Program Error Diagnostic Plugin feedback

[Pete.Green]

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

1. Follow the instructions to install the Program Error Diagnostic Plugin
2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

[Pixelabra]

Problem saving or overwriting existing PSD files, which are stored on a Synology NAS.  Local PSDs have no issues with saving.  

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.2.1 20220222.r.303 eedc582
0 address: 0x10ebb58b0 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x000000010ebb58ec Adobe Photoshop 2022 + 86071532'
1 address: 0x10c5b1364 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x000000010c5b1364 Adobe Photoshop 2022 + 46207844'
2 address: 0x10c5b15b1 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x000000010c5b15b1 Adobe Photoshop 2022 + 46208433'
3 address: 0x10f453003 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x000000010f453003 Adobe Photoshop 2022 + 95105027'
4 address: 0x10f452fd9 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x000000010f452fd9 Adobe Photoshop 2022 + 95104985'
5 address: 0x10f452fc9 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x000000010f452fc9 Adobe Photoshop 2022 + 95104969'
6 address: 0x10f452fb9 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x000000010f452fb9 Adobe Photoshop 2022 + 95104953'
7 address: 0x10f452f7d base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x000000010f452f7d Adobe Photoshop 2022 + 95104893'
8 address: 0x10c5ae33b base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x000000010c5ae33b Adobe Photoshop 2022 + 46195515'
9 address: 0x10c5abf85 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010c5abf85 Adobe Photoshop 2022 + 46186373'
10 address: 0x10c5a956b base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010c5a956b Adobe Photoshop 2022 + 46175595'
11 address: 0x10c593778 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x000000010c593778 Adobe Photoshop 2022 + 46086008'
12 address: 0x10c593884 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010c593884 Adobe Photoshop 2022 + 46086276'
13 address: 0x10c4901d0 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x000000010c4901d0 Adobe Photoshop 2022 + 45023696'
14 address: 0x1f5694485 base: 0x1f55f4000 module name: 'Spaces' symbol info: '14 Spaces 0x00000001f5694485 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff23208f71 base: 0x7fff22d6a000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff23208f71 -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22d9906e base: 0x7fff22d6a000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22d9906e -[NSApplication run] + 623'
17 address: 0x10c490cd2 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x000000010c490cd2 Adobe Photoshop 2022 + 45026514'
18 address: 0x10c4934b6 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x000000010c4934b6 Adobe Photoshop 2022 + 45036726'
19 address: 0x10c59408c base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x000000010c59408c Adobe Photoshop 2022 + 46088332'
20 address: 0x10f39bee9 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x000000010f39bee9 Adobe Photoshop 2022 + 94355177'
21 address: 0x1099a4402 base: 0x1099a0000 module name: 'Adobe Photoshop 2022' symbol info: '21 Adobe Photoshop 2022 0x00000001099a4402 Adobe Photoshop 2022 + 17410'
22 address: 0x7fff204c5f3d base: 0x7fff204b0000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff204c5f3d start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'

[M7Photographie]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF68640BF02 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6846FC794 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6846FBDB9 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF683BB5694 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF683BB4F91 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF683BB51C1 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF683BB4FB1 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF683BC2F0D base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF68473CF45 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF68473FEC8 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF68473F8AA base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF684720559 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF682163438 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6821634D6 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6821573A3 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF68216D631 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF682423307 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF6821594CE base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6823BB0C2 base: 0x00007FF681B70000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFF122154E0 base: 0x00007FFF12200000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFF128C485B base: 0x00007FFF128C0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Been having this error since last night..never had before, didnt change anything..anyy idea?

thanks

[SEO HYUN24037988x09o]

Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 요청한 사항을 완료할 수 없습니다.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF73D76BF02 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF73BA5C794 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF73BA5BDB9 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF73AF15694 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF73AF14F91 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF73AF151C1 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF73AF14FB1 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF73AF22F0D base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF73BA9CF45 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF73BA9FEC8 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF73BA9F8AA base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF73BA80559 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7394C3438 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7394C34D6 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7394B6ABF base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7394CD631 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF739783307 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7394B94CE base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF73971B0C2 base: 0x00007FF738ED0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF8F9F354E0 base: 0x00007FF8F9F20000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF8FBA2485B base: 0x00007FF8FBA20000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[grant24046437u2ia]

Hi, not sure if anyone can help. every time i try and type theletter f and then an i in a text box on photoshop 23.3 or the one earlier version i get the "could not complete your request because of a programme error" error message. Every time I try and record the error with the diagnostic plugin it gives me the same error message when i press "simulate error"

any help would be greatly appreciated!!

