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Frustrated by Program Errors in Photoshop? We can help!
First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files
Next, if after following the steps above and you're still encountering Program Errors:
Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.
Hi all,
Wanting to extend an apology for the program errors you've faced and give an update on our progress.
At this time we have a lot of data that the team is investigating and taking action on hopefully resulting in some fixes for these errors. For the time being, we'll lock this thread so others don't feel they need to add new diagnostic plugin log data.
Also want to say thanks to every one of you who provided logs to help with the team's investigations. We really appreciate your partic
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Hello,
I get program error everytime I try to open a file, start a new document, or even just close photoshop (must force it closed). I tried the troubleshooting suggestinons but no luck so ran the Program Error Diagnostic Plugin. Following are the results. Any help would be apprecitated. Thanks!
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF7315393FB base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF72FC33A64 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF72FC32FC9 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF72F1E7804 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF72F1E7461 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF72F1E7661 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF72F1E7481 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF72F1F1E7D base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF72FC758CE base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF72FC78171 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF72FC77C46 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF72FC52459 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF72D8FBD36 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF72D8FBDC3 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF72D8EFCA8 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF72D90597C base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF72DB7A56E base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF72D8F233B base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF72DB3DAB2 base: 0x00007FF72D490000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFFFB937034 base: 0x00007FFFFB920000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFFFBDC2651 base: 0x00007FFFFBD70000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF7CF6A93FB base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7CDDA3A64 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7CDDA2FC9 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7CD357804 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7CD357461 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF7CD357661 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7CD357481 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7CD361E7D base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7CDDE58CE base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7CDDE8171 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7CDDE7C46 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7CDDC2459 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7CBA6BD36 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7CBA6BDC3 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7CBA5FCA8 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7CBA7597C base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7CBCEA56E base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7CBA6233B base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7CBCADAB2 base: 0x00007FF7CB600000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF971D97C24 base: 0x00007FF971D80000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF97344D721 base: 0x00007FF9733E0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF6529393FB base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF651033A64 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF651032FC9 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6505E7804 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6505E7461 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6505E7661 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6505E7481 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6505F1E7D base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF6510758CE base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF651078171 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF651077C46 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF651052459 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF64ECFBD36 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF64ECFBDC3 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF64ECEFCA8 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF64ED0597C base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF64EF7A56E base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF64ECF233B base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF64EF3DAB2 base: 0x00007FF64E890000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFD8E0A7034 base: 0x00007FFD8E090000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFD8F622651 base: 0x00007FFD8F5D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF6A20593FB base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6A0753A64 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6A0752FC9 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF69FD07804 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF69FD07461 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF69FD07661 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF69FD07481 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF69FD11E7D base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF6A07958CE base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6A0798171 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6A0797C46 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6A0772459 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF69E41BD36 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF69E41BDC3 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF69E40FCA8 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF69E42597C base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF69E69A56E base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF69E41233B base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF69E65DAB2 base: 0x00007FF69DFB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFB3C107034 base: 0x00007FFB3C0F0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFB3C3E2651 base: 0x00007FFB3C390000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Trying to open jpeg iamge in photoshop
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF725ED93FB base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7245D3A64 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7245D2FC9 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF723B87804 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF723B87461 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF723B87661 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF723B87481 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF723B91E7D base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7246158CE base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF724618171 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF724617C46 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7245F2459 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF72229BD36 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF72229BDC3 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF72228FCA8 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7222A597C base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF72251A56E base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF72229233B base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7224DDAB2 base: 0x00007FF721E30000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFBB2957034 base: 0x00007FFBB2940000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFBB3B82651 base: 0x00007FFBB3B30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF6415493FB base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF63FC43A64 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF63FC42FC9 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF63F1F7804 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF63F1F7461 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF63F1F7661 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF63F1F7481 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF63F201E7D base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF63FC858CE base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF63FC88171 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF63FC87C46 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF63FC62459 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF63D90BD36 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF63D90BDC3 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF63D8FFCA8 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF63D91597C base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF63DB8A56E base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF63D90233B base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF63DB4DAB2 base: 0x00007FF63D4A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFEAFCD7034 base: 0x00007FFEAFCC0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFEB0482651 base: 0x00007FFEB0430000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF77BC693FB base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF77A363A64 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF77A362FC9 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF779917804 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF779917461 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF779917661 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF779917481 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF779921E7D base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF77A3A58CE base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF77A3A8171 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF77A3A7C46 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF77A382459 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF77802BD36 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF77802BDC3 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF77801FCA8 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF77803597C base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7782AA56E base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF77802233B base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF77826DAB2 base: 0x00007FF777BC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFE9FA27034 base: 0x00007FFE9FA10000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFEA1502651 base: 0x00007FFEA14B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Hello. I keep getting this error message when I try to auto blend 16 raw images that have been imported from LR. I am attempting to complete a focus stacking procedure. This has only been happening with this set of photos so far. Can you please provide some guidance? By the way I tried importing the error script from the PS clipboard as instructed via the user diagnostics option but nothing is pasted to my clip board, similar to the messages below.
