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Program Error Diagnostic Plugin feedback

Adobe Employee ,
Jan 29, 2021 Jan 29, 2021

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Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

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correct answers 1 Pinned Reply

Adobe Employee , Mar 30, 2023 Mar 30, 2023

Hi all,

 

Wanting to extend an apology for the program errors you've faced and give an update on our progress. 

At this time we have a lot of data that the team is investigating and taking action on hopefully resulting in some fixes for these errors. For the time being, we'll lock this thread so others don't feel they need to add new diagnostic plugin log data.

 

Also want to say thanks to every one of you who provided logs to help with the team's investigations. We really appreciate your partic

...

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replies 1148 Replies 1148
New Here ,
Sep 24, 2021 Sep 24, 2021

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I cannot open files or even make new files when I try to close it this error comes up.

The Screenshot is when I try closing it.

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF6393D5E02 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF637885D44 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6378852A9 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF636CE00B4 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF636CDFCF1 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF636CDFF11 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF636CDFD11 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF636CEC33D base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF6378C8C25 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6378CB6F8 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6378CB13B base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6378A5059 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF635326F39 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF635326FD6 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF63531A828 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6353312C1 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6355BA155 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF63531CF1B base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF63557A602 base: 0x00007FF634E40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFB70E57034 base: 0x00007FFB70E40000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFB712E2651 base: 0x00007FFB71290000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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New Here ,
Sep 24, 2021 Sep 24, 2021

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Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF669375E02 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF667825D44 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6678252A9 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF666C800B4 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF666C7FCF1 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF666C7FF11 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF666C7FD11 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF666C8C33D base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF667868C25 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF66786B6F8 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF66786B13B base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF667845059 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6652C6F39 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6652C6FD6 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6652BA828 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6652D12C1 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF66555A155 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6652BCF1B base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF66551A602 base: 0x00007FF664DE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFA88D67034 base: 0x00007FFA88D50000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFA89962651 base: 0x00007FFA89910000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Community Beginner ,
Sep 25, 2021 Sep 25, 2021

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This error below suddenly began showing for unknoiwn reasons when opening new files (or even when trying to close photoshop), though the program was working perfectly fine ony moments earlier. Please help.
----------------------------------------
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

 

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Community Beginner ,
Sep 25, 2021 Sep 25, 2021

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UNABLE TO WORK WITH PHOTOSHOP

 

Error appeared out of nowhere yesterday (no updates, no changes on the system).

Cannot open any file or quit programme.

Did all steps suggested (https://helpx.adobe.com/de/photoshop/kb/program-error-opening-psd.html) - no solution so far 😞

 

Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF74FB15E02 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF74DFC5D44 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF74DFC52A9 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF74D4200B4 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF74D41FCF1 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF74D41FF11 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF74D41FD11 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF74D42C33D base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF74E008C25 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF74E00B6F8 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF74E00B13B base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF74DFE5059 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF74BA66F39 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF74BA66FD6 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF74BA5A828 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF74BA712C1 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF74BCFA155 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF74BA5CF1B base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF74BCBA602 base: 0x00007FF74B580000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC802A7034 base: 0x00007FFC80290000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC80AE2651 base: 0x00007FFC80A90000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

This is a serious problem, I'm NOT using Adobe Prgoramms just for fun!!!

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New Here ,
Sep 26, 2021 Sep 26, 2021

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Same. I can't open any file due to program error. I ran diagnostic and this is what came up:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF6990A5E02 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF697555D44 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6975552A9 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6969B00B4 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6969AFCF1 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6969AFF11 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6969AFD11 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6969BC33D base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF697598C25 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF69759B6F8 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF69759B13B base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF697575059 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF694FF6F39 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF694FF6FD6 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF694FEA828 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6950012C1 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF69528A155 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF694FECF1B base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF69524A602 base: 0x00007FF694B10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC97957034 base: 0x00007FFC97940000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC98922651 base: 0x00007FFC988D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

Please help!

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New Here ,
Sep 28, 2021 Sep 28, 2021

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this is the error that appears to me if I use the plug-in

Someone can help me please ??

