Program Error Diagnostic Plugin feedback

[Pete.Green]

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

1. Follow the instructions to install the Program Error Diagnostic Plugin
2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

[Paulo Vinicius 77]

Photoshop no longer saves.
I've followed all the steps, enabled folders on my computer for saving, uninstalled several times, got older versions, did it with about 5 previous versions. I gave Photoshop full access to my disk, cleared cache, restarted the computer several times, reinstalled others.... I did everything I could but still couldn't solve it, I still can't do the basics, save a file.
Does anybody know how to solve this?

Photoshop Error information

Code: -1

Text: devido a um erro de programa

Message: Não foi possível completar o seu pedido devido a um erro de programa.

Stack:

Adobe Photoshop 23.1.0 20211208.r.143 83e47c5

0 address: 0x10aa95e20 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '0   Adobe Photoshop 2022                0x000000010aa95e5c Adobe Photoshop 2022 + 85253724'

1 address: 0x10852d514 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '1   Adobe Photoshop 2022                0x000000010852d514 Adobe Photoshop 2022 + 46028052'

2 address: 0x10852d761 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '2   Adobe Photoshop 2022                0x000000010852d761 Adobe Photoshop 2022 + 46028641'

3 address: 0x10b2df1f3 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '3   Adobe Photoshop 2022                0x000000010b2df1f3 Adobe Photoshop 2022 + 93942259'

4 address: 0x10b2df1c9 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '4   Adobe Photoshop 2022                0x000000010b2df1c9 Adobe Photoshop 2022 + 93942217'

5 address: 0x10b2df1b9 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '5   Adobe Photoshop 2022                0x000000010b2df1b9 Adobe Photoshop 2022 + 93942201'

6 address: 0x10b2df1a9 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '6   Adobe Photoshop 2022                0x000000010b2df1a9 Adobe Photoshop 2022 + 93942185'

7 address: 0x10b2df16d base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '7   Adobe Photoshop 2022                0x000000010b2df16d Adobe Photoshop 2022 + 93942125'

8 address: 0x10852a2cb base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '8   Adobe Photoshop 2022                0x000000010852a2cb Adobe Photoshop 2022 + 46015179'

9 address: 0x108528005 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '9   Adobe Photoshop 2022                0x0000000108528005 Adobe Photoshop 2022 + 46006277'

10 address: 0x108525761 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '10  Adobe Photoshop 2022                0x0000000108525761 Adobe Photoshop 2022 + 45995873'

11 address: 0x10850f9b8 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '11  Adobe Photoshop 2022                0x000000010850f9b8 Adobe Photoshop 2022 + 45906360'

12 address: 0x10850fac4 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '12  Adobe Photoshop 2022                0x000000010850fac4 Adobe Photoshop 2022 + 45906628'

13 address: 0x10840ec30 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '13  Adobe Photoshop 2022                0x000000010840ec30 Adobe Photoshop 2022 + 44854320'

14 address: 0x12466e515 base: 0x1245ce000 module name: 'Spaces' symbol info: '14  Spaces                              0x000000012466e515 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'

15 address: 0x7ff81c4d880b base: 0x7ff81c071000 module name: 'AppKit' symbol info: '15  AppKit                              0x00007ff81c4d880b -[NSApplication _handleEvent:] + 65'

16 address: 0x7ff81c0a037e base: 0x7ff81c071000 module name: 'AppKit' symbol info: '16  AppKit                              0x00007ff81c0a037e -[NSApplication run] + 623'

17 address: 0x10840f732 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '17  Adobe Photoshop 2022                0x000000010840f732 Adobe Photoshop 2022 + 44857138'

18 address: 0x108411fa6 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '18  Adobe Photoshop 2022                0x0000000108411fa6 Adobe Photoshop 2022 + 44867494'

19 address: 0x1085102bc base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '19  Adobe Photoshop 2022                0x00000001085102bc Adobe Photoshop 2022 + 45908668'

20 address: 0x10b226a49 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '20  Adobe Photoshop 2022                0x000000010b226a49 Adobe Photoshop 2022 + 93186633'