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Photoshop Error information
Code: -1
Text: poiché si è verificato un errore del programma
Message: Impossibile completare la richiesta poiché si è verificato un errore del programma.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x1147315dd base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000114731619 Adobe Photoshop 2021 + 86574617'
1 address: 0x11259bbd4 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000011259bbd4 Adobe Photoshop 2021 + 51358676'
2 address: 0x11259be21 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000011259be21 Adobe Photoshop 2021 + 51359265'
3 address: 0x1120dc643 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x00000001120dc643 Adobe Photoshop 2021 + 46380611'
4 address: 0x1120dc619 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x00000001120dc619 Adobe Photoshop 2021 + 46380569'
5 address: 0x1120dc609 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x00000001120dc609 Adobe Photoshop 2021 + 46380553'
6 address: 0x1120dc5f9 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x00000001120dc5f9 Adobe Photoshop 2021 + 46380537'
7 address: 0x1120dc5bd base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x00000001120dc5bd Adobe Photoshop 2021 + 46380477'
8 address: 0x112598ccb base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000112598ccb Adobe Photoshop 2021 + 51346635'
9 address: 0x112596c65 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000112596c65 Adobe Photoshop 2021 + 51338341'
10 address: 0x1125943e1 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x00000001125943e1 Adobe Photoshop 2021 + 51327969'
11 address: 0x11257f818 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000011257f818 Adobe Photoshop 2021 + 51243032'
12 address: 0x11257f924 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000011257f924 Adobe Photoshop 2021 + 51243300'
13 address: 0x11248054d base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000011248054d Adobe Photoshop 2021 + 50197837'
14 address: 0x1759b9065 base: 0x17591b000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001759b9065 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff2329c5fd base: 0x7fff22dfd000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff2329c5fd -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22e2c25e base: 0x7fff22dfd000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22e2c25e -[NSApplication run] + 623'
17 address: 0x112481022 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000112481022 Adobe Photoshop 2021 + 50200610'
18 address: 0x112483580 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000112483580 Adobe Photoshop 2021 + 50210176'
19 address: 0x1125800ec base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x00000001125800ec Adobe Photoshop 2021 + 51245292'
20 address: 0x11202c068 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000011202c068 Adobe Photoshop 2021 + 45658216'
21 address: 0x10f4a6809 base: 0x10f4a1000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x000000010f4a6809 Adobe Photoshop 2021 + 22537'
22 address: 0x7fff2055ef5d base: 0x7fff20549000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff2055ef5d start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'
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Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save as “Eaglet_DSC08284_logo.jpg” because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x111a865dd base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000111a86619 Adobe Photoshop 2021 + 86574617'
1 address: 0x10f8f0bd4 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010f8f0bd4 Adobe Photoshop 2021 + 51358676'
2 address: 0x10f8f0f34 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010f8f0f34 Adobe Photoshop 2021 + 51359540'
3 address: 0x10ecd8375 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010ecd8375 Adobe Photoshop 2021 + 38675317'
4 address: 0x10e42c01d base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010e42c01d Adobe Photoshop 2021 + 29581341'
5 address: 0x10f8e93e1 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010f8e93e1 Adobe Photoshop 2021 + 51327969'
6 address: 0x10f8d4818 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010f8d4818 Adobe Photoshop 2021 + 51243032'
7 address: 0x10f8d4924 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010f8d4924 Adobe Photoshop 2021 + 51243300'
8 address: 0x10f7d554d base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010f7d554d Adobe Photoshop 2021 + 50197837'
9 address: 0x177a3a065 base: 0x17799c000 module name: 'Spaces' symbol info: '9 Spaces 0x0000000177a3a065 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff230c5f71 base: 0x7fff22c27000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff230c5f71 -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22c5606e base: 0x7fff22c27000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22c5606e -[NSApplication run] + 623'
12 address: 0x10f7d6022 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010f7d6022 Adobe Photoshop 2021 + 50200610'
13 address: 0x10f7d8580 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010f7d8580 Adobe Photoshop 2021 + 50210176'
14 address: 0x10f8d50ec base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000010f8d50ec Adobe Photoshop 2021 + 51245292'
15 address: 0x10f381068 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x000000010f381068 Adobe Photoshop 2021 + 45658216'
16 address: 0x10c7fb809 base: 0x10c7f6000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x000000010c7fb809 Adobe Photoshop 2021 + 22537'
17 address: 0x7fff20382f3d base: 0x7fff2036d000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff20382f3d start + 1'
18 address: 0x1 module name: '<unknown module>' symbol info: '18 ??? 0x0000000000000001 0x0 + 1'