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[grant24046437u2ia]

not sure if you have to press the simulate error before or after the issue but here is the code when i pressed the button after the error.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x108b3b5e0 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x0000000108b3b61c Adobe Photoshop 2022 + 85890588'
1 address: 0x106594114 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x0000000106594114 Adobe Photoshop 2022 + 46407956'
2 address: 0x106594361 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000106594361 Adobe Photoshop 2022 + 46408545'
3 address: 0x1093d8893 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x00000001093d8893 Adobe Photoshop 2022 + 94922899'
4 address: 0x1093d8869 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x00000001093d8869 Adobe Photoshop 2022 + 94922857'
5 address: 0x1093d8859 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x00000001093d8859 Adobe Photoshop 2022 + 94922841'
6 address: 0x1093d8849 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x00000001093d8849 Adobe Photoshop 2022 + 94922825'
7 address: 0x1093d880d base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x00000001093d880d Adobe Photoshop 2022 + 94922765'
8 address: 0x1065910eb base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x00000001065910eb Adobe Photoshop 2022 + 46395627'
9 address: 0x10658ed35 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '9 Adobe Photoshop 2022 0x000000010658ed35 Adobe Photoshop 2022 + 46386485'
10 address: 0x10658c31b base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '10 Adobe Photoshop 2022 0x000000010658c31b Adobe Photoshop 2022 + 46375707'
11 address: 0x1065764f8 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x00000001065764f8 Adobe Photoshop 2022 + 46286072'
12 address: 0x10657660a base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x000000010657660a Adobe Photoshop 2022 + 46286346'
13 address: 0x106482520 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000106482520 Adobe Photoshop 2022 + 45286688'
14 address: 0x7ff80c8a58db base: 0x7ff80c43f000 module name: 'AppKit' symbol info: '14 AppKit 0x00007ff80c8a58db -[NSApplication _handleEvent:] + 65'
15 address: 0x7ff80c46e2ce base: 0x7ff80c43f000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff80c46e2ce -[NSApplication run] + 623'
16 address: 0x106483022 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '16 Adobe Photoshop 2022 0x0000000106483022 Adobe Photoshop 2022 + 45289506'
17 address: 0x106485816 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '17 Adobe Photoshop 2022 0x0000000106485816 Adobe Photoshop 2022 + 45299734'
18 address: 0x106576e4c base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '18 Adobe Photoshop 2022 0x0000000106576e4c Adobe Photoshop 2022 + 46288460'
19 address: 0x109327f99 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '19 Adobe Photoshop 2022 0x0000000109327f99 Adobe Photoshop 2022 + 94199705'
20 address: 0x103956942 base: 0x103952000 module name: 'Adobe Photoshop 2022' symbol info: '20 Adobe Photoshop 2022 0x0000000103956942 Adobe Photoshop 2022 + 18754'
21 address: 0x11a56f51e module name: '<unknown module>' symbol info: '21 dyld 0x000000011a56f51e start + 462'

[Altug24053823cbwf]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF67F22BF02 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF67D51C794 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF67D51BDB9 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF67C9D5694 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF67C9D4F91 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF67C9D51C1 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF67C9D4FB1 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF67C9E2F0D base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF67D55CF45 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF67D55FEC8 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF67D55F8AA base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF67D540559 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF67AF83438 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF67AF834D6 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF67AF773A3 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF67AF8D631 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF67B243307 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ?do_max_length@?

$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF67AF794CE base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF67B1DB0C2 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF856757034 base: 0x00007FF856740000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF8574A2651 base: 0x00007FF857450000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Altug24053823cbwf]

Hi i get these errors:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF67F22BF02 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF67D51C794 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF67D51BDB9 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF67C9D5694 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF67C9D4F91 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF67C9D51C1 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF67C9D4FB1 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF67C9E2F0D base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF67D55CF45 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF67D55FEC8 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF67D55F8AA base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF67D540559 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF67AF83438 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF67AF834D6 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF67AF773A3 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF67AF8D631 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF67B243307 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF67AF794CE base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF67B1DB0C2 base: 0x00007FF67A990000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF856757034 base: 0x00007FF856740000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF8574A2651 base: 0x00007FF857450000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Please help me fix them

[f-barros]