21 address: 0x10594ad7d base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '21  Adobe Photoshop 2022                0x000000010594ad7d Adobe Photoshop 2022 + 11645'

22 address: 0x110da84fe module name: '<unknown module>' symbol info: '22  dyld                                0x0000000110da84fe start + 462'

23 address: 0x0 module name: '<unknown module>' symbol info: '23  ???                                 0x0000000000000000 0x0 + 0'

24 address: 0x105948000 base: 0x105948000 module name: 'Adobe Photoshop 2022' symbol info: '24  Adobe Photoshop 2022                0x0000000105948000 __dso_handle + 0'

[James22320881ckiu]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF757FB5E22 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF75638B444 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF75638A919 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7557BA434 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7557B9EC1 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7557B9F61 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7557B9EE1 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7557C647D base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7563D1A55 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7563D46D8 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7563D421B base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7563AF0C9 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF753D9CA69 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF753D9CB06 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF753D90079 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF753DA6FD1 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF75405C752 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF753D92ACE base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF753FF3392 base: 0x00007FF753790000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFE68D354E0 base: 0x00007FFE68D20000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFE6A7C485B base: 0x00007FFE6A7C0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

I am suffering from a similar problems to those listed in the posts below I have followed the advice, like those below. the error persists I presume like it does for those below. Please resolve ASAP

[Khayla5E2F]

Unable to use Object Selection tool for a while now.  Following message keeps coming up

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF7062D5E22 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7046AB444 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7046AA919 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF703ADA434 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF703AD9EC1 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF703AD9F61 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF703AD9EE1 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF703AE647D base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7046F1A55 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7046F46D8 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7046F421B base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7046CF0C9 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7020BCA69 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7020BCB06 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7020B0079 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7020C6FD1 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF70237C752 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7020B2ACE base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF702313392 base: 0x00007FF701AB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFBF4F27034 base: 0x00007FFBF4F10000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFBF6F22651 base: 0x00007FFBF6ED0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Rachel22345989vsan]

I am getting this whenever I try to change fonts. I have updated my software and restarted my laptop and the issue still persists;

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF780265E22 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF77E63B444 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF77E63A919 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF77DA6A434 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF77DA69EC1 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF77DA69F61 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF77DA69EE1 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF77DA7647D base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF77E681A55 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF77E6846D8 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF77E68421B base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF77E65F0C9 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF77C04CA69 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF77C04CB06 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF77C040079 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF77C056FD1 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF77C30C752 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF77C042ACE base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF77C2A3392 base: 0x00007FF77BA40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF91B917034 base: 0x00007FF91B900000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF91D122651 base: 0x00007FF91D0D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Sarah223702665tcc]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF686A85E22 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF684E5B444 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF684E5A919 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF68428A434 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF684289EC1 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF684289F61 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF684289EE1 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF68429647D base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF684EA1A55 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF684EA46D8 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF684EA421B base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF684E7F0C9 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF68286CA69 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF68286CB06 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6828609B7 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF682876FD1 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF682B2C752 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF682862ACE base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF682AC3392 base: 0x00007FF682260000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF933357034 base: 0x00007FF933340000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF935342651 base: 0x00007FF9352F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Freewheeler.Ken]

Simply opening a PSD file. Contents of the file do not show and the main client area still looks like a PSD has not been opened. Side panels are visible as usual. Layers panel show the layers. Attempting to hide or unhide any layer produces the error. Same error message displayed when attempting to save or close the file. All was fine yesterday and I am not aware of any updates to PS or Windows beinbg applied overnight when all machines and routers were powered off.

See the attached error log.

[Freewheeler.Ken]

Disbeling the graphic co-processer in settings->performance appears to have fixed this error for me for now.

