Program Error Diagnostic Plugin feedback

[Pete.Green]

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

1. Follow the instructions to install the Program Error Diagnostic Plugin
2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

[kiaraeliasphotography]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x10b212700 base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '0 Adobe Photoshop 2023 0x000000010b212739 Adobe Photoshop 2023 + 95737657'
1 address: 0x1089017d0 base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '1 Adobe Photoshop 2023 0x00000001089017d0 Adobe Photoshop 2023 + 52676560'
2 address: 0x108901a11 base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '2 Adobe Photoshop 2023 0x0000000108901a11 Adobe Photoshop 2023 + 52677137'
3 address: 0x10bb69f93 base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '3 Adobe Photoshop 2023 0x000000010bb69f93 Adobe Photoshop 2023 + 105533331'
4 address: 0x10bb69f69 base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '4 Adobe Photoshop 2023 0x000000010bb69f69 Adobe Photoshop 2023 + 105533289'
5 address: 0x10bb69f59 base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '5 Adobe Photoshop 2023 0x000000010bb69f59 Adobe Photoshop 2023 + 105533273'
6 address: 0x10bb69f49 base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '6 Adobe Photoshop 2023 0x000000010bb69f49 Adobe Photoshop 2023 + 105533257'
7 address: 0x10bb69f0d base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '7 Adobe Photoshop 2023 0x000000010bb69f0d Adobe Photoshop 2023 + 105533197'
8 address: 0x1088fe27b base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '8 Adobe Photoshop 2023 0x00000001088fe27b Adobe Photoshop 2023 + 52662907'
9 address: 0x1088fbf45 base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '9 Adobe Photoshop 2023 0x00000001088fbf45 Adobe Photoshop 2023 + 52653893'
10 address: 0x1088f9624 base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '10 Adobe Photoshop 2023 0x00000001088f9624 Adobe Photoshop 2023 + 52643364'
11 address: 0x1088e05de base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '11 Adobe Photoshop 2023 0x00000001088e05de Adobe Photoshop 2023 + 52540894'
12 address: 0x1088e071a base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '12 Adobe Photoshop 2023 0x00000001088e071a Adobe Photoshop 2023 + 52541210'
13 address: 0x1087e5ee7 base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '13 Adobe Photoshop 2023 0x00000001087e5ee7 Adobe Photoshop 2023 + 51515111'
14 address: 0x7ff81bdc318b base: 0x7ff81b95c000 module name: 'AppKit' symbol info: '14 AppKit 0x00007ff81bdc318b -[NSApplication _handleEvent:] + 65'
15 address: 0x7ff81b98bd3e base: 0x7ff81b95c000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff81b98bd3e -[NSApplication run] + 623'
16 address: 0x1087e69a2 base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '16 Adobe Photoshop 2023 0x00000001087e69a2 Adobe Photoshop 2023 + 51517858'
17 address: 0x1087e90e1 base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '17 Adobe Photoshop 2023 0x00000001087e90e1 Adobe Photoshop 2023 + 51527905'
18 address: 0x1088e0f6c base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '18 Adobe Photoshop 2023 0x00000001088e0f6c Adobe Photoshop 2023 + 52543340'
19 address: 0x10bab7b5a base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '19 Adobe Photoshop 2023 0x000000010bab7b5a Adobe Photoshop 2023 + 104803162'
20 address: 0x1056c991d base: 0x1056c5000 module name: 'Adobe Photoshop 2023' symbol info: '20 Adobe Photoshop 2023 0x00000001056c991d Adobe Photoshop 2023 + 18717'
21 address: 0x11392f52e module name: '<unknown module>' symbol info: '21 dyld 0x000000011392f52e start + 462'

[default4ta1njwf676l]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x00007FF78A0A1432 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF78806437C base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7880638D9 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7874C35E4 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7874C34A9 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7874C32A9 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF7874D2BCD base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF7880A5FE5 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF7880A8E77 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7880A88CA base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF788088196 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF78590AC08 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF78590AC9D base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7858FDA6F base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF785915281 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF785C0F896 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7859003C6 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF785B84762 base: 0x00007FF785140000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFD465526BD base: 0x00007FFD46540000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFD470EDFB8 base: 0x00007FFD47090000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[lfoot22]

Hi all,

I am unable to open a simple JPG file. Recently got a new computer Dell Precision T7600