 

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF7775B5E02 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF775A65D44 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF775A652A9 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF774EC00B4 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF774EBFCF1 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF774EBFF11 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF774EBFD11 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF774ECC33D base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF775AA8C25 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF775AAB6F8 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF775AAB13B base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF775A85059 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF773506F39 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF773506FD6 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7734FB145 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7735112C1 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF77379A155 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7734FCF1B base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF77375A602 base: 0x00007FF773020000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFA1F247034 base: 0x00007FFA1F230000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFA20782651 base: 0x00007FFA20730000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Sep 28, 2021 Sep 28, 2021

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Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “Final Press Pass 21-22.psd” because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x10e4cb5dd base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010e4cb619 Adobe Photoshop 2021 + 86574617'
1 address: 0x10c335bd4 base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010c335bd4 Adobe Photoshop 2021 + 51358676'
2 address: 0x10c335f34 base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010c335f34 Adobe Photoshop 2021 + 51359540'
3 address: 0x10b71d375 base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010b71d375 Adobe Photoshop 2021 + 38675317'
4 address: 0x10ae7101d base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010ae7101d Adobe Photoshop 2021 + 29581341'
5 address: 0x10c32e3e1 base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010c32e3e1 Adobe Photoshop 2021 + 51327969'
6 address: 0x10c319818 base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010c319818 Adobe Photoshop 2021 + 51243032'
7 address: 0x10c319924 base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010c319924 Adobe Photoshop 2021 + 51243300'
8 address: 0x10c21a54d base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010c21a54d Adobe Photoshop 2021 + 50197837'
9 address: 0x176ab3065 base: 0x176a15000 module name: 'Spaces' symbol info: '9 Spaces 0x0000000176ab3065 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff2314ef71 base: 0x7fff22cb0000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff2314ef71 -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22cdf06e base: 0x7fff22cb0000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22cdf06e -[NSApplication run] + 623'
12 address: 0x10c21b022 base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010c21b022 Adobe Photoshop 2021 + 50200610'
13 address: 0x10c21d580 base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010c21d580 Adobe Photoshop 2021 + 50210176'
14 address: 0x10c31a0ec base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000010c31a0ec Adobe Photoshop 2021 + 51245292'
15 address: 0x10bdc6068 base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x000000010bdc6068 Adobe Photoshop 2021 + 45658216'
16 address: 0x109240809 base: 0x10923b000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x0000000109240809 Adobe Photoshop 2021 + 22537'
17 address: 0x7fff2040bf3d base: 0x7fff203f6000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff2040bf3d start + 1'
18 address: 0x1 module name: '<unknown module>' symbol info: '18 ??? 0x0000000000000001 0x0 + 1'

 

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Explorer ,
Sep 29, 2021 Sep 29, 2021

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Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete your request because of a program error.

Stack:

Adobe Photoshop 22.5.1 20210907.r.441 de74e1a

0 address: 0x00007FF7848C5E02 base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.

1 address: 0x00007FF782D75D44 base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

2 address: 0x00007FF782D752A9 base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

3 address: 0x00007FF782D771EA base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

4 address: 0x00007FF78176F5BE base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

5 address: 0x00007FF782D77249 base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

6 address: 0x00007FF782D75FB0 base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

7 address: 0x00007FF780B1BEF2 base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.

8 address: 0x00007FF782DD6C21 base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

9 address: 0x00007FF78081989B base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

10 address: 0x00007FF780A82D1E base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.

11 address: 0x00007FF78080B1C5 base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

12 address: 0x00007FF7808212C1 base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

13 address: 0x00007FF780AAA155 base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.

14 address: 0x00007FF78080CF1B base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

15 address: 0x00007FF780A6A602 base: 0x00007FF780330000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.

16 address: 0x00007FF89ED354E0 base: 0x00007FF89ED20000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.