[Tristan22390160wwno]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF6994B5E22 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF69788B444 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF69788A919 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF696CBA434 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF696CB9EC1 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF696CB9F61 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF696CB9EE1 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF696CC647D base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6978D1A55 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF6978D46D8 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF6978D421B base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6978AF0C9 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF69529CA69 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF69529CB06 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF695290079 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6952A6FD1 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF69555C752 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF695292ACE base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6954F3392 base: 0x00007FF694C90000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFAF3A87034 base: 0x00007FFAF3A70000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFAF4962651 base: 0x00007FFAF4910000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[lawrencebrenner]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF731095E22 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF72F46B444 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF72F46A919 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF72E89A434 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF72E899EC1 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF72E899F61 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF72E899EE1 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF72E8A647D base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF72F4B1A55 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF72F4B46D8 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF72F4B421B base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF72F48F0C9 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF72CE7CA69 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF72CE7CB06 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF72CE70079 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF72CE86FD1 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF72D13C752 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF72CE72ACE base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF72D0D3392 base: 0x00007FF72C870000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC65C454E0 base: 0x00007FFC65C30000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC6624485B base: 0x00007FFC66240000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Buttholesurfer2]

I'm having a strange issue that can't even be properly analyzed by the diagnostic plugin because the error occurs when I click the Plugin in Photoshop.

Basically, if I try opening the Photoshop Preferences panel, it opens up for half a second before giving me the error "Could not complete your request because of a program error", so it is impossible to change my settings outside of doing the reset preferences shortcut (which I have tried). Occasionally, the error will pop up by itself umprompted as well and every time "Ok" is selected, dozens of new error windows pop up.

I've tried looking into this issue and I only see similar complaints about this error that occur when attempting to open a PSD file, but strangely enough the error doesnt happen when I do that.

Since I can't even use the diagnostic tool without this happening, I'm unsure what to do. I've tried a clean reinstall and it hasn't worked. I'm using a 2017 retina iMac that was just updated to Monterray, but this error was occuring on Big Sur as well (and I did a fresh install after updating the OS)

Please help!

[františekh76441327]

Hey win 11 here, I just simple cant import random image into my psd file. I tried every suggested solution. Its not working in version 23 and 22 neither. Please help ASAP, I gotta deadlines to finish.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.4 20211208.r.631 a0cb269
0 address: 0x00007FF661C062E2 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6600B5F14 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6600B5479 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF65F510574 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF65F50FFA1 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF65F510041 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF65F50FFC1 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF65F51C5DD base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF6600F8DF5 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6600FB8C8 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6600FB30B base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6600D5229 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF65DB56F39 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF65DB56FD6 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF65DB4A828 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF65DB612C1 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF65DDEA175 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF65DB4CF1B base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF65DDAA622 base: 0x00007FF65D670000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFB5AC354E0 base: 0x00007FFB5AC20000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFB5B3E485B base: 0x00007FFB5B3E0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[františekh76441327]

same error on 23 version:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF6456B5E22 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF643A8B444 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF643A8A919 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF642EBA434 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF642EB9EC1 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF642EB9F61 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF642EB9EE1 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF642EC647D base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF643AD1A55 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF643AD46D8 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF643AD421B base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF643AAF0C9 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF64149CA69 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF64149CB06 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF641490079 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6414A6FD1 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF64175C752 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF641492ACE base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6416F3392 base: 0x00007FF640E90000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFB5AC354E0 base: 0x00007FFB5AC20000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFB5B3E485B base: 0x00007FFB5B3E0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Kunal22444472pauy]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.1 20210907.r.441 de74e1a
0 address: 0x00007FF6C4335E02 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6C27E5D44 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF6C27E52A9 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF6C1C400B4 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF6C1C3FCF1 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF6C1C3FF11 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF6C1C3FD11 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF6C1C4C33D base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF6C2828C25 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF6C282B6F8 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6C282B13B base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF6C2805059 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6C0286F39 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6C0286FD6 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6C027A828 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6C02912C1 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6C051A155 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6C027CF1B base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6C04DA602 base: 0x00007FF6BFDA0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFFE35054E0 base: 0x00007FFFE34F0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFFE514485B base: 0x00007FFFE5140000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Angel Scan]

Hallo, während des 'maskierens' mit dem Pinsel Werkzeug eines Bildausschnitts auf einer eigenen Ebene in Camera Raw
begann der Bildausschnitt leicht zu zittern - während des 'malens' bei gedrückter linker Maustaste, dies pasierte mehrmals!
Zurück in PhotoShop habe ich das 'User Diagnostics Tool' gestartet um zu sehen ob das Tool eine Aufzeichnung erstellen konnte, beim klicken auf 'Simulate Error' erschieint eine Error Meldung des 'Diagnostics Tools' und giebt die fogende Meldung heraus! ( ich nehme and das bezieht sich auf die Fehlermeldung des Diagnostics Tools und nicht auf das Zittern beim maskieren- da gab es ja keine Fehlermeldung!)