Intel(R) Xeon(R) CPU E5-2670 0 @ 2.60GHz 2.60 GHz (2 processors)

256 GB ram

Asus geforce rtx 3060

Windows 10 Pro - 22H2

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x00007FF6116A1432 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF60F66437C base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF60F6638D9 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF60EAC35E4 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF60EAC34A9 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF60EAC32A9 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF60EAD2BCD base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF60F6A5FE5 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF60F6A8E77 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF60F6A88CA base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF60F688196 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF60CF0AC08 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF60CF0AC9D base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF60CEFDA6F base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF60CF15281 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF60D20F896 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF60CF003C6 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF60D184762 base: 0x00007FF60C740000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFD996E7614 base: 0x00007FFD996D0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFD9AE426A1 base: 0x00007FFD9ADF0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[JamesMork]

Hi, I'm wondering if you have a copy of the a JPEG file we could use to try and reproduce the problem. Are you opening the file via the File - Open menu or some other means?  Thanks!

[JamesMork2]

Hi, I'm wondering if you have a copy of the a JPEG file we could use to try and reproduce the problem. Are you opening the file via the File - Open menu or some other means?  Thanks!

[andream9768187]

Hi

I have attached a jpeg image.  Ref opening the file I go to File - Open and then selecting the image 

Thanks

[JamesMork2]

Thanks! Was this file stored on your computer or in Cloud?  If Cloud, can you successfully open it locally or does it fail both ways?  

[Craig Curtis]

trying to merge layers

__

Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete the command because of a program error.

Stack:

Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a

0 address: 0x10de52700 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '0   Adobe Photoshop 2023                0x000000010de52739 Adobe Photoshop 2023 + 95737657'

1 address: 0x10b5417d0 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '1   Adobe Photoshop 2023                0x000000010b5417d0 Adobe Photoshop 2023 + 52676560'

2 address: 0x10b541a11 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '2   Adobe Photoshop 2023                0x000000010b541a11 Adobe Photoshop 2023 + 52677137'

3 address: 0x10b53fc0b base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '3   Adobe Photoshop 2023                0x000000010b53fc0b Adobe Photoshop 2023 + 52669451'

4 address: 0x10b53fb6e base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '4   Adobe Photoshop 2023                0x000000010b53fb6e Adobe Photoshop 2023 + 52669294'

5 address: 0x10b542909 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '5   Adobe Photoshop 2023                0x000000010b542909 Adobe Photoshop 2023 + 52680969'

6 address: 0x10b54294c base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '6   Adobe Photoshop 2023                0x000000010b54294c Adobe Photoshop 2023 + 52681036'

7 address: 0x108bc9c82 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '7   Adobe Photoshop 2023                0x0000000108bc9c82 Adobe Photoshop 2023 + 9194626'

8 address: 0x108dc95c6 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '8   Adobe Photoshop 2023                0x0000000108dc95c6 Adobe Photoshop 2023 + 11290054'

9 address: 0x108daf7c7 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '9   Adobe Photoshop 2023                0x0000000108daf7c7 Adobe Photoshop 2023 + 11184071'

10 address: 0x1090e4519 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '10  Adobe Photoshop 2023                0x00000001090e4519 Adobe Photoshop 2023 + 14546201'

11 address: 0x1090e4c98 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '11  Adobe Photoshop 2023                0x00000001090e4c98 Adobe Photoshop 2023 + 14548120'

12 address: 0x10a4c1da0 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '12  Adobe Photoshop 2023                0x000000010a4c1da0 Adobe Photoshop 2023 + 35376544'

13 address: 0x10b483c48 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '13  Adobe Photoshop 2023                0x000000010b483c48 Adobe Photoshop 2023 + 51899464'

14 address: 0x10b482f39 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '14  Adobe Photoshop 2023                0x000000010b482f39 Adobe Photoshop 2023 + 51896121'

15 address: 0x10906a522 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '15  Adobe Photoshop 2023                0x000000010906a522 Adobe Photoshop 2023 + 14046498'

16 address: 0x10b482f9f base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '16  Adobe Photoshop 2023                0x000000010b482f9f Adobe Photoshop 2023 + 51896223'

17 address: 0x10b482f9f base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '17  Adobe Photoshop 2023                0x000000010b482f9f Adobe Photoshop 2023 + 51896223'