17 address: 0x00007FF89FD8485B base: 0x00007FF89FD80000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Sep 29, 2021 Sep 29, 2021

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x109046b2d base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000109046b69 Adobe Photoshop 2021 + 83757929'
1 address: 0x106baa044 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000106baa044 Adobe Photoshop 2021 + 45367364'
2 address: 0x106baa291 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000106baa291 Adobe Photoshop 2021 + 45367953'
3 address: 0x1097bb203 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x00000001097bb203 Adobe Photoshop 2021 + 91574787'
4 address: 0x1097bb1d9 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x00000001097bb1d9 Adobe Photoshop 2021 + 91574745'
5 address: 0x1097bb1c9 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x00000001097bb1c9 Adobe Photoshop 2021 + 91574729'
6 address: 0x1097bb1b9 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x00000001097bb1b9 Adobe Photoshop 2021 + 91574713'
7 address: 0x1097bb17d base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x00000001097bb17d Adobe Photoshop 2021 + 91574653'
8 address: 0x106ba70ab base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x0000000106ba70ab Adobe Photoshop 2021 + 45355179'
9 address: 0x106ba5025 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x0000000106ba5025 Adobe Photoshop 2021 + 45346853'
10 address: 0x106ba27a1 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000106ba27a1 Adobe Photoshop 2021 + 45336481'
11 address: 0x106b8d668 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000106b8d668 Adobe Photoshop 2021 + 45250152'
12 address: 0x106b8d774 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000106b8d774 Adobe Photoshop 2021 + 45250420'
13 address: 0x106a8d6ef base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000106a8d6ef Adobe Photoshop 2021 + 44201711'
14 address: 0x14da8e015 base: 0x14d9f0000 module name: 'Spaces' symbol info: '14 Spaces 0x000000014da8e015 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff230d3be1 base: 0x7fff22c34000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff230d3be1 -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22c63c8e base: 0x7fff22c34000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c63c8e -[NSApplication run] + 623'
17 address: 0x106a8e1c2 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x0000000106a8e1c2 Adobe Photoshop 2021 + 44204482'
18 address: 0x106a90690 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x0000000106a90690 Adobe Photoshop 2021 + 44213904'
19 address: 0x106b8df3c base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000106b8df3c Adobe Photoshop 2021 + 45252412'
20 address: 0x109704538 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x0000000109704538 Adobe Photoshop 2021 + 90826040'
21 address: 0x104069089 base: 0x104066000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x0000000104069089 Adobe Photoshop 2021 + 12425'
22 address: 0x7fff20465f3d base: 0x7fff20450000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff20465f3d start + 1'

 

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Community Beginner ,
Sep 30, 2021 Sep 30, 2021

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Hi, I tried everything else before coming here. This is the error I'm getting: 

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF6F1EF5E02 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6F03A5D44 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6F03A52A9 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6EF8000B4 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6EF7FFCF1 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6EF7FFF11 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6EF7FFD11 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6EF80C33D base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF6F03E8C25 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6F03EB6F8 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6F03EB13B base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6F03C5059 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6EDE46F39 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6EDE46FD6 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6EDE3A828 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6EDE512C1 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6EE0DA155 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6EDE3CF1B base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6EE09A602 base: 0x00007FF6ED960000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFE75117034 base: 0x00007FFE75100000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFE756E2651 base: 0x00007FFE75690000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Sep 30, 2021 Sep 30, 2021

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.4.3 20210708.r.317 bb896cc
0 address: 0x00007FF72C4193FB base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF72AB13A64 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF72AB12FC9 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF72A0C7804 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF72A0C7461 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF72A0C7661 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF72A0C7481 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF72A0D1E7D base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF72AB558CE base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF72AB58171 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF72AB57C46 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF72AB32459 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7287DBD36 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7287DBDC3 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7287CFCA8 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7287E597C base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF728A5A56E base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7287D233B base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF728A1DAB2 base: 0x00007FF728370000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFAC7EE7034 base: 0x00007FFAC7ED0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFAC8022651 base: 0x00007FFAC7FD0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Community Beginner ,
Sep 30, 2021 Sep 30, 2021

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I am running the latest version of Photoshop and have updated my GPU drivers along with other troubleshooting methods and am still receiving this same error. Anyone have an idea of what the issue could be?:

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF62B7E5E02 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF629C95D44 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF629C952A9 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6290F00B4 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6290EFCF1 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6290EFF11 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6290EFD11 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6290FC33D base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF629CD8C25 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF629CDB6F8 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF629CDB13B base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF629CB5059 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF627736F39 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF627736FD6 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF62772A828 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6277412C1 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6279CA155 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF62772CF1B base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF62798A602 base: 0x00007FF627250000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFA6D057034 base: 0x00007FFA6D040000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFA6DE22651 base: 0x00007FFA6DDD0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Hi, same problem here!
I'm working on PSD which is linked in INDD file. When I open the file, it's everything ok, but, when i modify it... try to save the  PSD... I have the following error!!!!