English Translation by Google Translation

Hello, during the 'masking' with the brush tool of an image section on a separate layer in Camera Raw the image section began to shake slightly - while 'painting' with the left mouse button pressed, this happened several times! Back in PhotoShop, I started the 'User Diagnostics Tool' to see whether the tool could create a recording, when clicking on 'Simulate Error' an error message from the 'Diagnostics Tool' appears and outputs the following message! (I assume that this relates to the error message of the Diagnostics Tool and not to the tremor when masking - there was no error message!)

Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF672635E22 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF670A0B444 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF670A0A919 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF66FE3A434 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF66FE39EC1 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF66FE39F61 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF66FE39EE1 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF66FE4647D base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF670A51A55 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF670A546D8 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF670A5421B base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF670A2F0C9 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF66E41CA69 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF66E41CB06 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF66E410079 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF66E426FD1 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF66E6DC752 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF66E412ACE base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF66E673392 base: 0x00007FF66DE10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFE5DBF7034 base: 0x00007FFE5DBE0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFE5F342651 base: 0x00007FFE5F2F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Thank you

Charly

[lynnea61814075]

I am getting a program error any time I try to change a font on text. I have attached the error information since this box is also giving me an erro when trying to paste in the error data indicating it is invalid HTML data.

[davidv66327953]

I got this error while doing Automate > Crop and Straighten Photos more than once:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF6104D5E22 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF60E8AB444 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF60E8AA919 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF60DCDA434 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF60DCD9EC1 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF60DCD9F61 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF60DCD9EE1 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF60DCE647D base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF60E8F1A55 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF60E8F46D8 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF60E8F421B base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF60E8CF0C9 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF60C2BCA69 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF60C2BCB06 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF60C2B0079 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF60C2C6FD1 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF60C57C752 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF60C2B2ACE base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF60C513392 base: 0x00007FF60BCB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF9E92A7C24 base: 0x00007FF9E9290000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF9E99AD721 base: 0x00007FF9E9940000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[The Original DISQMAN]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF6CB1C5E22 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6C959B444 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6C959A919 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6C89CA434 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6C89C9EC1 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6C89C9F61 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6C89C9EE1 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6C89D647D base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6C95E1A55 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF6C95E46D8 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF6C95E421B base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6C95BF0C9 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF6C6FACA69 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6C6FACB06 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6C6FA0079 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6C6FB6FD1 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6C726C752 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6C6FA2ACE base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6C7203392 base: 0x00007FF6C69A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFFC6B77034 base: 0x00007FFFC6B60000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFFC7822651 base: 0x00007FFFC77D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Miriam2249122053zu]

I am encountering the error message when I try to use the Text Tool.  I updated to Photoshop 2022 but it still happens.  I updated my local graphic drivers but this did not help.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF6D41E5E22 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6D25BB444 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6D25BA919 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6D19EA434 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6D19E9EC1 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6D19E9F61 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6D19E9EE1 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6D19F647D base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6D2601A55 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF6D26046D8 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF6D260421B base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6D25DF0C9 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF6CFFCCA69 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6CFFCCB06 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6CFFC0079 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6CFFD6FD1 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6D028C752 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6CFFC2ACE base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6D0223392 base: 0x00007FF6CF9C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFE65E07034 base: 0x00007FFE65DF0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFE66DA2651 base: 0x00007FFE66D50000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Thanks

