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Frustrated by Program Errors in Photoshop? We can help!
First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files
Next, if after following the steps above and you're still encountering Program Errors:
Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.
Hi all,
Wanting to extend an apology for the program errors you've faced and give an update on our progress.
At this time we have a lot of data that the team is investigating and taking action on hopefully resulting in some fixes for these errors. For the time being, we'll lock this thread so others don't feel they need to add new diagnostic plugin log data.
Also want to say thanks to every one of you who provided logs to help with the team's investigations. We really appreciate your partic
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not print “marg2.jpg” because of a program error.
Stack:
Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
0 address: 0x00007FF6E7770562 base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6E5AE0654 base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6E5ADFB29 base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6E5AE1BDA base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6E3EC58DC base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF6E3EC5D3B base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6E51B8A57 base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6E5B4D7FE base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6E5B4CFE5 base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF6E5B2942B base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF6E5B042D9 base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6E34F1C19 base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6E34F1CB6 base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6E34E5B67 base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6E34FC181 base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6E37B1902 base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6E34E7C7E base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6E3748542 base: 0x00007FF6E2EE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FF9934A54E0 base: 0x00007FF993490000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FF99378485B base: 0x00007FF993780000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
0 address: 0x00007FF64F350562 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF64D6C0654 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF64D6BFB29 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF64CAEF644 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF64CAEF0D1 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF64CAEF171 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF64CAEF0F1 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF64CAFB60D base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF64D706C65 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF64D7098E8 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF64D70942B base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF64D6E42D9 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF64B0D1C19 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF64B0D1CB6 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF64B0C5229 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF64B0DC181 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF64B391902 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF64B0C7C7E base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF64B328542 base: 0x00007FF64AAC0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFE712E7034 base: 0x00007FFE712D0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFE72BA2651 base: 0x00007FFE72B50000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
background panel not appear same as attached photo and didn't work any tools
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Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x00007FF66A1DD472 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6684E9B24 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6684E9149 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6679B28B4 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6679B2341 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6679B23E1 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6679B2361 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6679BF6AD base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6685307D5 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF668533758 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF66853313A base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF66850D959 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF665F65BA8 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF665F65C46 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF665F59159 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF665F6FDE1 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF666224C32 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF665F5BBCE base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6661BCA62 base: 0x00007FF665960000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFBBDF27034 base: 0x00007FFBBDF10000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFBBF722651 base: 0x00007FFBBF6D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Getting this error when trying to save:
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x10eb21b00 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010eb21b3c Adobe Photoshop 2022 + 86072124'
1 address: 0x10c51d574 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010c51d574 Adobe Photoshop 2022 + 46208372'
2 address: 0x10c51d7c1 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010c51d7c1 Adobe Photoshop 2022 + 46208961'
3 address: 0x10f3bf253 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010f3bf253 Adobe Photoshop 2022 + 95105619'
4 address: 0x10f3bf229 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010f3bf229 Adobe Photoshop 2022 + 95105577'
5 address: 0x10f3bf219 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010f3bf219 Adobe Photoshop 2022 + 95105561'
6 address: 0x10f3bf209 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010f3bf209 Adobe Photoshop 2022 + 95105545'
7 address: 0x10f3bf1cd base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010f3bf1cd Adobe Photoshop 2022 + 95105485'
8 address: 0x10c51a54b base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010c51a54b Adobe Photoshop 2022 + 46196043'
9 address: 0x10c518195 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010c518195 Adobe Photoshop 2022 + 46186901'
10 address: 0x10c51577b base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010c51577b Adobe Photoshop 2022 + 46176123'
11 address: 0x10c4ff988 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010c4ff988 Adobe Photoshop 2022 + 46086536'
12 address: 0x10c4ffa94 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010c4ffa94 Adobe Photoshop 2022 + 46086804'
13 address: 0x10c4ff9df base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010c4ff9df Adobe Photoshop 2022 + 46086623'
14 address: 0x10c3fd141 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x000000010c3fd141 Adobe Photoshop 2022 + 45027649'
15 address: 0x10c3fcf9d base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x000000010c3fcf9d Adobe Photoshop 2022 + 45027229'
16 address: 0x7fff211e250f base: 0x7fff21141000 module name: 'Foundation' symbol info: '16 Foundation 0x00007fff211e250f __NSFireTimer + 67'
17 address: 0x7fff2042e90d base: 0x7fff20394000 module name: 'CoreFoundation' symbol info: '17 CoreFoundation 0x00007fff2042e90d __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20'
18 address: 0x7fff2042e3e8 base: 0x7fff20394000 module name: 'CoreFoundation' symbol info: '18 CoreFoundation 0x00007fff2042e3e8 __CFRunLoopDoTimer + 922'
19 address: 0x7fff2042df42 base: 0x7fff20394000 module name: 'CoreFoundation' symbol info: '19 CoreFoundation 0x00007fff2042df42 __CFRunLoopDoTimers + 307'
20 address: 0x7fff2041454d base: 0x7fff20394000 module name: 'CoreFoundation' symbol info: '20 CoreFoundation 0x00007fff2041454d __CFRunLoopRun + 1958'
21 address: 0x7fff204136ce base: 0x7fff20394000 module name: 'CoreFoundation' symbol info: '21 CoreFoundation 0x00007fff204136ce CFRunLoopRunSpecific + 563'
22 address: 0x7fff2869b630 base: 0x7fff2866a000 module name: 'HIToolbox' symbol info: '22 HIToolbox 0x00007fff2869b630 RunCurrentEventLoopInMode + 292'
23 address: 0x7fff2869b42c base: 0x7fff2866a000 module name: 'HIToolbox' symbol info: '23 HIToolbox 0x00007fff2869b42c ReceiveNextEventCommon + 709'
24 address: 0x7fff2869b14f base: 0x7fff2866a000 module name: 'HIToolbox' symbol info: '24 HIToolbox 0x00007fff2869b14f _BlockUntilNextEventMatchingListInModeWithFilter + 64'
25 address: 0x7fff22c339b1 base: 0x7fff22bf5000 module name: 'AppKit' symbol info: '25 AppKit 0x00007fff22c339b1 _DPSNextEvent + 883'
26 address: 0x7fff22c32177 base: 0x7fff22bf5000 module name: 'AppKit' symbol info: '26 AppKit 0x00007fff22c32177 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366'
27 address: 0x10c3fbb12 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '27 Adobe Photoshop 2022 0x000000010c3fbb12 Adobe Photoshop 2022 + 45021970'
28 address: 0x7fff22c2468a base: 0x7fff22bf5000 module name: 'AppKit' symbol info: '28 AppKit 0x00007fff22c2468a -[NSApplication run] + 586'
29 address: 0x10c3fcee2 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '29 Adobe Photoshop 2022 0x000000010c3fcee2 Adobe Photoshop 2022 + 45027042'
30 address: 0x10c3ff6c6 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '30 Adobe Photoshop 2022 0x000000010c3ff6c6 Adobe Photoshop 2022 + 45037254'
31 address: 0x10c50029c base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '31 Adobe Photoshop 2022 0x000000010c50029c Adobe Photoshop 2022 + 46088860'
32 address: 0x10f308139 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '32 Adobe Photoshop 2022 0x000000010f308139 Adobe Photoshop 2022 + 94355769'
33 address: 0x109910682 base: 0x10990c000 module name: 'Adobe Photoshop 2022' symbol info: '33 Adobe Photoshop 2022 0x0000000109910682 Adobe Photoshop 2022 + 18050'
34 address: 0x7fff20338621 base: 0x7fff20323000 module name: 'libdyld.dylib' symbol info: '34 libdyld.dylib 0x00007fff20338621 start + 1'
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Mine is keeping me from using FIlter forge 6 plugin and I used it alot.
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Filter Forge 6 command because of a program error.