I'm not able to use the program

Photoshop Error information
Code: -1
Text: devido a erro no programa
Message: Não foi possível completar o seu pedido devido a erro no programa.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF69178BF02 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF68FA7C794 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF68FA7BDB9 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF68EF35694 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF68EF34F91 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF68EF351C1 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF68EF34FB1 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF68EF42F0D base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF68FABCF45 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF68FABFEC8 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF68FABF8AA base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF68FAA0559 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF68D4E3438 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF68D4E34D6 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF68D4D6ABF base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF68D4ED631 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF68D7A3307 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF68D4D94CE base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF68D73B0C2 base: 0x00007FF68CEF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFFCF847034 base: 0x00007FFFCF830000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFFD05E2651 base: 0x00007FFFD0590000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Binxly.24081641jh2s]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[javad24084626l236]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF77FD9BF02 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF77E08C794 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF77E08BDB9 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF77D545694 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF77D544F91 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF77D5451C1 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF77D544FB1 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF77D552F0D base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF77E0CCF45 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF77E0CFEC8 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF77E0CF8AA base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF77E0B0559 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF77BAF3438 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF77BAF34D6 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF77BAE6ABF base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF77BAFD631 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF77BDB3307 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF77BAE94CE base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF77BD4B0C2 base: 0x00007FF77B500000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFD9F857034 base: 0x00007FFD9F840000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFDA0B82651 base: 0x00007FFDA0B30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Beth24086521l67a]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Iris Blur command because of a program error.
Stack:

[Amoakk]

My error occurs when I am trying to print on an Epson Surecolor P800.  It won't let me print anything.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF79D88BF02 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF79BB7C794 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF79BB7BDB9 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF79B035694 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF79B034F91 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF79B0351C1 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF79B034FB1 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF79B042F0D base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF79BBBCF45 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF79BBBFEC8 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF79BBBF8AA base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF79BBA0559 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7995E3438 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7995E34D6 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7995D6ABF base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7995ED631 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7998A3307 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7995D94CE base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF79983B0C2 base: 0x00007FF798FF0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFB576254E0 base: 0x00007FFB57610000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFB589E485B base: 0x00007FFB589E0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[carolineh1843077]

I haven't been able to use the lasso tools in object select for several updates now since the updates that added the auto subject selection (blue highlight over objects).

Here is the progam error dialog I received after following the above directions.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[carolineh1843077]

The blur gallery features cause an error message everytime I try to open them:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Field Blur command because of a program error.
Stack:

[walker and climber]

Sorry you are having this problem. Recently Photoshop seems to be having endless problems, probably due to its upgrade to a different platform. Each new version seems less compatible with our existing systems. In version 23.3 the camera movement deblur feature found in Filters Sharpen has now been discontinued. Try reinstalling Photoshop or an earlier version to see if this solves the problem.

Good luck Justin.
Sent from Mail for Windows

[Ptb33]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Sky command because of a program error.
Stack:

[채원241296381qkm]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.0 20220405.r.394 3413e05
0 address: 0x00007FF76B6FBF02 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7699EC794 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7699EBDB9 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF768EA5694 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF768EA4F91 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF768EA51C1 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF768EA4FB1 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF768EB2F0D base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF769A2CF45 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF769A2FEC8 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF769A2F8AA base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF769A10559 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF767453438 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7674534D6 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF767446ABF base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF76745D631 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF767713307 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7674494CE base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7676AB0C2 base: 0x00007FF766E60000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFA1FB77034 base: 0x00007FFA1FB60000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFA20002651 base: 0x00007FFA1FFB0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[angela92252815]

Hello, photoshop error:

Photoshop Error information
Code: -1
Text: poiché si è verificato un errore del programma
Message: Impossibile completare la richiesta poiché si è verificato un errore del programma.
Stack:
Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
0 address: 0x00007FF67F1AC0C2 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF67D49C8F4 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF67D49BF19 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF67C9559D4 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF67C9552D1 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF67C955501 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF67C9552F1 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF67C96324D base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF67D4DD0A5 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF67D4E0028 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF67D4DFA0A base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF67D4C06B9 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF67AF034F8 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF67AF03596 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF67AEF6B7F base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF67AF0D6F1 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF67B1C33C7 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF67AEF958E base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF67B15B182 base: 0x00007FF67A910000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF8881A7034 base: 0x00007FF888190000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF889102651 base: 0x00007FF8890B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[zoelayka]

Hi there i already followed every step, and when i try to use the diagnostic tool, i get this. I updated everything. Can you help me out

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
0 address: 0x00007FF6380DC0C2 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6363CC8F4 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6363CBF19 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6358859D4 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6358852D1 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF635885501 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6358852F1 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF63589324D base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF63640D0A5 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF636410028 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF63640FA0A base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6363F06B9 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF633E334F8 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF633E33596 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF633E26B7F base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF633E3D6F1 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6340F33C7 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF633E2958E base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF63408B182 base: 0x00007FF633840000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFF09FB54E0 base: 0x00007FFF09FA0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFF0B40485B base: 0x00007FFF0B400000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[marco24140510xevs]