[Tampa Dude]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Camera Raw Filter command because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF7AED25E22 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7AD0FB444 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7AD0FA919 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7AD0FC9CA base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7AD0FB763 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7ABD2C5FF base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7AC1D5CD5 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7AC20D3BF base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7AC0D65CD base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7AC0D5F3F base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7AD1685EE base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7AD167DD5 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7AD14421B base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
13 address: 0x00007FF7AD11F0C9 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
14 address: 0x00007FF7AAB0CA69 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7AAB0CB06 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7AAB009B7 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7AAB16FD1 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7AADCC752 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF7AAB02ACE base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
20 address: 0x00007FF7AAD63392 base: 0x00007FF7AA500000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
21 address: 0x00007FFAB76A54E0 base: 0x00007FFAB7690000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
22 address: 0x00007FFAB854485B base: 0x00007FFAB8540000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[tsz kinh22792084]

Same error with PS 23.01 

Photoshop Error information

Code: -20

Text: because of a program error

Message: Could not save “test.tif” because of a program error.

Stack:

Adobe Photoshop 23.0.1 20211105.r.68 96a498e

0 address: 0x109028240 base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '0   Adobe Photoshop 2022                0x000000010902827c Adobe Photoshop 2022 + 85029500'

1 address: 0x106acf054 base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '1   Adobe Photoshop 2022                0x0000000106acf054 Adobe Photoshop 2022 + 45867092'

2 address: 0x106acf3b4 base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '2   Adobe Photoshop 2022                0x0000000106acf3b4 Adobe Photoshop 2022 + 45867956'

3 address: 0x106317b65 base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '3   Adobe Photoshop 2022                0x0000000106317b65 Adobe Photoshop 2022 + 37776229'

4 address: 0x105a5c16d base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '4   Adobe Photoshop 2022                0x0000000105a5c16d Adobe Photoshop 2022 + 28619117'

5 address: 0x106ac7691 base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '5   Adobe Photoshop 2022                0x0000000106ac7691 Adobe Photoshop 2022 + 45835921'

6 address: 0x106ab18d8 base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '6   Adobe Photoshop 2022                0x0000000106ab18d8 Adobe Photoshop 2022 + 45746392'

7 address: 0x106ab19e4 base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '7   Adobe Photoshop 2022                0x0000000106ab19e4 Adobe Photoshop 2022 + 45746660'

8 address: 0x1069b14f0 base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '8   Adobe Photoshop 2022                0x00000001069b14f0 Adobe Photoshop 2022 + 44696816'

9 address: 0x164e52585 base: 0x164db2000 module name: 'Spaces' symbol info: '9   Spaces                              0x0000000164e52585 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'

10 address: 0x7fff3018cbdf base: 0x7fff3015b000 module name: 'AppKit' symbol info: '10  AppKit                              0x00007fff3018cbdf -[NSApplication run] + 707'

11 address: 0x1069b1ff2 base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '11  Adobe Photoshop 2022                0x00000001069b1ff2 Adobe Photoshop 2022 + 44699634'

12 address: 0x1069b45c4 base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '12  Adobe Photoshop 2022                0x00000001069b45c4 Adobe Photoshop 2022 + 44709316'

13 address: 0x106ab21dc base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '13  Adobe Photoshop 2022                0x0000000106ab21dc Adobe Photoshop 2022 + 45748700'

14 address: 0x109735e29 base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '14  Adobe Photoshop 2022                0x0000000109735e29 Adobe Photoshop 2022 + 92425769'

15 address: 0x103f16049 base: 0x103f11000 module name: 'Adobe Photoshop 2022' symbol info: '15  Adobe Photoshop 2022                0x0000000103f16049 Adobe Photoshop 2022 + 20553'

16 address: 0x7fff6d1edcc9 base: 0x7fff6d1d3000 module name: 'libdyld.dylib' symbol info: '16  libdyld.dylib                       0x00007fff6d1edcc9 start + 1'

[displaced7]

Hoping this can help.  It's been doing this for a month now.  Restarting my computer occasionally helps, but doesn't solve anything.

I tried updating, did nothing.

Is there a solution?