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Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF7DCBA93FB base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7DB2A3A64 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7DB2A2FC9 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7DA857804 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7DA857461 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF7DA857661 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7DA857481 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7DA861E7D base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7DB2E58CE base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7DB2E8171 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7DB2E7C46 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7DB2C2459 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7D8F6BD36 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7D8F6BDC3 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7D8F5FCA8 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7D8F7597C base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7D91EA56E base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7D8F6233B base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7D91ADAB2 base: 0x00007FF7D8B00000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF94E557034 base: 0x00007FF94E540000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF94F9A2651 base: 0x00007FF94F950000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x10bdb45dd base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010bdb4619 Adobe Photoshop 2021 + 86574617'
1 address: 0x109c1ebd4 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000109c1ebd4 Adobe Photoshop 2021 + 51358676'
2 address: 0x109c1ee21 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000109c1ee21 Adobe Photoshop 2021 + 51359265'
3 address: 0x10975f643 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010975f643 Adobe Photoshop 2021 + 46380611'
4 address: 0x10975f619 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010975f619 Adobe Photoshop 2021 + 46380569'
5 address: 0x10975f609 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010975f609 Adobe Photoshop 2021 + 46380553'
6 address: 0x10975f5f9 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010975f5f9 Adobe Photoshop 2021 + 46380537'
7 address: 0x10975f5bd base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010975f5bd Adobe Photoshop 2021 + 46380477'
8 address: 0x109c1bccb base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000109c1bccb Adobe Photoshop 2021 + 51346635'
9 address: 0x109c19c65 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000109c19c65 Adobe Photoshop 2021 + 51338341'
10 address: 0x109c173e1 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000109c173e1 Adobe Photoshop 2021 + 51327969'
11 address: 0x109c02818 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000109c02818 Adobe Photoshop 2021 + 51243032'
12 address: 0x109c02924 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000109c02924 Adobe Photoshop 2021 + 51243300'
13 address: 0x109b0354d base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000109b0354d Adobe Photoshop 2021 + 50197837'
14 address: 0x16ca3f065 base: 0x16c9a1000 module name: 'Spaces' symbol info: '14 Spaces 0x000000016ca3f065 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff2308002e base: 0x7fff22be2000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff2308002e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22c11bff base: 0x7fff22be2000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c11bff -[NSApplication run] + 623'
17 address: 0x109b04022 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000109b04022 Adobe Photoshop 2021 + 50200610'
18 address: 0x109b06580 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000109b06580 Adobe Photoshop 2021 + 50210176'
19 address: 0x109c030ec base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000109c030ec Adobe Photoshop 2021 + 51245292'
20 address: 0x1096af068 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x00000001096af068 Adobe Photoshop 2021 + 45658216'
21 address: 0x106b29809 base: 0x106b24000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x0000000106b29809 Adobe Photoshop 2021 + 22537'
22 address: 0x7fff2032c631 base: 0x7fff20317000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff2032c631 start + 1'
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Good day!
By following the instruction from:
https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html
here is the details:
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF69BCD93FB base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF69A3D3A64 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF69A3D2FC9 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF699987804 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF699987461 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF699987661 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF699987481 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF699991E7D base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF69A4158CE base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF69A418171 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF69A417C46 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF69A3F2459 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF69809BD36 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF69809BDC3 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF69808FCA8 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6980A597C base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF69831A56E base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF69809233B base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6982DDAB2 base: 0x00007FF697C30000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFF01577034 base: 0x00007FFF01560000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFF03542651 base: 0x00007FFF034F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
Thank you in advance!
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By reinstalling the program, the error is gone! until next time! reinstall again! Nice Adobe!
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Today, I have been receiving vauge error messages when trying to open images form Lightroom into Photoshop, or just directly opening Photoshop and either creating a new project or opening existing ones.
I am also unable to close the app as I get the same message, and have to use Task Manager to end the process.
