Program Error Diagnostic Plugin feedback

[Pete.Green]

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

1. Follow the instructions to install the Program Error Diagnostic Plugin
2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

[Jouni21796936y6q1]

Hi,

I get randomly Photoshop error when saving to server disk over existing file. Plugin gives error code -20:

Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “CBC_00144_01p_of_01tp.tif” because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x11427787d base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x00000001142778b9 Adobe Photoshop 2021 + 83757241'
1 address: 0x111ddad94 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x0000000111ddad94 Adobe Photoshop 2021 + 45366676'
2 address: 0x111ddafe1 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x0000000111ddafe1 Adobe Photoshop 2021 + 45367265'
3 address: 0x111dd90f5 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x0000000111dd90f5 Adobe Photoshop 2021 + 45359349'
4 address: 0x111ddb352 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x0000000111ddb352 Adobe Photoshop 2021 + 45368146'
5 address: 0x111d06367 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x0000000111d06367 Adobe Photoshop 2021 + 44495719'
6 address: 0x111d0540d base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x0000000111d0540d Adobe Photoshop 2021 + 44491789'
7 address: 0x11164d055 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000011164d055 Adobe Photoshop 2021 + 37445717'
8 address: 0x10fb47c4a base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010fb47c4a Adobe Photoshop 2021 + 9112650'
9 address: 0x10fb47425 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010fb47425 Adobe Photoshop 2021 + 9110565'
10 address: 0x111cf9644 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x0000000111cf9644 Adobe Photoshop 2021 + 44443204'
11 address: 0x111d1329a base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x0000000111d1329a Adobe Photoshop 2021 + 44548762'
12 address: 0x111d02bab base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x0000000111d02bab Adobe Photoshop 2021 + 44481451'
13 address: 0x111dd34f1 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x0000000111dd34f1 Adobe Photoshop 2021 + 45335793'
14 address: 0x111dbe3b8 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '14 Adobe Photoshop 2021 0x0000000111dbe3b8 Adobe Photoshop 2021 + 45249464'
15 address: 0x111dbe4c4 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '15 Adobe Photoshop 2021 0x0000000111dbe4c4 Adobe Photoshop 2021 + 45249732'
16 address: 0x111cbe43f base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '16 Adobe Photoshop 2021 0x0000000111cbe43f Adobe Photoshop 2021 + 44201023'
17 address: 0x16ba47fa5 base: 0x16b9aa000 module name: 'Spaces' symbol info: '17 Spaces 0x000000016ba47fa5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
18 address: 0x7fff33abebdf base: 0x7fff33a8d000 module name: 'AppKit' symbol info: '18 AppKit 0x00007fff33abebdf -[NSApplication run] + 707'
19 address: 0x111cbef12 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x0000000111cbef12 Adobe Photoshop 2021 + 44203794'
20 address: 0x111cc13e0 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x0000000111cc13e0 Adobe Photoshop 2021 + 44213216'
21 address: 0x111dbec8c base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x0000000111dbec8c Adobe Photoshop 2021 + 45251724'
22 address: 0x114935288 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '22 Adobe Photoshop 2021 0x0000000114935288 Adobe Photoshop 2021 + 90825352'
23 address: 0x10f299c89 base: 0x10f297000 module name: 'Adobe Photoshop 2021' symbol info: '23 Adobe Photoshop 2021 0x000000010f299c89 Adobe Photoshop 2021 + 11401'
24 address: 0x7fff70a59cc9 base: 0x7fff70a3f000 module name: 'libdyld.dylib' symbol info: '24 libdyld.dylib 0x00007fff70a59cc9 start + 1'

[beltran_anavic@gva.es]

Photoshop Error information

Code: -1

Text: porque ha habido un error de programa

Message: No se ha podido cumplir porque ha habido un error de programa.