Stack:
Adobe Photoshop 23.1.1 20220106.r.202 060a6d1
0 address: 0x11298b6e0 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000011298b71c Adobe Photoshop 2022 + 85272348'
1 address: 0x110421b24 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x0000000110421b24 Adobe Photoshop 2022 + 46041892'
2 address: 0x110421d71 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000110421d71 Adobe Photoshop 2022 + 46042481'
3 address: 0x11041fec5 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000011041fec5 Adobe Photoshop 2022 + 46034629'
4 address: 0x1104220e2 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x00000001104220e2 Adobe Photoshop 2022 + 46043362'
5 address: 0x10fa35b64 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010fa35b64 Adobe Photoshop 2022 + 35638116'
6 address: 0x10fa93c95 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010fa93c95 Adobe Photoshop 2022 + 36023445'
7 address: 0x10fd65464 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010fd65464 Adobe Photoshop 2022 + 38978660'
8 address: 0x10f58af29 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010f58af29 Adobe Photoshop 2022 + 30744361'
9 address: 0x10f58adce base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010f58adce Adobe Photoshop 2022 + 30744014'
10 address: 0x110358fca base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x0000000110358fca Adobe Photoshop 2022 + 45219786'
11 address: 0x11034867b base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000011034867b Adobe Photoshop 2022 + 45151867'
12 address: 0x110419d71 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x0000000110419d71 Adobe Photoshop 2022 + 46009713'
13 address: 0x110403fc8 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000110403fc8 Adobe Photoshop 2022 + 45920200'
14 address: 0x1104040d4 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x00000001104040d4 Adobe Photoshop 2022 + 45920468'
15 address: 0x110303240 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x0000000110303240 Adobe Photoshop 2022 + 44868160'
16 address: 0x12db7a635 base: 0x12dada000 module name: 'Spaces' symbol info: '16 Spaces 0x000000012db7a635 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
17 address: 0x7ff806aae1a7 base: 0x7ff806646000 module name: 'AppKit' symbol info: '17 AppKit 0x00007ff806aae1a7 -[NSApplication _handleEvent:] + 65'
18 address: 0x7ff80667593e base: 0x7ff806646000 module name: 'AppKit' symbol info: '18 AppKit 0x00007ff80667593e -[NSApplication run] + 623'
19 address: 0x110303d42 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000110303d42 Adobe Photoshop 2022 + 44870978'
20 address: 0x1103065b6 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x00000001103065b6 Adobe Photoshop 2022 + 44881334'
21 address: 0x1104048cc base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x00000001104048cc Adobe Photoshop 2022 + 45922508'
22 address: 0x11311c309 base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '22 Adobe Photoshop 2022 0x000000011311c309 Adobe Photoshop 2022 + 93205257'
23 address: 0x10d83f2fd base: 0x10d839000 module name: 'Adobe Photoshop 2022' symbol info: '23 Adobe Photoshop 2022 0x000000010d83f2fd Adobe Photoshop 2022 + 25341'
24 address: 0x12088d4fe module name: '<unknown module>' symbol info: '24 dyld 0x000000012088d4fe start + 462'
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Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x1057862a4 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x00000001057862d4 Adobe Photoshop 2022 + 76669652'
1 address: 0x1035144b4 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x00000001035144b4 Adobe Photoshop 2022 + 40551604'
2 address: 0x1035146f4 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x00000001035146f4 Adobe Photoshop 2022 + 40552180'
3 address: 0x105ee53f4 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x0000000105ee53f4 Adobe Photoshop 2022 + 84399092'
4 address: 0x105ee53d0 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000105ee53d0 Adobe Photoshop 2022 + 84399056'
5 address: 0x105ee53c4 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000105ee53c4 Adobe Photoshop 2022 + 84399044'
6 address: 0x105ee53b8 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000105ee53b8 Adobe Photoshop 2022 + 84399032'
7 address: 0x105ee5334 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000105ee5334 Adobe Photoshop 2022 + 84398900'
8 address: 0x103511cf4 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x0000000103511cf4 Adobe Photoshop 2022 + 40541428'
9 address: 0x10350fab0 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010350fab0 Adobe Photoshop 2022 + 40532656'
10 address: 0x10350d514 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010350d514 Adobe Photoshop 2022 + 40523028'
11 address: 0x1034f7930 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x00000001034f7930 Adobe Photoshop 2022 + 40433968'
12 address: 0x1034f7a58 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x00000001034f7a58 Adobe Photoshop 2022 + 40434264'
13 address: 0x1033fb6b8 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x00000001033fb6b8 Adobe Photoshop 2022 + 39401144'
14 address: 0x1a35a9010 base: 0x1a313f000 module name: 'AppKit' symbol info: '14 AppKit 0x00000001a35a9010 -[NSApplication _handleEvent:] + 76'
15 address: 0x1a31719dc base: 0x1a313f000 module name: 'AppKit' symbol info: '15 AppKit 0x00000001a31719dc -[NSApplication run] + 636'
16 address: 0x1033fc120 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x00000001033fc120 Adobe Photoshop 2022 + 39403808'
17 address: 0x1033fe834 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x00000001033fe834 Adobe Photoshop 2022 + 39413812'
18 address: 0x1034f8290 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x00000001034f8290 Adobe Photoshop 2022 + 40436368'
19 address: 0x105e3e268 base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000105e3e268 Adobe Photoshop 2022 + 83714664'
20 address: 0x100e6d67c base: 0x100e68000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000100e6d67c Adobe Photoshop 2022 + 22140'
21 address: 0x109d450f4 module name: '<unknown module>' symbol info: '21 dyld 0x0000000109d450f4 start + 520'
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Hi all,
We're happy to announce the release of Photoshop 23.2. This update includes the fix for multiple program errors. To see the list of all fixed issues, click here
To update Photoshop to 23.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating
Let us know if the update resolves the problem for those affected and share your feedback with us.