18 address: 0x10b482f9f base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '18  Adobe Photoshop 2023                0x000000010b482f9f Adobe Photoshop 2023 + 51896223'

19 address: 0x10b482f9f base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '19  Adobe Photoshop 2023                0x000000010b482f9f Adobe Photoshop 2023 + 51896223'

20 address: 0x10b482f9f base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '20  Adobe Photoshop 2023                0x000000010b482f9f Adobe Photoshop 2023 + 51896223'

21 address: 0x109edac25 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '21  Adobe Photoshop 2023                0x0000000109edac25 Adobe Photoshop 2023 + 29187109'

22 address: 0x10b482f9f base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '22  Adobe Photoshop 2023                0x000000010b482f9f Adobe Photoshop 2023 + 51896223'

23 address: 0x10b482f9f base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '23  Adobe Photoshop 2023                0x000000010b482f9f Adobe Photoshop 2023 + 51896223'

24 address: 0x10b482f9f base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '24  Adobe Photoshop 2023                0x000000010b482f9f Adobe Photoshop 2023 + 51896223'

25 address: 0x10ab44d16 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '25  Adobe Photoshop 2023                0x000000010ab44d16 Adobe Photoshop 2023 + 42204438'

26 address: 0x10b482f9f base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '26  Adobe Photoshop 2023                0x000000010b482f9f Adobe Photoshop 2023 + 51896223'

27 address: 0x10b23844d base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '27  Adobe Photoshop 2023                0x000000010b23844d Adobe Photoshop 2023 + 49493069'

28 address: 0x10b48102d base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '28  Adobe Photoshop 2023                0x000000010b48102d Adobe Photoshop 2023 + 51888173'

29 address: 0x10b4704ea base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '29  Adobe Photoshop 2023                0x000000010b4704ea Adobe Photoshop 2023 + 51819754'

30 address: 0x10b539624 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '30  Adobe Photoshop 2023                0x000000010b539624 Adobe Photoshop 2023 + 52643364'

31 address: 0x10b2392cf base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '31  Adobe Photoshop 2023                0x000000010b2392cf Adobe Photoshop 2023 + 49496783'

32 address: 0x10b1399ed base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '32  Adobe Photoshop 2023                0x000000010b1399ed Adobe Photoshop 2023 + 48450029'

33 address: 0x10b138186 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '33  Adobe Photoshop 2023                0x000000010b138186 Adobe Photoshop 2023 + 48443782'

34 address: 0x10e3ff318 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '34  Adobe Photoshop 2023                0x000000010e3ff318 Adobe Photoshop 2023 + 101688088'

35 address: 0x10b48102d base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '35  Adobe Photoshop 2023                0x000000010b48102d Adobe Photoshop 2023 + 51888173'

36 address: 0x10b4704ea base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '36  Adobe Photoshop 2023                0x000000010b4704ea Adobe Photoshop 2023 + 51819754'

37 address: 0x10b539624 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '37  Adobe Photoshop 2023                0x000000010b539624 Adobe Photoshop 2023 + 52643364'

38 address: 0x10b5205de base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '38  Adobe Photoshop 2023                0x000000010b5205de Adobe Photoshop 2023 + 52540894'

39 address: 0x10b52071a base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '39  Adobe Photoshop 2023                0x000000010b52071a Adobe Photoshop 2023 + 52541210'

40 address: 0x10b425ee7 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '40  Adobe Photoshop 2023                0x000000010b425ee7 Adobe Photoshop 2023 + 51515111'

41 address: 0x10b53c6fa base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '41  Adobe Photoshop 2023                0x000000010b53c6fa Adobe Photoshop 2023 + 52655866'

42 address: 0x10b539624 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '42  Adobe Photoshop 2023                0x000000010b539624 Adobe Photoshop 2023 + 52643364'

43 address: 0x10b5205de base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '43  Adobe Photoshop 2023                0x000000010b5205de Adobe Photoshop 2023 + 52540894'

44 address: 0x10b52071a base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '44  Adobe Photoshop 2023                0x000000010b52071a Adobe Photoshop 2023 + 52541210'

45 address: 0x10b55062f base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '45  Adobe Photoshop 2023                0x000000010b55062f Adobe Photoshop 2023 + 52737583'

46 address: 0x1096c7cfc base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '46  Adobe Photoshop 2023                0x00000001096c7cfc Adobe Photoshop 2023 + 20720892'