 

Photoshop Error information
Code: -20
Text: poiché si è verificato un errore del programma
Message: Impossibile salvare “ABBIGLIAMENTO 2021 6.psd” poiché si è verificato un errore del programma.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x10d50287d base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010d5028b9 Adobe Photoshop 2021 + 83757241'
1 address: 0x10b065d94 base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010b065d94 Adobe Photoshop 2021 + 45366676'
2 address: 0x10b0660f4 base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010b0660f4 Adobe Photoshop 2021 + 45367540'
3 address: 0x10a8d9305 base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010a8d9305 Adobe Photoshop 2021 + 37450501'
4 address: 0x10a02ec3d base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010a02ec3d Adobe Photoshop 2021 + 28363837'
5 address: 0x10b05e4f1 base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010b05e4f1 Adobe Photoshop 2021 + 45335793'
6 address: 0x10b0493b8 base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010b0493b8 Adobe Photoshop 2021 + 45249464'
7 address: 0x10b0494c4 base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010b0494c4 Adobe Photoshop 2021 + 45249732'
8 address: 0x10af4943f base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010af4943f Adobe Photoshop 2021 + 44201023'
9 address: 0x1752a1fa5 base: 0x175204000 module name: 'Spaces' symbol info: '9 Spaces 0x00000001752a1fa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff2b2af5bf base: 0x7fff2b27e000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff2b2af5bf -[NSApplication run] + 707'
11 address: 0x10af49f12 base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010af49f12 Adobe Photoshop 2021 + 44203794'
12 address: 0x10af4c3e0 base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010af4c3e0 Adobe Photoshop 2021 + 44213216'
13 address: 0x10b049c8c base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010b049c8c Adobe Photoshop 2021 + 45251724'
14 address: 0x10dbc0288 base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000010dbc0288 Adobe Photoshop 2021 + 90825352'
15 address: 0x108524c89 base: 0x108522000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x0000000108524c89 Adobe Photoshop 2021 + 11401'
16 address: 0x7fff67f20cc9 base: 0x7fff67f06000 module name: 'libdyld.dylib' symbol info: '16 libdyld.dylib 0x00007fff67f20cc9 start + 1'

 

Can you solve, or can you help US?

Thanks!

S.

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF62B855E02 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF629D05D44 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF629D052A9 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6291600B4 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF62915FCF1 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF62915FF11 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF62915FD11 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF62916C33D base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF629D48C25 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF629D4B6F8 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF629D4B13B base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF629D25059 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6277A6F39 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6277A6FD6 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF62779A828 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6277B12C1 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF627A3A155 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF62779CF1B base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6279FA602 base: 0x00007FF6272C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFA87AF7034 base: 0x00007FFA87AE0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFA89342651 base: 0x00007FFA892F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

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Community Beginner ,
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WHen I tried to close the program after successful saves:

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF7DD2D5E02 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7DB785D44 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7DB7852A9 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7DABE00B4 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7DABDFCF1 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF7DABDFF11 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7DABDFD11 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7DABEC33D base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7DB7C8C25 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7DB7CB6F8 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7DB7CB13B base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7DB7A5059 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7D9226F39 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7D9226FD6 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7D921A828 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7D92312C1 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7D94BA155 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7D921CF1B base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7D947A602 base: 0x00007FF7D8D40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF9132B7034 base: 0x00007FF9132A0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF914FC2651 base: 0x00007FF914F70000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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I am having the same issue here (Could not complete request because of a program error). Using the user diagnostic tool I did manage to get the report copied to clipboard. Here it is.... Could someone please check and help me to get rid of this error?