Stack:

Adobe Photoshop 23.0.0 20211013.r.36 623993d

0 address: 0x108a52464 base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '0   Adobe Photoshop 2022                0x0000000108a52494 Adobe Photoshop 2022 + 75949204'

1 address: 0x10688647c base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '1   Adobe Photoshop 2022                0x000000010688647c Adobe Photoshop 2022 + 40510588'

2 address: 0x1068866bc base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '2   Adobe Photoshop 2022                0x00000001068866bc Adobe Photoshop 2022 + 40511164'

3 address: 0x1090b3d3c base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '3   Adobe Photoshop 2022                0x00000001090b3d3c Adobe Photoshop 2022 + 82640188'

4 address: 0x1090b3d18 base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '4   Adobe Photoshop 2022                0x00000001090b3d18 Adobe Photoshop 2022 + 82640152'

5 address: 0x1090b3d0c base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '5   Adobe Photoshop 2022                0x00000001090b3d0c Adobe Photoshop 2022 + 82640140'

6 address: 0x1090b3d00 base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '6   Adobe Photoshop 2022                0x00000001090b3d00 Adobe Photoshop 2022 + 82640128'

7 address: 0x1090b3c7c base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '7   Adobe Photoshop 2022                0x00000001090b3c7c Adobe Photoshop 2022 + 82639996'

8 address: 0x106883c68 base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '8   Adobe Photoshop 2022                0x0000000106883c68 Adobe Photoshop 2022 + 40500328'

9 address: 0x106881db0 base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '9   Adobe Photoshop 2022                0x0000000106881db0 Adobe Photoshop 2022 + 40492464'

10 address: 0x10687f8c4 base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '10  Adobe Photoshop 2022                0x000000010687f8c4 Adobe Photoshop 2022 + 40483012'

11 address: 0x106869d14 base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '11  Adobe Photoshop 2022                0x0000000106869d14 Adobe Photoshop 2022 + 40394004'

12 address: 0x106869e3c base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '12  Adobe Photoshop 2022                0x0000000106869e3c Adobe Photoshop 2022 + 40394300'

13 address: 0x106869d6c base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '13  Adobe Photoshop 2022                0x0000000106869d6c Adobe Photoshop 2022 + 40394092'

14 address: 0x1067719e8 base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '14  Adobe Photoshop 2022                0x00000001067719e8 Adobe Photoshop 2022 + 39377384'

15 address: 0x106771828 base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '15  Adobe Photoshop 2022                0x0000000106771828 Adobe Photoshop 2022 + 39376936'

16 address: 0x19ba58538 base: 0x19b9b2000 module name: 'Foundation' symbol info: '16  Foundation                          0x000000019ba58538 __NSFireTimer + 104'

17 address: 0x19ac87828 base: 0x19abea000 module name: 'CoreFoundation' symbol info: '17  CoreFoundation                      0x000000019ac87828 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 32'

18 address: 0x19ac87424 base: 0x19abea000 module name: 'CoreFoundation' symbol info: '18  CoreFoundation                      0x000000019ac87424 __CFRunLoopDoTimer + 1076'

19 address: 0x19ac86eac base: 0x19abea000 module name: 'CoreFoundation' symbol info: '19  CoreFoundation                      0x000000019ac86eac __CFRunLoopDoTimers + 392'

20 address: 0x19ac6c070 base: 0x19abea000 module name: 'CoreFoundation' symbol info: '20  CoreFoundation                      0x000000019ac6c070 __CFRunLoopRun + 1872'

21 address: 0x19ac6b1a8 base: 0x19abea000 module name: 'CoreFoundation' symbol info: '21  CoreFoundation                      0x000000019ac6b1a8 CFRunLoopRunSpecific + 600'

22 address: 0x1a2b90b40 base: 0x1a2b61000 module name: 'HIToolbox' symbol info: '22  HIToolbox                           0x00000001a2b90b40 RunCurrentEventLoopInMode + 292'

23 address: 0x1a2b907cc base: 0x1a2b61000 module name: 'HIToolbox' symbol info: '23  HIToolbox                           0x00000001a2b907cc ReceiveNextEventCommon + 320'

24 address: 0x1a2b90674 base: 0x1a2b61000 module name: 'HIToolbox' symbol info: '24  HIToolbox                           0x00000001a2b90674 _BlockUntilNextEventMatchingListInModeWithFilter + 72'

25 address: 0x19d45d660 base: 0x19d41c000 module name: 'AppKit' symbol info: '25  AppKit                              0x000000019d45d660 _DPSNextEvent + 836'

26 address: 0x19d45c000 base: 0x19d41c000 module name: 'AppKit' symbol info: '26  AppKit                              0x000000019d45c000 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1292'

27 address: 0x1067704bc base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '27  Adobe Photoshop 2022                0x00000001067704bc Adobe Photoshop 2022 + 39371964'

28 address: 0x19d44de4c base: 0x19d41c000 module name: 'AppKit' symbol info: '28  AppKit                              0x000000019d44de4c -[NSApplication run] + 596'