Thanks,
Mohit
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My error wasn't fixed. I'm still having the same issue.
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My issue is in Lightroom and has not been fixed with this patch
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Yes, same here, still having the same issues, can't save file
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not save “golegacyproject.psd” because of a program error.
Stack:
Adobe Photoshop 23.2.1 20220222.r.303 eedc582
0 address: 0x00007FF77BE5D482 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF77A169B04 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF77A169129 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF77A16AFAA base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF778BE061E base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF77A16B009 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF77A169D70 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7791FBAAF base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7791C85AB base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7791C3451 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF77906860B base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF779068431 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF77800DFDE base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
13 address: 0x00007FF77800CE89 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
14 address: 0x00007FF7785CFD98 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
15 address: 0x00007FF777C0751D base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7785D20FF base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
17 address: 0x00007FF778024823 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FF778023E0E base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF77A1CCE4B base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
20 address: 0x00007FF77A1D74E1 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
21 address: 0x00007FF77A1D6CB5 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
22 address: 0x00007FF77A1B311A base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
23 address: 0x00007FF77A18D939 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
24 address: 0x00007FF777BE5BA8 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
25 address: 0x00007FF777BE5C46 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
26 address: 0x00007FF777BD9A97 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
27 address: 0x00007FF777BEFDE1 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
28 address: 0x00007FF777EA4C32 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
29 address: 0x00007FF777BDBBCE base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
30 address: 0x00007FF777E3CA62 base: 0x00007FF7775E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
31 address: 0x00007FF929B67034 base: 0x00007FF929B50000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
32 address: 0x00007FF92AC42651 base: 0x00007FF92ABF0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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I just did an update, and now I keep getting the "could not complete your request because of a program error" message when transferring an image to a smart layer; I even rolled back the photoshop to the last version and still got the same error.
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.5.0 20220809.r.669 0e07917
0 address: 0x00007FF76F1FE3D3 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF76D30A82C base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF76D309EE9 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF76C7E2C64 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF76C7E2B29 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF76C7E2929 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF76C7F0AFD base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF76D34B815 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF76D34E5C7 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF76D34E01A base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF76D32DF89 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF76AC9B5E8 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF76AC9B686 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF76AC8EF2F base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF76ACA58A1 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF76AF7E69F base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF76AC91846 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF76AEF6FC2 base: 0x00007FF76A6A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFE283D7034 base: 0x00007FFE283C0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFE29402651 base: 0x00007FFE293B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x111eafb00 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x0000000111eafb3c Adobe Photoshop 2022 + 86072124'
1 address: 0x10f8ab574 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010f8ab574 Adobe Photoshop 2022 + 46208372'
2 address: 0x10f8ab7c1 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010f8ab7c1 Adobe Photoshop 2022 + 46208961'
3 address: 0x11274d253 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000011274d253 Adobe Photoshop 2022 + 95105619'
4 address: 0x11274d229 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000011274d229 Adobe Photoshop 2022 + 95105577'
5 address: 0x11274d219 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000011274d219 Adobe Photoshop 2022 + 95105561'
6 address: 0x11274d209 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000011274d209 Adobe Photoshop 2022 + 95105545'
7 address: 0x11274d1cd base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000011274d1cd Adobe Photoshop 2022 + 95105485'
8 address: 0x10f8a854b base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010f8a854b Adobe Photoshop 2022 + 46196043'
9 address: 0x10f8a6195 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010f8a6195 Adobe Photoshop 2022 + 46186901'
10 address: 0x10f8a377b base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010f8a377b Adobe Photoshop 2022 + 46176123'