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x00007FF690E84652 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF68F333D54 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF68F3332B9 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF68E78F544 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF68E78F181 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF68E78F3A1 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF68E78F1A1 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF68E79B79D base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF68F376C35 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF68F379708 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF68F37914B base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF68F353069 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF68CDD6E09 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF68CDD6EA6 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF68CDCA6F8 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF68CDE1191 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF68D06A065 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF68CDCCDEB base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF68D02A512 base: 0x00007FF68C8F0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF8958B7034 base: 0x00007FF8958A0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF896482651 base: 0x00007FF896430000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

 

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Oct 03, 2021 Oct 03, 2021

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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x110c9c87d base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x0000000110c9c8b9 Adobe Photoshop 2021 + 83757241'
1 address: 0x10e7ffd94 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010e7ffd94 Adobe Photoshop 2021 + 45366676'
2 address: 0x10e7fffe1 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010e7fffe1 Adobe Photoshop 2021 + 45367265'
3 address: 0x111410f53 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000111410f53 Adobe Photoshop 2021 + 91574099'
4 address: 0x111410f29 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000111410f29 Adobe Photoshop 2021 + 91574057'
5 address: 0x111410f19 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000111410f19 Adobe Photoshop 2021 + 91574041'
6 address: 0x111410f09 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000111410f09 Adobe Photoshop 2021 + 91574025'
7 address: 0x111410ecd base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x0000000111410ecd Adobe Photoshop 2021 + 91573965'
8 address: 0x10e7fcdfb base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010e7fcdfb Adobe Photoshop 2021 + 45354491'
9 address: 0x10e7fad75 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010e7fad75 Adobe Photoshop 2021 + 45346165'
10 address: 0x10e7f84f1 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x000000010e7f84f1 Adobe Photoshop 2021 + 45335793'
11 address: 0x10e7e33b8 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010e7e33b8 Adobe Photoshop 2021 + 45249464'
12 address: 0x10e7e34c4 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010e7e34c4 Adobe Photoshop 2021 + 45249732'
13 address: 0x10e6e343f base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010e6e343f Adobe Photoshop 2021 + 44201023'
14 address: 0x13975bfa5 base: 0x1396be000 module name: 'Spaces' symbol info: '14 Spaces 0x000000013975bfa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff3418dccc base: 0x7fff3417a000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff3418dccc -[NSApplication run] + 755'
16 address: 0x10e6e3f12 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x000000010e6e3f12 Adobe Photoshop 2021 + 44203794'
17 address: 0x10e6e63e0 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x000000010e6e63e0 Adobe Photoshop 2021 + 44213216'
18 address: 0x10e7e3c8c base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x000000010e7e3c8c Adobe Photoshop 2021 + 45251724'
19 address: 0x11135a288 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x000000011135a288 Adobe Photoshop 2021 + 90825352'
20 address: 0x10bcbec89 base: 0x10bcbc000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000010bcbec89 Adobe Photoshop 2021 + 11401'
21 address: 0x7fff62b583d5 base: 0x7fff62b42000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x00007fff62b583d5 start + 1'

 

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please help me on this error. thank you.