29 address: 0x10677175c base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '29  Adobe Photoshop 2022                0x000000010677175c Adobe Photoshop 2022 + 39376732'

30 address: 0x106773c98 base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '30  Adobe Photoshop 2022                0x0000000106773c98 Adobe Photoshop 2022 + 39386264'

31 address: 0x10686a674 base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '31  Adobe Photoshop 2022                0x000000010686a674 Adobe Photoshop 2022 + 40396404'

32 address: 0x10900ae4c base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '32  Adobe Photoshop 2022                0x000000010900ae4c Adobe Photoshop 2022 + 81948236'

33 address: 0x1041ea7d0 base: 0x1041e4000 module name: 'Adobe Photoshop 2022' symbol info: '33  Adobe Photoshop 2022                0x00000001041ea7d0 Adobe Photoshop 2022 + 26576'

34 address: 0x19ab8d430 base: 0x19ab75000 module name: 'libdyld.dylib' symbol info: '34  libdyld.dylib                       0x000000019ab8d430 start + 4'

[Алиса21797217sb1f]

Photoshop Информация об ошибке
Код: -1
Текст: произошел программный сбой
Сообщение: Невозможно запроспроизошел программный сбой.
Стек:
Adobe Photoshop 23.0.1 20211105.r.68 96a498e
0 адрес: 0x00007FF70FA4DCB2 база: 0x00007FF70B2F0000 имя модуля: 'Photoshop.exe' символ: xmlListWalk: -1 в na
1 адрес: 0x00007FF70DE2F314 база: 0x00007FF70B2F0000 имя модуля: 'символ: ?? 4PaletteInfo @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z: -1 в na
2 адрес: 0x00007FF70DE2E869 база: 0x00007FF70B2F0000 имя модуля:' Photoshop.exe 'символ: ?? 4PaletteInfo @ AIDE @@ QEAAAEAU01 @ AEBU01 @ AEBU01 @ Z: -1 в
адресе na 3: 0x00007FF70D221BE4 base: 0x00007FF70B2F0000 имя модуля: символ Photoshop.exe: ?? 4PaletteInfo @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z:-1 в па
4 адрес: 0x00007FF70D221671 база: 0x00007FF70B2F0000 имя модуля: символ 'Photoshop.exe': ?? 4PaletteInfo @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z: -1 в
адресе na 5: 0x00007FF70D221711 база: 0x00007FF70B2F0000 'имя модуля:' Photoshop.exe ' символ: ?? 4PaletteInfo @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z: -1 в
адресе na 6: 0x00007FF70D221691 база: 0x00007FF70B2F0000 имя модуля: символ Photoshop.exe: ?? 4PaletteInfo @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ : -1 в
адресе na 7: 0x00007FF70D22DB8D base: 0x00007FF70B2F0000 имя модуля: символ 'Photoshop.exe': ?? 4PaletteInfo @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z: -1 в
адресе na 8: 0x00007FF70DE75805 база: 0x00007FF имя модуля 70B2F2F2F2F2F2F Символ Photoshop.exe: ?? 4PaletteInfo @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z: -1 в паре
9 адрес: 0x00007FF70DE782C8 база: 0x00007FF70B2F0000 имя модуля: символ Photoshop.exe: ?? 4PaletteInfo @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z: -1 в
адресе na 10: 0x00007FF70DE77CFB base: 0x00007FF70B2F0000 имя модуля: символ: ?? 4PaletteInfo @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z: -1 в
адресе na 11: 0x00007FF70DE4E979 база: 0x00007FF70B2F0000 имя модуля: символ Photoshop.exe: ?? 4PaletteInfo @ AIDE @@ QEAAAEAU01 @ ZEBU01 @@ : -1 в
адресе na 12: 0x00007FF70B8142D9 база: 0x00007FF70B2F0000 имя модуля: символ 'Photoshop.exe': ?? 4AIDELayerSize @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z: -1 в
адресе na 13: 0x00007FF70B814376b имя модуля: 0x00007FF70 Символ Photoshop.exe: ?? 4AIDELayerSize @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z: -1 в паре
14 адрес: 0x00007FF70B807C28 база: 0x00007FF70B2F0000 имя модуля: символ 'Photoshop.exe': ?? 4AIDELayerSize @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z: -1 в
адресе na 15: 0x00007FF70B81E831 база: 0x00007FF70B2F0000.exe имя модуля: ' символ: ?? 4AIDELayerSize @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z: -1 в
адресе na 16: 0x00007FF70BAC86A2 base: 0x00007FF70B2F0000 имя модуля: 'Photoshop.exe' символ:? do_max_length @? $ codecvt_null @ _W @ archive @ boost @EEBAHXZ: -1 в
адресе na 17: 0x00007FF70B80A322 base: 0x00007FF70B2F0000 имя модуля: символ 'Photoshop.exe': ?? 4AIDELayerSize @ AIDE @@ QEAAAEAU01 @ AEBU01 @@ Z: -1 в
адресе модуля na 18: 0x00007FF70BA6A80000F2 base: 0x00007FF70BA6A80000F2 base: 0x00007FF70BA6A80000F2 base имя: символ 'Photoshop.exe':? do_max_length @? $ codecvt_null @ _W @ archive @ boost @@ EEBAHXZ: -1 в na
19 адрес: 0x00007FFE44B67BD4 база: 0x00007FFE44B50000 имя модуля: символ KERNEL32.DLL: BaseThreadInitThunk: -1 в
адресе na 20: 0x00007FFE4622CED1 база: 0x00007FFE461C0000 имя модуля: символ ntdll.dll: RtlUser inThread

