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000104ba1525 Adobe Photoshop 2021 + 45368613'
        10 address: 0x104b9eca1 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000104b9eca1 Adobe Photoshop 2021 + 45358241'
        11 address: 0x104b89b68 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000104b89b68 Adobe Photoshop 2021 + 45271912'
        12 address: 0x104b89c74 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000104b89c74 Adobe Photoshop 2021 + 45272180'
        13 address: 0x104a89bef base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000104a89bef Adobe Photoshop 2021 + 44223471'
        14 address: 0x14599cef5 base: 0x1458ff000 module name: 'Spaces' symbol info: '14 Spaces 0x000000014599cef5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
        15 address: 0x7fff2307dbe1 base: 0x7fff22bde000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff2307dbe1 -[NSApplication _handleEvent:] + 65'
        16 address: 0x7fff22c0dc8e base: 0x7fff22bde000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c0dc8e -[NSApplication run] + 623'
        17 address: 0x104a8a6c2 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000104a8a6c2 Adobe Photoshop 2021 + 44226242'
        18 address: 0x104a8cb90 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000104a8cb90 Adobe Photoshop 2021 + 44235664'
        19 address: 0x104b8a43c base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000104b8a43c Adobe Photoshop 2021 + 45274172'
        20 address: 0x107708bd8 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x0000000107708bd8 Adobe Photoshop 2021 + 90880984'
        21 address: 0x102060e09 base: 0x10205d000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x0000000102060e09 Adobe Photoshop 2021 + 15881'
        22 address: 0x7fff20339f3d base: 0x7fff20324000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff20339f3d start + 1'

         

        M
        magdalenap24135883
        Participant
        September 1, 2021

        Photoshop Error information
        Code: -1
        Text: ponieważ wystąpił błąd programu
        Message: Nie można wykonać polecenia, ponieważ wystąpił błąd programu.
        Stack:
        Adobe Photoshop 22.5.0 20210809.r.384 ce617de
        0 address: 0x00007FF688B94652 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
        1 address: 0x00007FF687043D54 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        2 address: 0x00007FF6870432B9 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        3 address: 0x00007FF68649F544 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        4 address: 0x00007FF68649F181 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        5 address: 0x00007FF68649F3A1 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        6 address: 0x00007FF68649F1A1 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        7 address: 0x00007FF6864AB79D base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        8 address: 0x00007FF687086C35 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        9 address: 0x00007FF687089708 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        10 address: 0x00007FF68708914B base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        11 address: 0x00007FF687063069 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        12 address: 0x00007FF684AE6E09 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        13 address: 0x00007FF684AE6EA6 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        14 address: 0x00007FF684ADA6F8 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        15 address: 0x00007FF684AF1191 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        16 address: 0x00007FF684D7A065 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
        17 address: 0x00007FF684ADCDEB base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        18 address: 0x00007FF684D3A512 base: 0x00007FF684600000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
        19 address: 0x00007FFC076C7034 base: 0x00007FFC076B0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
        20 address: 0x00007FFC08562651 base: 0x00007FFC08510000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

         

        N
        n.j22238122
        Participant
        September 1, 2021

        Photoshop Error information
        Code: -1
        Text: vanwege een programmafout
        Message: Kan uw verzoek niet uitvoeren vanwege een programmafout.
        Stack:
        Adobe Photoshop 22.5.0 20210809.r.384 ce617de
        0 address: 0x00007FF6C5984652 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
        1 address: 0x00007FF6C3E33D54 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        2 address: 0x00007FF6C3E332B9 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        3 address: 0x00007FF6C328F544 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        4 address: 0x00007FF6C328F181 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        5 address: 0x00007FF6C328F3A1 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        6 address: 0x00007FF6C328F1A1 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        7 address: 0x00007FF6C329B79D base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        8 address: 0x00007FF6C3E76C35 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        9 address: 0x00007FF6C3E79708 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        10 address: 0x00007FF6C3E7914B base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        11 address: 0x00007FF6C3E53069 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        12 address: 0x00007FF6C18D6E09 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        13 address: 0x00007FF6C18D6EA6 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        14 address: 0x00007FF6C18CA6F8 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        15 address: 0x00007FF6C18E1191 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        16 address: 0x00007FF6C1B6A065 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
        17 address: 0x00007FF6C18CCDEB base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        18 address: 0x00007FF6C1B2A512 base: 0x00007FF6C13F0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
        19 address: 0x00007FF8B2737034 base: 0x00007FF8B2720000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
        20 address: 0x00007FF8B2BA2651 base: 0x00007FF8B2B50000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