47 address: 0x1096d997b base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '47  Adobe Photoshop 2023                0x00000001096d997b Adobe Photoshop 2023 + 20793723'

48 address: 0x1096db871 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '48  Adobe Photoshop 2023                0x00000001096db871 Adobe Photoshop 2023 + 20801649'

49 address: 0x10b557e99 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '49  Adobe Photoshop 2023                0x000000010b557e99 Adobe Photoshop 2023 + 52768409'

50 address: 0x10b557d51 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '50  Adobe Photoshop 2023                0x000000010b557d51 Adobe Photoshop 2023 + 52768081'

51 address: 0x10b557d51 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '51  Adobe Photoshop 2023                0x000000010b557d51 Adobe Photoshop 2023 + 52768081'

52 address: 0x10b557d51 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '52  Adobe Photoshop 2023                0x000000010b557d51 Adobe Photoshop 2023 + 52768081'

53 address: 0x10b557d51 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '53  Adobe Photoshop 2023                0x000000010b557d51 Adobe Photoshop 2023 + 52768081'

54 address: 0x10b557d51 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '54  Adobe Photoshop 2023                0x000000010b557d51 Adobe Photoshop 2023 + 52768081'

55 address: 0x10b557d51 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '55  Adobe Photoshop 2023                0x000000010b557d51 Adobe Photoshop 2023 + 52768081'

56 address: 0x10b557d51 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '56  Adobe Photoshop 2023                0x000000010b557d51 Adobe Photoshop 2023 + 52768081'

57 address: 0x10b564e7f base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '57  Adobe Photoshop 2023                0x000000010b564e7f Adobe Photoshop 2023 + 52821631'

58 address: 0x10e707388 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '58  Adobe Photoshop 2023                0x000000010e707388 Adobe Photoshop 2023 + 104866696'

59 address: 0x10b51eccd base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '59  Adobe Photoshop 2023                0x000000010b51eccd Adobe Photoshop 2023 + 52534477'

60 address: 0x10a62facb base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '60  Adobe Photoshop 2023                0x000000010a62facb Adobe Photoshop 2023 + 36874955'

61 address: 0x10b51cb1b base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '61  Adobe Photoshop 2023                0x000000010b51cb1b Adobe Photoshop 2023 + 52525851'

62 address: 0x10b412e36 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '62  Adobe Photoshop 2023                0x000000010b412e36 Adobe Photoshop 2023 + 51437110'

63 address: 0x10b413b46 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '63  Adobe Photoshop 2023                0x000000010b413b46 Adobe Photoshop 2023 + 51440454'

64 address: 0x7ff81ae0fbc1 base: 0x7ff81abd3000 module name: 'AppKit' symbol info: '64  AppKit                              0x00007ff81ae0fbc1 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4859'

65 address: 0x7ff81ad83d7e base: 0x7ff81abd3000 module name: 'AppKit' symbol info: '65  AppKit                              0x00007ff81ad83d7e -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2582'

66 address: 0x7ff81ad8314e base: 0x7ff81abd3000 module name: 'AppKit' symbol info: '66  AppKit                              0x00007ff81ad8314e -[NSWindow(NSEventRouting) sendEvent:] + 352'

67 address: 0x116d0566d base: 0x116c85000 module name: 'AdobeOwl' symbol info: '67  AdobeOwl                            0x0000000116d0566d AdobeOwl + 525933'

68 address: 0x7ff81ad81524 base: 0x7ff81abd3000 module name: 'AppKit' symbol info: '68  AppKit                              0x00007ff81ad81524 -[NSApplication(NSEvent) sendEvent:] + 352'

69 address: 0x10b4250d6 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '69  Adobe Photoshop 2023                0x000000010b4250d6 Adobe Photoshop 2023 + 51511510'

70 address: 0x10b425e66 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '70  Adobe Photoshop 2023                0x000000010b425e66 Adobe Photoshop 2023 + 51514982'

71 address: 0x7ff81b03a18b base: 0x7ff81abd3000 module name: 'AppKit' symbol info: '71  AppKit                              0x00007ff81b03a18b -[NSApplication _handleEvent:] + 65'

72 address: 0x7ff81ac02d3e base: 0x7ff81abd3000 module name: 'AppKit' symbol info: '72  AppKit                              0x00007ff81ac02d3e -[NSApplication run] + 623'