[carlosg23032546]

Hello a few days ago I copied and pasted the same as everyone here has done but I got a solution by installing a new system on my computer, so the forum is no longer useful for my particular case, I would like to know how to do so that I more notifications arrive on the subject. How do I delete my question or comment?

[Ahjrw]

Please assist

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.1 20211105.r.68 96a498e
0 address: 0x00007FF78CE5DCB2 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF78B23F314 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF78B23E869 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF78A631BE4 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF78A631671 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF78A631711 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF78A631691 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF78A63DB8D base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF78B285805 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF78B2882C8 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF78B287CFB base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF78B25E979 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF788C242D9 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF788C24376 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF788C17C28 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF788C2E831 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF788ED86A2 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF788C1A322 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF788E7A8F2 base: 0x00007FF788700000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC2C897034 base: 0x00007FFC2C880000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC2E402651 base: 0x00007FFC2E3B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[defaultjg3ybvz5hcr9]

I get this error when trying to use field blur:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.1 20211105.r.68 96a498e
0 address: 0x00007FF7DDA5DCB2 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7DBE3F314 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7DBE3E869 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7DB231BE4 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF7DB231671 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF7DB231711 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7DB231691 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF7DB23DB8D base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF7DBE85805 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF7DBE882C8 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF7DBE87CFB base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF7DBE5E979 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7D98242D9 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7D9824376 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7D9817C28 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7D982E831 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7D9AD86A2 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7D981A322 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7D9A7A8F2 base: 0x00007FF7D9300000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC8C7C7034 base: 0x00007FFC8C7B0000 module name: 'KERNEL32.dll' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC8E702651 base: 0x00007FFC8E6B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[mudparr]

When using a Slim Pen 2 in Photoshop I get the following when using the brush tool:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not use the brush tool because of a program error.
Stack:
Adobe Photoshop 23.0.1 20211105.r.68 96a498e
0 address: 0x00007FF7044DDCB2 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7028BF314 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF7028BE869 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF7028C07BA base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF701264C8E base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7018ACBDC base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF7018AFB89 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF701AB134D base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF701AB2173 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF701AB8149 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF701AB8562 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF701AB8D43 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF700F0092D base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
13 address: 0x00007FF700EFDDA5 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
14 address: 0x00007FF700EFE221 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
15 address: 0x00007FF700F05783 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
16 address: 0x00007FF700EFFBE0 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
17 address: 0x00007FF700F0B0FC base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
18 address: 0x00007FF700F06145 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
19 address: 0x00007FF7018B2DDD base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
20 address: 0x00007FF7018B22AB base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
21 address: 0x00007FF70059B448 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
22 address: 0x00007FF7005A1CA1 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
23 address: 0x00007FF70085B4B2 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
24 address: 0x00007FF702911CE3 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
25 address: 0x00007FF702911C39 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
26 address: 0x00007FF702911C39 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
27 address: 0x00007FF702911C39 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
28 address: 0x00007FF702911C39 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
29 address: 0x00007FF702911C39 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
30 address: 0x00007FF702911C39 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
31 address: 0x00007FF702911C39 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
32 address: 0x00007FF7017529E1 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
33 address: 0x00007FF7013157BD base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
34 address: 0x00007FF7002AAC5D base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
35 address: 0x00007FF70051DA8C base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
36 address: 0x00007FF7002A1454 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
37 address: 0x00007FF7002D6A95 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
38 address: 0x00007FF7002D3FF4 base: 0x00007FF6FFD80000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
39 address: 0x00007FFAB0AF1C4C base: 0x00007FFAB0AE0000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.