         

        Hugh Calder
        Hugh Calder
        Participant
        September 1, 2021

        Photoshop Error information
        Code: -1
        Text: because of a program error
        Message: Could not complete your request because of a program error.
        Stack:
        Adobe Photoshop 22.5.0 20210809.r.384 ce617de
        0 address: 0x00007FF68E194652 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
        1 address: 0x00007FF68C643D54 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        2 address: 0x00007FF68C6432B9 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        3 address: 0x00007FF68BA9F544 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        4 address: 0x00007FF68BA9F181 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        5 address: 0x00007FF68BA9F3A1 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        6 address: 0x00007FF68BA9F1A1 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        7 address: 0x00007FF68BAAB79D base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        8 address: 0x00007FF68C686C35 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        9 address: 0x00007FF68C689708 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        10 address: 0x00007FF68C68914B base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        11 address: 0x00007FF68C663069 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        12 address: 0x00007FF68A0E6E09 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        13 address: 0x00007FF68A0E6EA6 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        14 address: 0x00007FF68A0DB015 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        15 address: 0x00007FF68A0F1191 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        16 address: 0x00007FF68A37A065 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
        17 address: 0x00007FF68A0DCDEB base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        18 address: 0x00007FF68A33A512 base: 0x00007FF689C00000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
        19 address: 0x00007FFE72B07034 base: 0x00007FFE72AF0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
        20 address: 0x00007FFE73C62651 base: 0x00007FFE73C10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

         

        T
        TheMzee
        Participant
        August 31, 2021

        When is this going to be fixed?? I am paying for a program I cannot use!! Went through 2 hours with a chat person 2 days ago, got it working again without error message. NOW IT'S BACK AGAIN.

        Boyd

        N
        n.j22238122
        Participant
        September 1, 2021

        I agree

        D
        defaultfyn077223i6c
        Participant
        August 31, 2021

        Photoshop Error information
        Code: -1
        Text: because of a program error
        Message: Could not complete your request because of a program error.
        Stack:
        Adobe Photoshop 22.5.0 20210809.r.384 ce617de
        0 address: 0x00007FF6A2184652 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
        1 address: 0x00007FF6A0633D54 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        2 address: 0x00007FF6A06332B9 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        3 address: 0x00007FF69FA8F544 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        4 address: 0x00007FF69FA8F181 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        5 address: 0x00007FF69FA8F3A1 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        6 address: 0x00007FF69FA8F1A1 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        7 address: 0x00007FF69FA9B79D base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        8 address: 0x00007FF6A0676C35 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        9 address: 0x00007FF6A0679708 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        10 address: 0x00007FF6A067914B base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        11 address: 0x00007FF6A0653069 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        12 address: 0x00007FF69E0D6E09 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        13 address: 0x00007FF69E0D6EA6 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        14 address: 0x00007FF69E0CB015 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        15 address: 0x00007FF69E0E1191 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        16 address: 0x00007FF69E36A065 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
        17 address: 0x00007FF69E0CCDEB base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
        18 address: 0x00007FF69E32A512 base: 0x00007FF69DBF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
        19 address: 0x00007FFED7EC7034 base: 0x00007FFED7EB0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
        20 address: 0x00007FFED8062651 base: 0x00007FFED8010000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

         

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