73 address: 0x10b4269a2 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '73  Adobe Photoshop 2023                0x000000010b4269a2 Adobe Photoshop 2023 + 51517858'

74 address: 0x10b4290e1 base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '74  Adobe Photoshop 2023                0x000000010b4290e1 Adobe Photoshop 2023 + 51527905'

75 address: 0x10b520f6c base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '75  Adobe Photoshop 2023                0x000000010b520f6c Adobe Photoshop 2023 + 52543340'

76 address: 0x10e6f7b5a base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '76  Adobe Photoshop 2023                0x000000010e6f7b5a Adobe Photoshop 2023 + 104803162'

77 address: 0x10830991d base: 0x108305000 module name: 'Adobe Photoshop 2023' symbol info: '77  Adobe Photoshop 2023                0x000000010830991d Adobe Photoshop 2023 + 18717'

78 address: 0x11ed0452e module name: '<unknown module>' symbol info: '78  dyld                                0x000000011ed0452e start + 462'

[LONNY22536665f5bg]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x00007FF621291432 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF61F25437C base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF61F2538D9 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF61E6B35E4 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF61E6B34A9 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF61E6B32A9 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF61E6C2BCD base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF61F295FE5 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF61F298E77 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF61F2988CA base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF61F278196 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF61CAFAC08 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF61CAFAC9D base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF61CAEDA6F base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF61CB05281 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF61CDFF896 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF61CAF03C6 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF61CD74762 base: 0x00007FF61C330000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFE70E27614 base: 0x00007FFE70E10000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFE70F626A1 base: 0x00007FFE70F10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[João Bertoldi]

My Photoshop crashed and now im traying to open the psd file that i worked 4 hours in but i keep getting a error message

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not open “Paginaformação.psd” because of a program error.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x00007FF6F0421432 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6EE3E437C base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6EE3E38D9 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6EE3E57F5 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF6ECD7455E base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6EE3E5889 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6EE3E4600 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF6ED3CDA3D base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF6ED3D05DC base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6EDA128BB base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6ED059F17 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6ED059D13 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF6ED059784 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
13 address: 0x00007FF6EC4299C1 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6EC0F6BAE base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
15 address: 0x00007FF6EBCAB9BE base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6EC718F3E base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
17 address: 0x00007FF6EE4A10A0 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
18 address: 0x00007FF6EE406BCA base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
19 address: 0x00007FF6EE40271C base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
20 address: 0x00007FF6EE44D838 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
21 address: 0x00007FF6EE44CFF5 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
22 address: 0x00007FF6EE4288CA base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
23 address: 0x00007FF6EE408196 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
24 address: 0x00007FF6EBC8AC08 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
25 address: 0x00007FF6EBC8AC9D base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
26 address: 0x00007FF6EBC7E356 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
27 address: 0x00007FF6EBC95281 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
28 address: 0x00007FF6EBF8F896 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
29 address: 0x00007FF6EBC803C6 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
30 address: 0x00007FF6EBF04762 base: 0x00007FF6EB4C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
31 address: 0x00007FFF0E7726BD base: 0x00007FFF0E760000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
32 address: 0x00007FFF107CDFB8 base: 0x00007FFF10770000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[mohitg64731664]

Hi,

Could you please check how much free space is left on the internal drive after working on a PSD file for 4 hours in a row? Try and move the unwanted files to external drive and have at least 20GB free space or more on the internal drive depending on the size of file you are working on.

Thanks,

Mohit

[Tom27675292lzxx]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x00007FF63B611432 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6395D437C base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6395D38D9 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF638A335E4 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF638A334A9 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF638A332A9 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF638A42BCD base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF639615FE5 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF639618E77 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6396188CA base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6395F8196 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF636E7AC08 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF636E7AC9D base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF636E6DA6F base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF636E85281 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF63717F896 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF636E703C6 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6370F4762 base: 0x00007FF6366B0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFE231B7614 base: 0x00007FFE231A0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFE239C26A1 base: 0x00007FFE23970000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[chhavi.jain]

Hi, Thank you for sharing this.

Would you please share the system info (from Help > System Info), as well as the steps you followed in the application that led to this error? These details will be incredibly helpful in our investigations. Thanks!

[christianc60249920]

Hi,

Thank you for your help. Any further info you can provide would be
appreciated.