 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Exposure X7 command because of a program error.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x107540c1d base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '0   Adobe Photoshop 2021                0x0000000107540c59 Adobe Photoshop 2021 + 83811417'
1 address: 0x10509c974 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '1   Adobe Photoshop 2021                0x000000010509c974 Adobe Photoshop 2021 + 45390196'
2 address: 0x10509cbc1 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '2   Adobe Photoshop 2021                0x000000010509cbc1 Adobe Photoshop 2021 + 45390785'
3 address: 0x10509acd5 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '3   Adobe Photoshop 2021                0x000000010509acd5 Adobe Photoshop 2021 + 45382869'
4 address: 0x10509cf32 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '4   Adobe Photoshop 2021                0x000000010509cf32 Adobe Photoshop 2021 + 45391666'
5 address: 0x1046e0b94 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '5   Adobe Photoshop 2021                0x00000001046e0b94 Adobe Photoshop 2021 + 35183508'
6 address: 0x10473d135 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '6   Adobe Photoshop 2021                0x000000010473d135 Adobe Photoshop 2021 + 35561781'
7 address: 0x104a0ca14 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '7   Adobe Photoshop 2021                0x0000000104a0ca14 Adobe Photoshop 2021 + 38509076'
8 address: 0x104247d99 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '8   Adobe Photoshop 2021                0x0000000104247d99 Adobe Photoshop 2021 + 30363033'
9 address: 0x104247c3e base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '9   Adobe Photoshop 2021                0x0000000104247c3e Adobe Photoshop 2021 + 30362686'
10 address: 0x104fd4e7a base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '10  Adobe Photoshop 2021                0x0000000104fd4e7a Adobe Photoshop 2021 + 44572282'
11 address: 0x104fc478b base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '11  Adobe Photoshop 2021                0x0000000104fc478b Adobe Photoshop 2021 + 44504971'
12 address: 0x1050950d1 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '12  Adobe Photoshop 2021                0x00000001050950d1 Adobe Photoshop 2021 + 45359313'
13 address: 0x10507ff98 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '13  Adobe Photoshop 2021                0x000000010507ff98 Adobe Photoshop 2021 + 45272984'
14 address: 0x1050800a4 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '14  Adobe Photoshop 2021                0x00000001050800a4 Adobe Photoshop 2021 + 45273252'
15 address: 0x104f8001f base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '15  Adobe Photoshop 2021                0x0000000104f8001f Adobe Photoshop 2021 + 44224543'
16 address: 0x13adfffa5 base: 0x13ad62000 module name: 'Spaces' symbol info: '16  Spaces                              0x000000013adfffa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
17 address: 0x7ff80f0fc077 base: 0x7ff80ec94000 module name: 'AppKit' symbol info: '17  AppKit                              0x00007ff80f0fc077 -[NSApplication _handleEvent:] + 65'
18 address: 0x7ff80ecc3d9a base: 0x7ff80ec94000 module name: 'AppKit' symbol info: '18  AppKit                              0x00007ff80ecc3d9a -[NSApplication run] + 623'
19 address: 0x104f80af2 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '19  Adobe Photoshop 2021                0x0000000104f80af2 Adobe Photoshop 2021 + 44227314'
20 address: 0x104f82fc0 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '20  Adobe Photoshop 2021                0x0000000104f82fc0 Adobe Photoshop 2021 + 44236736'
21 address: 0x10508086c base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '21  Adobe Photoshop 2021                0x000000010508086c Adobe Photoshop 2021 + 45275244'
22 address: 0x107bff008 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '22  Adobe Photoshop 2021                0x0000000107bff008 Adobe Photoshop 2021 + 90882056'
23 address: 0x102557209 base: 0x102553000 module name: 'Adobe Photoshop 2021' symbol info: '23  Adobe Photoshop 2021                0x0000000102557209 Adobe Photoshop 2021 + 16905'
24 address: 0x20b9214d5 module name: '<unknown module>' symbol info: '24  dyld                                0x000000020b9214d5 start + 421'
25 address: 0x3 module name: '<unknown module>' symbol info: '25  ???                                 0x0000000000000003 0x0 + 3'
 

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Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF6B7FA5E02 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6B6455D44 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6B64552A9 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6B58B00B4 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6B58AFCF1 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6B58AFF11 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6B58AFD11 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6B58BC33D base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF6B6498C25 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6B649B6F8 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6B649B13B base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6B6475059 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6B3EF6F39 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6B3EF6FD6 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6B3EEA828 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6B3F012C1 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6B418A155 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6B3EECF1B base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6B414A602 base: 0x00007FF6B3A10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFCC5CF7C24 base: 0x00007FFCC5CE0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFCC768D4D1 base: 0x00007FFCC7620000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

 