[tracypage]

Same frustration, "could not complete your request because of a program error" and I've exhausted the fixes.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.1 20211105.r.68 96a498e
0 address: 0x1116a9240 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x00000001116a927c Adobe Photoshop 2022 + 85029500'
1 address: 0x10f150054 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010f150054 Adobe Photoshop 2022 + 45867092'
2 address: 0x10f1502a1 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010f1502a1 Adobe Photoshop 2022 + 45867681'
3 address: 0x111e70633 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x0000000111e70633 Adobe Photoshop 2022 + 93185587'
4 address: 0x111e70609 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000111e70609 Adobe Photoshop 2022 + 93185545'
5 address: 0x111e705f9 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000111e705f9 Adobe Photoshop 2022 + 93185529'
6 address: 0x111e705e9 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000111e705e9 Adobe Photoshop 2022 + 93185513'
7 address: 0x111e705ad base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000111e705ad Adobe Photoshop 2022 + 93185453'
8 address: 0x10f14cfdb base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010f14cfdb Adobe Photoshop 2022 + 45854683'
9 address: 0x10f14af35 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010f14af35 Adobe Photoshop 2022 + 45846325'
10 address: 0x10f148691 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010f148691 Adobe Photoshop 2022 + 45835921'
11 address: 0x10f1328d8 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010f1328d8 Adobe Photoshop 2022 + 45746392'
12 address: 0x10f1329e4 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010f1329e4 Adobe Photoshop 2022 + 45746660'
13 address: 0x10f0324f0 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010f0324f0 Adobe Photoshop 2022 + 44696816'
14 address: 0x17a7c9585 base: 0x17a729000 module name: 'Spaces' symbol info: '14 Spaces 0x000000017a7c9585 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff233fb979 base: 0x7fff22f5c000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff233fb979 -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22f8b69e base: 0x7fff22f5c000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22f8b69e -[NSApplication run] + 623'
17 address: 0x10f032ff2 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010f032ff2 Adobe Photoshop 2022 + 44699634'
18 address: 0x10f0355c4 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010f0355c4 Adobe Photoshop 2022 + 44709316'
19 address: 0x10f1331dc base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010f1331dc Adobe Photoshop 2022 + 45748700'
20 address: 0x111db6e29 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000111db6e29 Adobe Photoshop 2022 + 92425769'
21 address: 0x10c597049 base: 0x10c592000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010c597049 Adobe Photoshop 2022 + 20553'
22 address: 0x7fff206c2f3d base: 0x7fff206ad000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff206c2f3d start + 1'

[boruchlen]

Just tried in the latest photoshop edition - 23.01.

I have quite a number of error messages popping up. I'll start off with the Sky Replacement Tool.

Here is the info copied to the clipboard, any help would be appreciated:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.1 20211105.r.68 96a498e
0 address: 0x00007FF637C2DCB2 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF63600F314 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF63600E869 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF635401BE4 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF635401671 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF635401711 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF635401691 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF63540DB8D base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF636055805 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6360582C8 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF636057CFB base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF63602E979 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6339F42D9 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6339F4376 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6339E7C28 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6339FE831 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF633CA86A2 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6339EA322 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF633C4A8F2 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFD7C2E7034 base: 0x00007FFD7C2D0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFD7DDC2651 base: 0x00007FFD7DD70000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[boruchlen]

Here is the error message I get when I try to export my preferences, so that I can reset the preferences.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.1 20211105.r.68 96a498e
0 address: 0x00007FF637C2DCB2 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF63600F314 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF63600E869 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF635401BE4 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF635401671 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF635401711 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF635401691 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF63540DB8D base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF636055805 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6360582C8 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF636057CFB base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF63602E979 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6339F42D9 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6339F4376 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6339E7C28 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6339FE831 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF633CA86A2 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6339EA322 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF633C4A8F2 base: 0x00007FF6334D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFD7C2E7034 base: 0x00007FFD7C2D0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFD7DDC2651 base: 0x00007FFD7DD70000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[piotr-romanski]

Welcome back.
The error appears when I try to run: filter, blur gallery, iris blur.
It doesn't matter what kind of file it is, whether it is jpg, psd ...
I am sending a sample jpg file along with a text file with the description of the error.
Greetings Piotr.