Following the instructions to use the Diagnostics Plug in, I see:
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF7282493FB base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF726943A64 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF726942FC9 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF725EF7804 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF725EF7461 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF725EF7661 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF725EF7481 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF725F01E7D base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7269858CE base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF726988171 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF726987C46 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF726962459 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF72460BD36 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF72460BDC3 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7245FFCA8 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF72461597C base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF72488A56E base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF72460233B base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF72484DAB2 base: 0x00007FF7241A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF871327034 base: 0x00007FF871310000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF871622651 base: 0x00007FF8715D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF70DCB93FB base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF70C3B3A64 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF70C3B2FC9 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF70B967804 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF70B967461 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF70B967661 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF70B967481 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF70B971E7D base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF70C3F58CE base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF70C3F8171 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF70C3F7C46 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF70C3D2459 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF70A07BD36 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF70A07BDC3 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF70A06FCA8 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF70A08597C base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF70A2FA56E base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF70A07233B base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF70A2BDAB2 base: 0x00007FF709C10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC0B3154E0 base: 0x00007FFC0B300000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC0C20485B base: 0x00007FFC0C200000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Ongoing issue for several years.
The geniuses at Adobe only "fixed: it a few months ago.
And guess what?
About a month or 2 ago they broke it again!
Nice going Adobe!
I rolled back to ver 22.3.1.
That worked for me.
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Photoshop Error information
Code: -1
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Hello, After starting the Macbook, I can't open files or create new files in Photoshop. Only after I restart the Macbook can I work with Photoshop.
I have created a video about this as well. Adobe Cloud, video link
https://shared-assets.adobe.com/link/2c05920b-1f80-474f-6cc3-672d41d28abe
I have gone through these steps with support several times: https://helpx.adobe.com/de/photoshop/kb/program-error-opening-psd.html
I have now installed the "Program Error Diagnostics Plug-in". The two files with the error code are attached.
Please help. Thanks a lot!
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This is my error when trying to save a file:
Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “21-06-25 Creatures of XIX-1817.tif” because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x1064da5dd base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x00000001064da619 Adobe Photoshop 2021 + 86574617'
1 address: 0x104344bd4 base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000104344bd4 Adobe Photoshop 2021 + 51358676'
2 address: 0x104344f34 base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000104344f34 Adobe Photoshop 2021 + 51359540'
3 address: 0x10372c375 base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010372c375 Adobe Photoshop 2021 + 38675317'
4 address: 0x102e8001d base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000102e8001d Adobe Photoshop 2021 + 29581341'
5 address: 0x10433d3e1 base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010433d3e1 Adobe Photoshop 2021 + 51327969'
6 address: 0x104328818 base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000104328818 Adobe Photoshop 2021 + 51243032'
7 address: 0x104328924 base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000104328924 Adobe Photoshop 2021 + 51243300'
8 address: 0x10422954d base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010422954d Adobe Photoshop 2021 + 50197837'
9 address: 0x16dcfa065 base: 0x16dc5c000 module name: 'Spaces' symbol info: '9 Spaces 0x000000016dcfa065 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff2306a5fd base: 0x7fff22bcb000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff2306a5fd -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22bfa25e base: 0x7fff22bcb000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22bfa25e -[NSApplication run] + 623'
12 address: 0x10422a022 base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010422a022 Adobe Photoshop 2021 + 50200610'
13 address: 0x10422c580 base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010422c580 Adobe Photoshop 2021 + 50210176'
14 address: 0x1043290ec base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x00000001043290ec Adobe Photoshop 2021 + 51245292'
15 address: 0x103dd5068 base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x0000000103dd5068 Adobe Photoshop 2021 + 45658216'
16 address: 0x10124f809 base: 0x10124a000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x000000010124f809 Adobe Photoshop 2021 + 22537'
17 address: 0x7fff2032cf5d base: 0x7fff20317000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff2032cf5d start + 1'
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Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF7583F93FB base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF756AF3A64 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF756AF2FC9 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7560A7804 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7560A7461 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF7560A7661 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7560A7481 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7560B1E7D base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF756B358CE base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF756B38171 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF756B37C46 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF756B12459 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7547BBD36 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7547BBDC3 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7547AFCA8 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7547C597C base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF754A3A56E base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7547B233B base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7549FDAB2 base: 0x00007FF754350000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFBE1F47034 base: 0x00007FFBE1F30000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFBE3E02651 base: 0x00007FFBE3DB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Can't open files or create new. Recently started a new subscription. Tried reinstalling PS. Still can't use this app that I paid for.
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF7EC4A93FB base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7EABA3A64 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7EABA2FC9 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7EA157804 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7EA157461 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF7EA157661 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7EA157481 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7EA161E7D base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7EABE58CE base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7EABE8171 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7EABE7C46 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7EABC2459 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7E886BD36 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7E886BDC3 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7E885FCA8 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7E887597C base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7E8AEA56E base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7E886233B base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7E8AADAB2 base: 0x00007FF7E8400000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFCE39C7034 base: 0x00007FFCE39B0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFCE4842651 base: 0x00007FFCE47F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.