11 address: 0x10f88d988 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010f88d988 Adobe Photoshop 2022 + 46086536'
12 address: 0x10f88da94 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010f88da94 Adobe Photoshop 2022 + 46086804'
13 address: 0x10f78a3e0 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010f78a3e0 Adobe Photoshop 2022 + 45024224'
14 address: 0x1548374f5 base: 0x154797000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001548374f5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff23225f1e base: 0x7fff22d87000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff23225f1e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22db66af base: 0x7fff22d87000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22db66af -[NSApplication run] + 623'
17 address: 0x10f78aee2 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010f78aee2 Adobe Photoshop 2022 + 45027042'
18 address: 0x10f78d6c6 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010f78d6c6 Adobe Photoshop 2022 + 45037254'
19 address: 0x10f88e29c base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010f88e29c Adobe Photoshop 2022 + 46088860'
20 address: 0x112696139 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000112696139 Adobe Photoshop 2022 + 94355769'
21 address: 0x10cc9e682 base: 0x10cc9a000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x000000010cc9e682 Adobe Photoshop 2022 + 18050'
22 address: 0x7fff204ca621 base: 0x7fff204b5000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff204ca621 start + 1'
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x00007FF7E0FFD472 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7DF309B24 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7DF309149 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7DE7D28B4 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7DE7D2341 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7DE7D23E1 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7DE7D2361 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7DE7DF6AD base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7DF3507D5 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7DF353758 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7DF35313A base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7DF32D959 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7DCD85BA8 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7DCD85C46 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7DCD79159 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7DCD8FDE1 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7DD044C32 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7DCD7BBCE base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7DCFDCA62 base: 0x00007FF7DC780000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF9B1227034 base: 0x00007FF9B1210000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF9B26A2651 base: 0x00007FF9B2650000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Hi Everyone,
Help - PS is freezing up at random and throwing program errors when printing fails, closing the app fails. Photoshop 23.2.0 on Windows 10 Pro. Troubleshooting plugin clipboard contents follows...
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not print “test123.psd” because of a program error.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x00007FF6938BD472 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF691BC9B24 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF691BC9149 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF691BCAFCA base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF69002023C base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF69002069B base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF69132BFA7 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF691C37501 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF691C36CD5 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF691C1313A base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF691BED959 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF68F645BA8 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF68F645C46 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF68F639A97 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF68F64FDE1 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF68F904C32 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF68F63BBCE base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF68F89CA62 base: 0x00007FF68F040000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFC7B807034 base: 0x00007FFC7B7F0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFC7D7C2651 base: 0x00007FFC7D770000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Hi! I am getting an error when I try to use Blending Options and or layer styles! 😞 Thank you for any help in advance! (I already reinstalled Photoshop from the Creative Cloud - but no help.) This is the message I got from the Program Error Dignostic Plugin:
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x00007FF65FFAD472 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF65E2B9B24 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF65E2B9149 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF65D7828B4 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF65D782341 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF65D7823E1 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF65D782361 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF65D78F6AD base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF65E3007D5 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF65E303758 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF65E30313A base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF65E2DD959 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF65BD35BA8 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF65BD35C46 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF65BD29159 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF65BD3FDE1 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF65BFF4C32 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF65BD2BBCE base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF65BF8CA62 base: 0x00007FF65B730000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFE4B3E7034 base: 0x00007FFE4B3D0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFE4C2E2651 base: 0x00007FFE4C290000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not open “_MGL4534.CR3” because of a program error.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x00007FF6D542D472 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6D3739B24 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6D3739149 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6D373AFCA base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6D15138BD base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