[justlovebrad]

Is this thread even monitored? I see lots of comments and few replies. Also, I posted my issue over a month ago and it still persists. It's an issue I've never had in my 20-plus years working with Photoshop.

[sandym6490370]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x10e80e6c0 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010e80e6fc Adobe Photoshop 2022 + 85030652'
1 address: 0x10c2b54d4 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010c2b54d4 Adobe Photoshop 2022 + 45868244'
2 address: 0x10c2b5721 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010c2b5721 Adobe Photoshop 2022 + 45868833'
3 address: 0x10efd5ac3 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010efd5ac3 Adobe Photoshop 2022 + 93186755'
4 address: 0x10efd5a99 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010efd5a99 Adobe Photoshop 2022 + 93186713'
5 address: 0x10efd5a89 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010efd5a89 Adobe Photoshop 2022 + 93186697'
6 address: 0x10efd5a79 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010efd5a79 Adobe Photoshop 2022 + 93186681'
7 address: 0x10efd5a3d base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010efd5a3d Adobe Photoshop 2022 + 93186621'
8 address: 0x10c2b245b base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010c2b245b Adobe Photoshop 2022 + 45855835'
9 address: 0x10c2b03b5 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010c2b03b5 Adobe Photoshop 2022 + 45847477'
10 address: 0x10c2adb11 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010c2adb11 Adobe Photoshop 2022 + 45837073'
11 address: 0x10c297d58 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010c297d58 Adobe Photoshop 2022 + 45747544'
12 address: 0x10c297e64 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010c297e64 Adobe Photoshop 2022 + 45747812'
13 address: 0x10c197970 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010c197970 Adobe Photoshop 2022 + 44697968'
14 address: 0x192c06635 base: 0x192b66000 module name: 'Spaces' symbol info: '14 Spaces 0x0000000192c06635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff23390f1e base: 0x7fff22ef2000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff23390f1e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22f216af base: 0x7fff22ef2000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22f216af -[NSApplication run] + 623'
17 address: 0x10c198472 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010c198472 Adobe Photoshop 2022 + 44700786'
18 address: 0x10c19aa44 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010c19aa44 Adobe Photoshop 2022 + 44710468'
19 address: 0x10c29865c base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010c29865c Adobe Photoshop 2022 + 45749852'
20 address: 0x10ef1c2a9 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000010ef1c2a9 Adobe Photoshop 2022 + 92426921'
21 address: 0x1096fc4c9 base: 0x1096f7000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x00000001096fc4c9 Adobe Photoshop 2022 + 21705'
22 address: 0x7fff20635621 base: 0x7fff20620000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff20635621 start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'

[mecsi]

Hello! here is the error that I have experiencing in photoshop while Im using alpha channel

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x10b55d6c0 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010b55d6fc Adobe Photoshop 2022 + 85030652'
1 address: 0x1090044d4 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x00000001090044d4 Adobe Photoshop 2022 + 45868244'
2 address: 0x109004721 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000109004721 Adobe Photoshop 2022 + 45868833'
3 address: 0x10bd24ac3 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010bd24ac3 Adobe Photoshop 2022 + 93186755'
4 address: 0x10bd24a99 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010bd24a99 Adobe Photoshop 2022 + 93186713'
5 address: 0x10bd24a89 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010bd24a89 Adobe Photoshop 2022 + 93186697'
6 address: 0x10bd24a79 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010bd24a79 Adobe Photoshop 2022 + 93186681'
7 address: 0x10bd24a3d base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010bd24a3d Adobe Photoshop 2022 + 93186621'
8 address: 0x10900145b base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010900145b Adobe Photoshop 2022 + 45855835'
9 address: 0x108fff3b5 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x0000000108fff3b5 Adobe Photoshop 2022 + 45847477'
10 address: 0x108ffcb11 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x0000000108ffcb11 Adobe Photoshop 2022 + 45837073'
11 address: 0x108fe6d58 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x0000000108fe6d58 Adobe Photoshop 2022 + 45747544'
12 address: 0x108fe6e64 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x0000000108fe6e64 Adobe Photoshop 2022 + 45747812'
13 address: 0x108ee6970 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000108ee6970 Adobe Photoshop 2022 + 44697968'
14 address: 0x1735e7635 base: 0x173547000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001735e7635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff231e6be1 base: 0x7fff22d47000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff231e6be1 -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22d76c8e base: 0x7fff22d47000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22d76c8e -[NSApplication run] + 623'
17 address: 0x108ee7472 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x0000000108ee7472 Adobe Photoshop 2022 + 44700786'
18 address: 0x108ee9a44 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x0000000108ee9a44 Adobe Photoshop 2022 + 44710468'
19 address: 0x108fe765c base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000108fe765c Adobe Photoshop 2022 + 45749852'
20 address: 0x10bc6b2a9 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000010bc6b2a9 Adobe Photoshop 2022 + 92426921'
21 address: 0x10644b4c9 base: 0x106446000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010644b4c9 Adobe Photoshop 2022 + 21705'
22 address: 0x7fff204a2f3d base: 0x7fff2048d000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff204a2f3d start + 1'