What led to the error was running an Action that was meant to mask the
subject in a folder full of photos and then save the images, but the
program balked at opening the images in the first place. I have run the
same process on other machines, but this one does not seem to allow it.

Here is the system info for the computer:

OS Name Microsoft Windows 10 Pro
Version 10.0.19044 Build 19044
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ARTHWK228078
System Manufacturer Dell Inc.
System Model Precision Tower 7910
System Type x64-based PC
System SKU 0619
Processor Intel(R) Xeon(R) CPU E5-2620 v3 @ 2.40GHz, 2401 Mhz, 6 Core(s),
12 Logical Processor(s)
Processor Intel(R) Xeon(R) CPU E5-2620 v3 @ 2.40GHz, 2401 Mhz, 6 Core(s),
12 Logical Processor(s)
BIOS Version/Date Dell Inc. A34, 10/19/2020
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 02TPVG
BaseBoard Version A02
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.2251"
User Name AD\ccloke
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 256 GB
Total Physical Memory 256 GB
Available Physical Memory 248 GB
Total Virtual Memory 257 GB
Available Virtual Memory 248 GB
Page File Space 832 MB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption:
TPM is not usable, PCR7 binding is not supported, Hardware Security Test
Interface failed and device is not Modern Standby, Un-allowed DMA capable
bus/device(s) detected, Disabled by policy, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Thanks again,
Chris Cloke