5 address: 0x00007FF6D1E759C3 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6D1E7CB0C base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6D1E7C2FD base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6D1E7BE62 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF6D18DE611 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
10 address: 0x00007FF6D15DBB4C base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
11 address: 0x00007FF6D11D5F0E base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6D1BA145E base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
13 address: 0x00007FF6D37F8F5F base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
14 address: 0x00007FF6D375C4EF base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
15 address: 0x00007FF6D1E7B75D base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
16 address: 0x00007FF6D375CFA4 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
17 address: 0x00007FF6D3757FF4 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
18 address: 0x00007FF6D37A7501 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
19 address: 0x00007FF6D37A6CD5 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
20 address: 0x00007FF6D378313A base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
21 address: 0x00007FF6D375D959 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
22 address: 0x00007FF6D11B5BA8 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
23 address: 0x00007FF6D11B5C46 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
24 address: 0x00007FF6D11A9A97 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
25 address: 0x00007FF6D11BFDE1 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
26 address: 0x00007FF6D1474C32 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
27 address: 0x00007FF6D11ABBCE base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
28 address: 0x00007FF6D140CA62 base: 0x00007FF6D0BB0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
29 address: 0x00007FFF39BD54E0 base: 0x00007FFF39BC0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
30 address: 0x00007FFF3AF8485B base: 0x00007FFF3AF80000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: poiché si è verificato un errore del programma
Message: Impossibile completare il comando "Dimensione immagine" poiché si è verificato un errore del programma.
Stack:
Photoshop Error information
Code: -1
Text: poiché si è verificato un errore del programma
Message: Impossibile completare la richiesta poiché si è verificato un errore del programma.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x00007FF72B2BD472 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7295C9B24 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7295C9149 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF728A928B4 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF728A92341 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF728A923E1 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF728A92361 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF728A9F6AD base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7296107D5 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF729613758 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF72961313A base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7295ED959 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF727045BA8 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF727045C46 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF727039A97 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF72704FDE1 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF727304C32 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF72703BBCE base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF72729CA62 base: 0x00007FF726A40000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF89F8C7034 base: 0x00007FF89F8B0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF89FEA2651 base: 0x00007FF89FE50000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Hello I have a problem with my Photoshop. I can´t open photos anymore. I hope you can help me.
Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x00007FF71BA2D472 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF719D39B24 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF719D39149 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7192028B4 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF719202341 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7192023E1 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF719202361 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF71920F6AD base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF719D807D5 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF719D83758 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF719D8313A base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF719D5D959 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7177B5BA8 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7177B5C46 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7177A9159 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7177BFDE1 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF717A74C32 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7177ABBCE base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF717A0CA62 base: 0x00007FF7171B0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF95A6F7034 base: 0x00007FF95A6E0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF95B942651 base: 0x00007FF95B8F0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.
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Photoshop Error information