[Eva Francisca21940596jr24]

No me deja guardas los cambios en los archivos, tengo que cambiar el nombre para poder guardar el documento :((

Photoshop Error information
Code: -1
Text: porque ha habido un error de programa
Message: No se ha podido cumplir porque ha habido un error de programa.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x107ef36c0 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x0000000107ef36fc Adobe Photoshop 2022 + 85030652'
1 address: 0x10599a4d4 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010599a4d4 Adobe Photoshop 2022 + 45868244'
2 address: 0x10599a721 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010599a721 Adobe Photoshop 2022 + 45868833'
3 address: 0x1086baac3 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x00000001086baac3 Adobe Photoshop 2022 + 93186755'
4 address: 0x1086baa99 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x00000001086baa99 Adobe Photoshop 2022 + 93186713'
5 address: 0x1086baa89 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x00000001086baa89 Adobe Photoshop 2022 + 93186697'
6 address: 0x1086baa79 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x00000001086baa79 Adobe Photoshop 2022 + 93186681'
7 address: 0x1086baa3d base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x00000001086baa3d Adobe Photoshop 2022 + 93186621'
8 address: 0x10599745b base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010599745b Adobe Photoshop 2022 + 45855835'
9 address: 0x1059953b5 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x00000001059953b5 Adobe Photoshop 2022 + 45847477'
10 address: 0x105992b11 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x0000000105992b11 Adobe Photoshop 2022 + 45837073'
11 address: 0x10597cd58 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010597cd58 Adobe Photoshop 2022 + 45747544'
12 address: 0x10597ce64 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010597ce64 Adobe Photoshop 2022 + 45747812'
13 address: 0x10587c970 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010587c970 Adobe Photoshop 2022 + 44697968'
14 address: 0x1750b0635 base: 0x175010000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001750b0635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff230d3be1 base: 0x7fff22c34000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff230d3be1 -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22c63c8e base: 0x7fff22c34000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22c63c8e -[NSApplication run] + 623'
17 address: 0x10587d472 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010587d472 Adobe Photoshop 2022 + 44700786'
18 address: 0x10587fa44 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010587fa44 Adobe Photoshop 2022 + 44710468'
19 address: 0x10597d65c base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010597d65c Adobe Photoshop 2022 + 45749852'
20 address: 0x1086012a9 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x00000001086012a9 Adobe Photoshop 2022 + 92426921'
21 address: 0x102de14c9 base: 0x102ddc000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x0000000102de14c9 Adobe Photoshop 2022 + 21705'
22 address: 0x7fff2038ff3d base: 0x7fff2037a000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff2038ff3d start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'

[Muhammad Abdelsalam]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x00007FF64CFADC92 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF64B38F314 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF64B38E869 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF64A781834 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF64A7814D1 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF64A7816F1 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF64A7814F1 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF64A78DBBD base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF64B3D5805 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF64B3D82C8 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF64B3D7CFB base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF64B3AE979 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF648D742D9 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF648D74376 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF648D67C28 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF648D7E831 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6490286A2 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF648D6A322 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF648FCA8F2 base: 0x00007FF648850000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC91167034 base: 0x00007FFC91150000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC912A2651 base: 0x00007FFC91250000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[christyl85407541]

Photoshop is literally unusable for me at the moment. Everything I do "Program error..."