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Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “CI_0690_1567.tif” because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x1136a687d base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '0   Adobe Photoshop 2021                0x00000001136a68b9 Adobe Photoshop 2021 + 83757241'
1 address: 0x111209d94 base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '1   Adobe Photoshop 2021                0x0000000111209d94 Adobe Photoshop 2021 + 45366676'
2 address: 0x11120a0f4 base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '2   Adobe Photoshop 2021                0x000000011120a0f4 Adobe Photoshop 2021 + 45367540'
3 address: 0x110a7d305 base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '3   Adobe Photoshop 2021                0x0000000110a7d305 Adobe Photoshop 2021 + 37450501'
4 address: 0x1101d2c3d base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '4   Adobe Photoshop 2021                0x00000001101d2c3d Adobe Photoshop 2021 + 28363837'
5 address: 0x1112024f1 base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '5   Adobe Photoshop 2021                0x00000001112024f1 Adobe Photoshop 2021 + 45335793'
6 address: 0x1111ed3b8 base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '6   Adobe Photoshop 2021                0x00000001111ed3b8 Adobe Photoshop 2021 + 45249464'
7 address: 0x1111ed4c4 base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '7   Adobe Photoshop 2021                0x00000001111ed4c4 Adobe Photoshop 2021 + 45249732'
8 address: 0x1110ed43f base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '8   Adobe Photoshop 2021                0x00000001110ed43f Adobe Photoshop 2021 + 44201023'
9 address: 0x17ae8afa5 base: 0x17aded000 module name: 'Spaces' symbol info: '9   Spaces                              0x000000017ae8afa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff23187be1 base: 0x7fff22ce8000 module name: 'AppKit' symbol info: '10  AppKit                              0x00007fff23187be1 -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22d17c8e base: 0x7fff22ce8000 module name: 'AppKit' symbol info: '11  AppKit                              0x00007fff22d17c8e -[NSApplication run] + 623'
12 address: 0x1110edf12 base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '12  Adobe Photoshop 2021                0x00000001110edf12 Adobe Photoshop 2021 + 44203794'
13 address: 0x1110f03e0 base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '13  Adobe Photoshop 2021                0x00000001110f03e0 Adobe Photoshop 2021 + 44213216'
14 address: 0x1111edc8c base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '14  Adobe Photoshop 2021                0x00000001111edc8c Adobe Photoshop 2021 + 45251724'
15 address: 0x113d64288 base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '15  Adobe Photoshop 2021                0x0000000113d64288 Adobe Photoshop 2021 + 90825352'
16 address: 0x10e6c8c89 base: 0x10e6c6000 module name: 'Adobe Photoshop 2021' symbol info: '16  Adobe Photoshop 2021                0x000000010e6c8c89 Adobe Photoshop 2021 + 11401'
17 address: 0x7fff20443f3d base: 0x7fff2042e000 module name: 'libdyld.dylib' symbol info: '17  libdyld.dylib                       0x00007fff20443f3d start + 1'
18 address: 0x1 module name: '<unknown module>' symbol info: '18  ???                                 0x0000000000000001 0x0 + 1'
 

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Oct 04, 2021 Oct 04, 2021

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Hi, I am having problems saving documents on a Synology RS2418RP+ NAS. Attached diagnosis:

 

 

Photoshop Error information
Code: -20
Text: porque ha habido un error de programa
Message: No se ha podido guardar “unrecognizable-pregnant-woma...” porque ha habido un error de programa.
Stack:
Adobe Photoshop 22.5.0 20210809.r.384 ce617de
0 address: 0x10e0fc7ed base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x000000010e0fc829 Adobe Photoshop 2021 + 83810345'
1 address: 0x10bc58544 base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010bc58544 Adobe Photoshop 2021 + 45389124'
2 address: 0x10bc588a4 base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010bc588a4 Adobe Photoshop 2021 + 45389988'
3 address: 0x10b4c9395 base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010b4c9395 Adobe Photoshop 2021 + 37462933'
4 address: 0x10ac1ed3d base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010ac1ed3d Adobe Photoshop 2021 + 28376381'
5 address: 0x10bc50ca1 base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010bc50ca1 Adobe Photoshop 2021 + 45358241'
6 address: 0x10bc3bb68 base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010bc3bb68 Adobe Photoshop 2021 + 45271912'
7 address: 0x10bc3bc74 base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010bc3bc74 Adobe Photoshop 2021 + 45272180'
8 address: 0x10bb3bbef base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010bb3bbef Adobe Photoshop 2021 + 44223471'
9 address: 0x1827c1ef5 base: 0x182724000 module name: 'Spaces' symbol info: '9 Spaces 0x00000001827c1ef5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff2318ebe1 base: 0x7fff22cef000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff2318ebe1 -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22d1ec8e base: 0x7fff22cef000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22d1ec8e -[NSApplication run] + 623'
12 address: 0x10bb3c6c2 base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010bb3c6c2 Adobe Photoshop 2021 + 44226242'
13 address: 0x10bb3eb90 base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010bb3eb90 Adobe Photoshop 2021 + 44235664'
14 address: 0x10bc3c43c base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x000000010bc3c43c Adobe Photoshop 2021 + 45274172'
15 address: 0x10e7babd8 base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x000000010e7babd8 Adobe Photoshop 2021 + 90880984'
16 address: 0x109112e09 base: 0x10910f000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x0000000109112e09 Adobe Photoshop 2021 + 15881'
17 address: 0x7fff2044af3d base: 0x7fff20435000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff2044af3d start + 1'
18 address: 0x1 module name: '<unknown module>' symbol info: '18 ??? 0x0000000000000001 0x0 + 1'