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.5.4 20211208.r.631 a0cb269
0 address: 0x00007FF6865862E2 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF684A35F14 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
2 address: 0x00007FF684A35479 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
3 address: 0x00007FF683E90574 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
4 address: 0x00007FF683E8FFA1 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
5 address: 0x00007FF683E90041 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
6 address: 0x00007FF683E8FFC1 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
7 address: 0x00007FF683E9C5DD base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
8 address: 0x00007FF684A78DF5 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
9 address: 0x00007FF684A7B8C8 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF684A7B30B base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
11 address: 0x00007FF684A55229 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6824D6F39 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6824D6FD6 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6824CA828 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6824E12C1 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF68276A175 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6824CCF1B base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ??4AIDELayerSize@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF68272A622 base: 0x00007FF681FF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFCE9F47034 base: 0x00007FFCE9F30000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFCEAC62651 base: 0x00007FFCEAC10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[displaced7]

Is Adobe working on this?  Photoshop is unusable.  I cannot crop and the same error happens with countless other tasks.

[Miriam2249122053zu]

I think the only people in this community thread are users of Adobe products with problems but no one from Adobe that can help.  I have not been able to use Photoshop for several months now and I am very frustrated that there is no human support.

What I did was uninstall and reinstall the Photoshop program and now the problem is gone.  Maybe this might help some of you.

Good luck

[208bfs]

I'm running an Action to print open notecard psd files.  The actions are not in the (Windows) C:\Users\<username>\AppData\Roaming\Adobe\Adobe Photoshop <version>\Presets\Actions directory even though they do show up in the actions panel.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the command because of a program error.
Stack:
Adobe Photoshop 23.1.0 20211208.r.143 83e47c5
0 address: 0x00007FF7E3035E22 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7E140B444 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7E140A919 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7E140C9CA base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7DFE0C6DE base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7E140CA29 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7E140B6B0 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7E0AD8241 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7DF7E827D base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7DF7F1A03 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF7E35E294E base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: ?is_destroyed@?$singleton@V?$map@Vxml_oarchive@archive@boost@@@extra_detail@detail@archive@boost@@@serialization@boost@@SA_NXZ:-1 in n.a.
11 address: 0x00007FF8B98D1080 base: 0x00007FF8B98D0000 module name: 'VCRUNTIME140_1.dll' symbol: n.a.:-1 in n.a.
12 address: 0x00007FF8B98D26A5 base: 0x00007FF8B98D0000 module name: 'VCRUNTIME140_1.dll' symbol: __NLG_Return2:-1 in n.a.
13 address: 0x00007FF8DF951456 base: 0x00007FF8DF8B0000 module name: 'ntdll.dll' symbol: RtlCaptureContext2:-1 in n.a.
14 address: 0x00007FF7DF7F0F7F base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
15 address: 0x00007FF7DF7EDFAF base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
16 address: 0x00007FF7DF7EE0B9 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
17 address: 0x00007FF7E140DF52 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
18 address: 0x00007FF7E140D916 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
19 address: 0x00007FF7E140D53F base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
20 address: 0x00007FF7DF18C68E base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
21 address: 0x00007FF7E14785EE base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
22 address: 0x00007FF7E1477DD5 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
23 address: 0x00007FF7E145421B base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
24 address: 0x00007FF7DF192504 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
25 address: 0x00007FF7E0546E0B base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
26 address: 0x00007FF7E0546AEF base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
27 address: 0x00007FF7DFCD7355 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
28 address: 0x00007FF7E14785EE base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
29 address: 0x00007FF7E1477DD5 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
30 address: 0x00007FF7E145412B base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
31 address: 0x00007FF7DF18C6AE base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
32 address: 0x00007FF7E14785EE base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
33 address: 0x00007FF7E1477DD5 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
34 address: 0x00007FF7E145421B base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
35 address: 0x00007FF7DF192504 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
36 address: 0x00007FF7E0546E0B base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
37 address: 0x00007FF7E0546AEF base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
38 address: 0x00007FF7DFCD5EC1 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
39 address: 0x00007FF7DF957F08 base: 0x00007FF7DE810000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.

[Vinod5C7D]

Getting error message while performing  :

Filer -> Blur Gallery -> Tilt Shift

"Could not complete your request because of Program Error "

I used the diagnostic tool . Cant get anything in the Clipboard .

Please advise the needful steps to resolve this error.

Thank you.