Code: -1
Text: poiché si è verificato un errore del programma
Message: Impossibile completare la richiesta poiché si è verificato un errore del programma.
Stack:
Adobe Photoshop 23.2.0 20220210.r.277 189394e
0 address: 0x1076ae2a4 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x00000001076ae2d4 Adobe Photoshop 2022 + 76669652'
1 address: 0x10543c4b4 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010543c4b4 Adobe Photoshop 2022 + 40551604'
2 address: 0x10543c6f4 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010543c6f4 Adobe Photoshop 2022 + 40552180'
3 address: 0x107e0d3f4 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x0000000107e0d3f4 Adobe Photoshop 2022 + 84399092'
4 address: 0x107e0d3d0 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000107e0d3d0 Adobe Photoshop 2022 + 84399056'
5 address: 0x107e0d3c4 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000107e0d3c4 Adobe Photoshop 2022 + 84399044'
6 address: 0x107e0d3b8 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000107e0d3b8 Adobe Photoshop 2022 + 84399032'
7 address: 0x107e0d334 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000107e0d334 Adobe Photoshop 2022 + 84398900'
8 address: 0x105439cf4 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x0000000105439cf4 Adobe Photoshop 2022 + 40541428'
9 address: 0x105437ab0 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x0000000105437ab0 Adobe Photoshop 2022 + 40532656'
10 address: 0x105435514 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x0000000105435514 Adobe Photoshop 2022 + 40523028'
11 address: 0x10541f930 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010541f930 Adobe Photoshop 2022 + 40433968'
12 address: 0x10541fa58 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010541fa58 Adobe Photoshop 2022 + 40434264'
13 address: 0x1053236b8 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x00000001053236b8 Adobe Photoshop 2022 + 39401144'
14 address: 0x1959977a8 base: 0x195508000 module name: 'AppKit' symbol info: '14 AppKit 0x00000001959977a8 -[NSApplication _handleEvent:] + 76'
15 address: 0x195539e74 base: 0x195508000 module name: 'AppKit' symbol info: '15 AppKit 0x0000000195539e74 -[NSApplication run] + 636'
16 address: 0x105324120 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x0000000105324120 Adobe Photoshop 2022 + 39403808'
17 address: 0x105326834 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x0000000105326834 Adobe Photoshop 2022 + 39413812'
18 address: 0x105420290 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x0000000105420290 Adobe Photoshop 2022 + 40436368'
19 address: 0x107d66268 base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000107d66268 Adobe Photoshop 2022 + 83714664'
20 address: 0x102d9567c base: 0x102d90000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000102d9567c Adobe Photoshop 2022 + 22140'
21 address: 0x192c79430 base: 0x192c61000 module name: 'libdyld.dylib' symbol info: '21 libdyld.dylib 0x0000000192c79430 start + 4'
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Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
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Hi there,
I have never had this issue before until now, and now I cannot use Photoshop at all! I've updated, I've reverted back to a few different older versions of Photoshop, etc. Still, I cannot save a Photoshop file without the error message.
Photoshop Error information
Code: -20
Text: because of a program error
Message: Could not save “AM130-17-tomato_-_Half.I03.psd” because of a program error.
Stack:
Adobe Photoshop 23.2.1 20220222.r.303 eedc582
0 address: 0x1135dd8b0 base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x00000001135dd8ec Adobe Photoshop 2022 + 86071532'
1 address: 0x110fd9364 base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x0000000110fd9364 Adobe Photoshop 2022 + 46207844'
2 address: 0x110fd9774 base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000110fd9774 Adobe Photoshop 2022 + 46208884'
3 address: 0x11081e945 base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000011081e945 Adobe Photoshop 2022 + 38103365'
4 address: 0x10ff51383 base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010ff51383 Adobe Photoshop 2022 + 28873603'
5 address: 0x110fd156b base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000110fd156b Adobe Photoshop 2022 + 46175595'
6 address: 0x110fbb778 base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000110fbb778 Adobe Photoshop 2022 + 46086008'
7 address: 0x110fbb884 base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000110fbb884 Adobe Photoshop 2022 + 46086276'
8 address: 0x110eb81d0 base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x0000000110eb81d0 Adobe Photoshop 2022 + 45023696'
9 address: 0x182b53485 base: 0x182ab3000 module name: 'Spaces' symbol info: '9 Spaces 0x0000000182b53485 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
10 address: 0x7fff230a9be1 base: 0x7fff22c0a000 module name: 'AppKit' symbol info: '10 AppKit 0x00007fff230a9be1 -[NSApplication _handleEvent:] + 65'
11 address: 0x7fff22c39c8e base: 0x7fff22c0a000 module name: 'AppKit' symbol info: '11 AppKit 0x00007fff22c39c8e -[NSApplication run] + 623'
12 address: 0x110eb8cd2 base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x0000000110eb8cd2 Adobe Photoshop 2022 + 45026514'
13 address: 0x110ebb4b6 base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000110ebb4b6 Adobe Photoshop 2022 + 45036726'
14 address: 0x110fbc08c base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x0000000110fbc08c Adobe Photoshop 2022 + 46088332'
15 address: 0x113dc3ee9 base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x0000000113dc3ee9 Adobe Photoshop 2022 + 94355177'
16 address: 0x10e3cc402 base: 0x10e3c8000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x000000010e3cc402 Adobe Photoshop 2022 + 17410'
17 address: 0x7fff20365f3d base: 0x7fff20350000 module name: 'libdyld.dylib' symbol info: '17 libdyld.dylib 0x00007fff20365f3d start + 1'
18 address: 0x1 module name: '<unknown module>' symbol info: '18 ??? 0x0000000000000001 0x0 + 1'
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I updated my MacOS to Monterey and that seemed to fix the issue for now 🙂