[Ben24583423ise2]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x10df63700 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '0 Adobe Photoshop 2023 0x000000010df63739 Adobe Photoshop 2023 + 95737657'
1 address: 0x10b6527d0 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '1 Adobe Photoshop 2023 0x000000010b6527d0 Adobe Photoshop 2023 + 52676560'
2 address: 0x10b652a11 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '2 Adobe Photoshop 2023 0x000000010b652a11 Adobe Photoshop 2023 + 52677137'
3 address: 0x10b650c0b base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '3 Adobe Photoshop 2023 0x000000010b650c0b Adobe Photoshop 2023 + 52669451'
4 address: 0x10b650b6e base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '4 Adobe Photoshop 2023 0x000000010b650b6e Adobe Photoshop 2023 + 52669294'
5 address: 0x10b653909 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '5 Adobe Photoshop 2023 0x000000010b653909 Adobe Photoshop 2023 + 52680969'
6 address: 0x10b65394c base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '6 Adobe Photoshop 2023 0x000000010b65394c Adobe Photoshop 2023 + 52681036'
7 address: 0x108cdac82 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '7 Adobe Photoshop 2023 0x0000000108cdac82 Adobe Photoshop 2023 + 9194626'
8 address: 0x108ed6cb3 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '8 Adobe Photoshop 2023 0x0000000108ed6cb3 Adobe Photoshop 2023 + 11275443'
9 address: 0x108ec0548 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '9 Adobe Photoshop 2023 0x0000000108ec0548 Adobe Photoshop 2023 + 11183432'
10 address: 0x109f5dd90 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '10 Adobe Photoshop 2023 0x0000000109f5dd90 Adobe Photoshop 2023 + 28605840'
11 address: 0x109f5dabf base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '11 Adobe Photoshop 2023 0x0000000109f5dabf Adobe Photoshop 2023 + 28605119'
12 address: 0x108ee0984 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '12 Adobe Photoshop 2023 0x0000000108ee0984 Adobe Photoshop 2023 + 11315588'
13 address: 0x108ee0fbe base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '13 Adobe Photoshop 2023 0x0000000108ee0fbe Adobe Photoshop 2023 + 11317182'
14 address: 0x109e0e050 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '14 Adobe Photoshop 2023 0x0000000109e0e050 Adobe Photoshop 2023 + 27230288'
15 address: 0x109e0d551 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '15 Adobe Photoshop 2023 0x0000000109e0d551 Adobe Photoshop 2023 + 27227473'
16 address: 0x109e0d12a base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '16 Adobe Photoshop 2023 0x0000000109e0d12a Adobe Photoshop 2023 + 27226410'
17 address: 0x10999a84a base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '17 Adobe Photoshop 2023 0x000000010999a84a Adobe Photoshop 2023 + 22562890'
18 address: 0x1099978d9 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '18 Adobe Photoshop 2023 0x00000001099978d9 Adobe Photoshop 2023 + 22550745'
19 address: 0x109994024 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '19 Adobe Photoshop 2023 0x0000000109994024 Adobe Photoshop 2023 + 22536228'
20 address: 0x108ee0ed8 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '20 Adobe Photoshop 2023 0x0000000108ee0ed8 Adobe Photoshop 2023 + 11316952'
21 address: 0x109e0e050 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '21 Adobe Photoshop 2023 0x0000000109e0e050 Adobe Photoshop 2023 + 27230288'
22 address: 0x109e0d551 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '22 Adobe Photoshop 2023 0x0000000109e0d551 Adobe Photoshop 2023 + 27227473'
23 address: 0x109e0d12a base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '23 Adobe Photoshop 2023 0x0000000109e0d12a Adobe Photoshop 2023 + 27226410'
24 address: 0x109e0cc7a base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '24 Adobe Photoshop 2023 0x0000000109e0cc7a Adobe Photoshop 2023 + 27225210'
25 address: 0x10e52db7d base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '25 Adobe Photoshop 2023 0x000000010e52db7d Adobe Photoshop 2023 + 101809021'
26 address: 0x10ad629b9 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '26 Adobe Photoshop 2023 0x000000010ad629b9 Adobe Photoshop 2023 + 43305401'
27 address: 0x10ad97bc3 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '27 Adobe Photoshop 2023 0x000000010ad97bc3 Adobe Photoshop 2023 + 43523011'
28 address: 0x10ad956b1 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '28 Adobe Photoshop 2023 0x000000010ad956b1 Adobe Photoshop 2023 + 43513521'
29 address: 0x10ad9892d base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '29 Adobe Photoshop 2023 0x000000010ad9892d Adobe Photoshop 2023 + 43526445'
30 address: 0x10b594549 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '30 Adobe Photoshop 2023 0x000000010b594549 Adobe Photoshop 2023 + 51897673'
31 address: 0x10b59459c base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '31 Adobe Photoshop 2023 0x000000010b59459c Adobe Photoshop 2023 + 51897756'
32 address: 0x10b59459c base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '32 Adobe Photoshop 2023 0x000000010b59459c Adobe Photoshop 2023 + 51897756'
33 address: 0x10b59459c base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '33 Adobe Photoshop 2023 0x000000010b59459c Adobe Photoshop 2023 + 51897756'
34 address: 0x10b59459c base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '34 Adobe Photoshop 2023 0x000000010b59459c Adobe Photoshop 2023 + 51897756'
35 address: 0x10b59459c base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '35 Adobe Photoshop 2023 0x000000010b59459c Adobe Photoshop 2023 + 51897756'
36 address: 0x10b59459c base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '36 Adobe Photoshop 2023 0x000000010b59459c Adobe Photoshop 2023 + 51897756'
37 address: 0x10b59459c base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '37 Adobe Photoshop 2023 0x000000010b59459c Adobe Photoshop 2023 + 51897756'
38 address: 0x10b59459c base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '38 Adobe Photoshop 2023 0x000000010b59459c Adobe Photoshop 2023 + 51897756'
39 address: 0x10ac573e3 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '39 Adobe Photoshop 2023 0x000000010ac573e3 Adobe Photoshop 2023 + 42210275'
40 address: 0x10b59459c base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '40 Adobe Photoshop 2023 0x000000010b59459c Adobe Photoshop 2023 + 51897756'
41 address: 0x10a73f8c6 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '41 Adobe Photoshop 2023 0x000000010a73f8c6 Adobe Photoshop 2023 + 36870342'
42 address: 0x10b62db48 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '42 Adobe Photoshop 2023 0x000000010b62db48 Adobe Photoshop 2023 + 52525896'
43 address: 0x10b52406b base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '43 Adobe Photoshop 2023 0x000000010b52406b Adobe Photoshop 2023 + 51437675'
44 address: 0x10b5252b8 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '44 Adobe Photoshop 2023 0x000000010b5252b8 Adobe Photoshop 2023 + 51442360'
45 address: 0x7ff80c597f56 base: 0x7ff80c3e6000 module name: 'AppKit' symbol info: '45 AppKit 0x00007ff80c597f56 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 7150'
46 address: 0x7ff80c59614e base: 0x7ff80c3e6000 module name: 'AppKit' symbol info: '46 AppKit 0x00007ff80c59614e -[NSWindow(NSEventRouting) sendEvent:] + 352'
47 address: 0x117fd966d base: 0x117f59000 module name: 'AdobeOwl' symbol info: '47 AdobeOwl 0x0000000117fd966d AdobeOwl + 525933'
48 address: 0x7ff80c594f78 base: 0x7ff80c3e6000 module name: 'AppKit' symbol info: '48 AppKit 0x00007ff80c594f78 -[NSApplication(NSEvent) sendEvent:] + 2996'
49 address: 0x10b5360d6 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '49 Adobe Photoshop 2023 0x000000010b5360d6 Adobe Photoshop 2023 + 51511510'
50 address: 0x10b536e66 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '50 Adobe Photoshop 2023 0x000000010b536e66 Adobe Photoshop 2023 + 51514982'
51 address: 0x7ff80c84d18b base: 0x7ff80c3e6000 module name: 'AppKit' symbol info: '51 AppKit 0x00007ff80c84d18b -[NSApplication _handleEvent:] + 65'
52 address: 0x7ff80c415d3e base: 0x7ff80c3e6000 module name: 'AppKit' symbol info: '52 AppKit 0x00007ff80c415d3e -[NSApplication run] + 623'
53 address: 0x10b5379a2 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '53 Adobe Photoshop 2023 0x000000010b5379a2 Adobe Photoshop 2023 + 51517858'
54 address: 0x10b53a0e1 base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '54 Adobe Photoshop 2023 0x000000010b53a0e1 Adobe Photoshop 2023 + 51527905'
55 address: 0x10b631f6c base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '55 Adobe Photoshop 2023 0x000000010b631f6c Adobe Photoshop 2023 + 52543340'
56 address: 0x10e808b5a base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '56 Adobe Photoshop 2023 0x000000010e808b5a Adobe Photoshop 2023 + 104803162'
57 address: 0x10841a91d base: 0x108416000 module name: 'Adobe Photoshop 2023' symbol info: '57 Adobe Photoshop 2023 0x000000010841a91d Adobe Photoshop 2023 + 18717'
58 address: 0x118ec452e module name: '<unknown module>' symbol info: '58 dyld 0x0000000118ec452e start + 462'