Ogni qualvolta provo ad utilizzare uno dei filtri in galleria sfocatura (escluso sfocatura rotazione) mi compare la finestra di dialogo "errore di programma". 
Questo il messaggio diagnostico.
Photoshop Error information
Code: -1
Text: poiché si è verificato un errore del programma
Message: Impossibile completare la richiesta poiché si è verificato un errore del programma.
Stack:
Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
0 address: 0x00007FF7B9AEC0C2 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7B7DDC8F4 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7B7DDBF19 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7B72959D4 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7B72952D1 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7B7295501 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7B72952F1 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7B72A324D base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7B7E1D0A5 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7B7E20028 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7B7E1FA0A base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7B7E006B9 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7B58434F8 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7B5843596 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7B5836B7F base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7B584D6F1 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF7B5B033C7 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF7B583958E base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF7B5A9B182 base: 0x00007FF7B5250000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFC4E847034 base: 0x00007FFC4E830000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFC4EBA2651 base: 0x00007FFC4EB50000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[christianherzog]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
0 address: 0x00007FF67C08C0C2 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF67A37C8F4 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF67A37BF19 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6798359D4 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6798352D1 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF679835501 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6798352F1 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF67984324D base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF67A3BD0A5 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF67A3C0028 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF67A3BFA0A base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF67A3A06B9 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF677DE34F8 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF677DE3596 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF677DD6B7F base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF677DED6F1 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6780A33C7 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF677DD958E base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF67803B182 base: 0x00007FF6777F0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFDD62F7034 base: 0x00007FFDD62E0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFDD6C42651 base: 0x00007FFDD6BF0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Devansh241547971knn]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
0 address: 0x00007FF61E21C0C2 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF61C50C8F4 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF61C50BF19 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF61B9C59D4 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF61B9C52D1 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF61B9C5501 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF61B9C52F1 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF61B9D324D base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF61C54D0A5 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF61C550028 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF61C54FA0A base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF61C5306B9 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF619F734F8 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF619F73596 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF619F66B7F base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF619F7D6F1 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF61A2333C7 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF619F6958E base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF61A1CB182 base: 0x00007FF619980000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FFF607054E0 base: 0x00007FFF606F0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FFF61AE485B base: 0x00007FFF61AE0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[avagdu]

Hello -

I am attempting to use the Object Selection Tool to select part of an image, so that I can add transparencies to the background. When I do, I receive a program error, with the following stacktrace:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
0 address: 0x00007FF64C77C0C2 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF64AA6C8F4 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF64AA6BF19 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF64AA6DD9A base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6494D171E base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF64AA6DDF9 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF64AA6CB60 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6489173E4 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
8 address: 0x00007FF649B2ADFB base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF64A21E8E6 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF64A2205DF base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF64A220842 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF649B24E73 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
13 address: 0x00007FF64A74F087 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
14 address: 0x00007FF6496C3374 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
15 address: 0x00007FF64878EC4F base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6487909E7 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF64878D54A base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FF64878E3A2 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF64AAAFA0A base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
20 address: 0x00007FF64AA906B9 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
21 address: 0x00007FF649B22769 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
22 address: 0x00007FF6487DA778 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
23 address: 0x00007FF648AA58C2 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
24 address: 0x00007FF64AAB9C69 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
25 address: 0x00007FF64AAB9BB8 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
26 address: 0x00007FF64AAB9BB8 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
27 address: 0x00007FF64AAB9BB8 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
28 address: 0x00007FF64AAB9BB8 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
29 address: 0x00007FF64AAB9BB8 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
30 address: 0x00007FF64AAB9BB8 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
31 address: 0x00007FF64AAB9BB8 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
32 address: 0x00007FF6499E5531 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
33 address: 0x00007FF6495850AD base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
34 address: 0x00007FF6484D9AAD base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
35 address: 0x00007FF64876DC3C base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
36 address: 0x00007FF6484D061D base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
37 address: 0x00007FF6484D17C9 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
38 address: 0x00007FF6484CC239 base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
39 address: 0x00007FF648505EDD base: 0x00007FF647EE0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.

I have followed this same process many times before without error, so I'm not certain what is going on this time. The image opens without issues; it's only when I attempt to select the object in the image that the Program Error appears.

[Bryan241612583e8q]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[Sellychan]

Photoshop Error information
Code: -1
Text: poiché si è verificato un errore del programma
Message: Impossibile completare la richiesta poiché si è verificato un errore del programma.
Stack:
Adobe Photoshop 23.3.1 20220419.r.426 4d24a4c
0 address: 0x00007FF7622BC0C2 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7605AC8F4 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7605ABF19 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF75FA659D4 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF75FA652D1 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF75FA65501 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF75FA652F1 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF75FA7324D base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7605ED0A5 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7605F0028 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7605EFA0A base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7605D06B9 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF75E0134F8 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF75E013596 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF75E006B7F base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF75E01D6F1 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF75E2D33C7 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
17 address: 0x00007FF75E00958E base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF75E26B182 base: 0x00007FF75DA20000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF904C554E0 base: 0x00007FF904C40000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
20 address: 0x00007FF906DA485B base: 0x00007FF906DA0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.