I have the latest version of Photoshop, my graphics driver is up to date, I have windows 11.

I can't even use the diagnostic tool, when I check the "copy to clipboard" and click "Simulate Error" it just says "Could not complete your request because of a program error." xD

It's incredibly frustrating. I guess I can try and roll back my latest windows update and see if that helps.

[christyl85407541]

UPDATE:

After trying everything else, I finally just uninstalled Photoshop and then reinstalled it. Seems to have worked.

[boruchlen]

I had almost the same thing.
I got no help that actually worked on this forum.
I finally called Adobe at 800-833-6687 and someone helped get everything
sorted out.
It was free, took just under 2 hours, and it's up and working better than
it ever has.

Best of luck.

[Jlegui]

Hi there,

here is  the error that appears on photoshop when i try to open an image scequence.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x1055a1c98 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x00000001055a1cc8 Adobe Photoshop 2022 + 75947208'
1 address: 0x1033d5084 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x00000001033d5084 Adobe Photoshop 2022 + 40505476'
2 address: 0x1033d52c4 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x00000001033d52c4 Adobe Photoshop 2022 + 40506052'
3 address: 0x105c035b4 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x0000000105c035b4 Adobe Photoshop 2022 + 82638260'
4 address: 0x105c03590 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000105c03590 Adobe Photoshop 2022 + 82638224'
5 address: 0x105c03584 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000105c03584 Adobe Photoshop 2022 + 82638212'
6 address: 0x105c03578 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000105c03578 Adobe Photoshop 2022 + 82638200'
7 address: 0x105c034f4 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000105c034f4 Adobe Photoshop 2022 + 82638068'
8 address: 0x1033d2870 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x00000001033d2870 Adobe Photoshop 2022 + 40495216'
9 address: 0x1033d09b8 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x00000001033d09b8 Adobe Photoshop 2022 + 40487352'
10 address: 0x1033ce4cc base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x00000001033ce4cc Adobe Photoshop 2022 + 40477900'
11 address: 0x1033b891c base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x00000001033b891c Adobe Photoshop 2022 + 40388892'
12 address: 0x1033b8a44 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x00000001033b8a44 Adobe Photoshop 2022 + 40389188'
13 address: 0x1032bf8fc base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x00000001032bf8fc Adobe Photoshop 2022 + 39368956'
14 address: 0x197b3f7a8 base: 0x1976b0000 module name: 'AppKit' symbol info: '14 AppKit 0x0000000197b3f7a8 -[NSApplication _handleEvent:] + 76'
15 address: 0x1976e1e74 base: 0x1976b0000 module name: 'AppKit' symbol info: '15 AppKit 0x00000001976e1e74 -[NSApplication run] + 636'
16 address: 0x1032c0364 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x00000001032c0364 Adobe Photoshop 2022 + 39371620'
17 address: 0x1032c28a0 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x00000001032c28a0 Adobe Photoshop 2022 + 39381152'
18 address: 0x1033b927c base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x00000001033b927c Adobe Photoshop 2022 + 40391292'
19 address: 0x105b5a67c base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000105b5a67c Adobe Photoshop 2022 + 81946236'
20 address: 0x100d38e10 base: 0x100d34000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000100d38e10 Adobe Photoshop 2022 + 19984'
21 address: 0x194e21430 base: 0x194e09000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x0000000194e21430 start + 4'

[Brian22041608pyle]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[Brian22041608pyle]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[Brian22041608pyle]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.0.2 20211119.r.101 ace26c0
0 address: 0x00007FF76E21DC92 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF76C5FF314 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF76C5FE869 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF76B9F1834 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF76B9F14D1 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF76B9F16F1 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF76B9F14F1 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF76B9FDBBD base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF76C645805 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF76C6482C8 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF76C647CFB base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF76C61E979 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF769FE42D9 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF769FE4376 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF769FD7C28 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF769FEE831 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF76A2986A2 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF769FDA322 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF76A23A8F2 base: 0x00007FF769AC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFAFC817034 base: 0x00007FFAFC800000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFAFCA82651 base: 0x00007FFAFCA30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Brian22041608pyle]

Oh god please someone help me. I've been trying to get some assistance all afternoon. I have a simple problem, and there's probably a simple answer, but the fact that it's just beyond my reach........ holy christ. [Comment removed by moderator] . Please somebody please please please respond to this soon

[PECourtejoie]

Brian, please start another thread, where you can explain your problem in depth.