 

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New Here ,
Oct 05, 2021 Oct 05, 2021

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Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF77D205E02 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF77B6B5D44 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF77B6B52A9 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF77AB100B4 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF77AB0FCF1 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF77AB0FF11 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF77AB0FD11 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF77AB1C33D base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF77B6F8C25 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF77B6FB6F8 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF77B6FB13B base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF77B6D5059 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF779156F39 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF779156FD6 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF77914A828 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7791612C1 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7793EA155 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF77914CF1B base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7793AA602 base: 0x00007FF778C70000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF9ED277034 base: 0x00007FF9ED260000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF9EDEE2651 base: 0x00007FF9EDE90000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

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Engaged ,
Oct 05, 2021 Oct 05, 2021

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You know what I'd love? If there was a "What's the problem?" button to push to find out why Photoshop arpeggioed (sp?) me. It happens almost every day. I'm working away, try to do something, and the error arpeggio plays. Usually, an error message dialog box appears, but not always. Then you have to curse and figure out the magic keystroke sequence that will allow you to continue working.

 

I want to go to Heaven, so if there is anything you can do to keep me from cussing, it's greatly appreciated.

 

Scott

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New Here ,
Oct 06, 2021 Oct 06, 2021

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Hi - I'm having a problem resaving files on to a server after opening and altering in photoshop

 

Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “animals at the Farm Autumn c...” because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x1066d187d base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x00000001066d18b9 Adobe Photoshop 2021 + 83757241'
1 address: 0x104234d94 base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000104234d94 Adobe Photoshop 2021 + 45366676'
2 address: 0x1042350f4 base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x00000001042350f4 Adobe Photoshop 2021 + 45367540'
3 address: 0x103aa8305 base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000103aa8305 Adobe Photoshop 2021 + 37450501'
4 address: 0x1031fdc3d base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x00000001031fdc3d Adobe Photoshop 2021 + 28363837'
5 address: 0x10422d4f1 base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010422d4f1 Adobe Photoshop 2021 + 45335793'
6 address: 0x1042183b8 base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x00000001042183b8 Adobe Photoshop 2021 + 45249464'
7 address: 0x1042184c4 base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x00000001042184c4 Adobe Photoshop 2021 + 45249732'
8 address: 0x10411843f base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010411843f Adobe Photoshop 2021 + 44201023'
9 address: 0x146cc1fa5 base: 0x146c24000 module name: 'Spaces' symbol info: '9 Spaces 0x0000000146cc1fa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff2308abe1 base: 0x7fff22beb000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff2308abe1 -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22c1ac8e base: 0x7fff22beb000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22c1ac8e -[NSApplication run] + 623'
12 address: 0x104118f12 base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000104118f12 Adobe Photoshop 2021 + 44203794'
13 address: 0x10411b3e0 base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010411b3e0 Adobe Photoshop 2021 + 44213216'
14 address: 0x104218c8c base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x0000000104218c8c Adobe Photoshop 2021 + 45251724'
15 address: 0x106d8f288 base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x0000000106d8f288 Adobe Photoshop 2021 + 90825352'
16 address: 0x1016f3c89 base: 0x1016f1000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x00000001016f3c89 Adobe Photoshop 2021 + 11401'
17 address: 0x7fff20346f3d base: 0x7fff20331000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff20346f3d start + 1'
18 address: 0x1 module name: '<unknown module>' symbol info: '18 ??? 0x0000000000000001 0x0 + 1'

 

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Adobe Employee ,
Oct 06, 2021 Oct 06, 2021

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Hi all,

 

We're sorry for the program error issue. If you are seeing program error while printing from Photoshop, could you please update the printer drivers from the manufacturer website and check if that helps to resolve the print issue? If updating printer driver doesn't help then, please share the file and Program error logs with me via private message @Mohit Goyal 

 

We really appreciate your help here.

Thanks,

Mohit

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