[Cael28366174wj6m]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x00007FF6D7181432 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6D514437C base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6D51438D9 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6D45A35E4 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF6D45A34A9 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF6D45A32A9 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6D45B2BCD base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF6D5185FE5 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF6D5188E77 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6D51888CA base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6D5168196 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF6D29EAC08 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6D29EAC9D base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6D29DDA6F base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6D29F5281 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6D2CEF896 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6D29E03C6 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6D2C64762 base: 0x00007FF6D2220000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFB607E74B4 base: 0x00007FFB607D0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFB60D226A1 base: 0x00007FFB60CD0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Muhammad2714275191pj]

I have got this error

please check this out:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x00007FF7F7D2AEB2 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7F5D7D4CC base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7F5D7CB89 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7F52562F4 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7F5255CA9 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7F5255C29 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF7F526414D base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF7F5DBE5B5 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF7F5DC1447 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7F5DC0E9A base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF7F5DA0CB9 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF7F36E52F8 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7F36E5396 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7F36D817F base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7F36EF911 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7F39D170F base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7F36DAAB6 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7F3947A72 base: 0x00007FF7F30C0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FF8025C7614 base: 0x00007FF8025B0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FF8045826A1 base: 0x00007FF804530000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[milena28391018pwjg]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x113a60700 base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '0 Adobe Photoshop 2023 0x0000000113a60739 Adobe Photoshop 2023 + 95737657'
1 address: 0x11114f7d0 base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '1 Adobe Photoshop 2023 0x000000011114f7d0 Adobe Photoshop 2023 + 52676560'
2 address: 0x11114fa11 base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '2 Adobe Photoshop 2023 0x000000011114fa11 Adobe Photoshop 2023 + 52677137'
3 address: 0x1143b7f93 base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '3 Adobe Photoshop 2023 0x00000001143b7f93 Adobe Photoshop 2023 + 105533331'
4 address: 0x1143b7f69 base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '4 Adobe Photoshop 2023 0x00000001143b7f69 Adobe Photoshop 2023 + 105533289'
5 address: 0x1143b7f59 base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '5 Adobe Photoshop 2023 0x00000001143b7f59 Adobe Photoshop 2023 + 105533273'
6 address: 0x1143b7f49 base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '6 Adobe Photoshop 2023 0x00000001143b7f49 Adobe Photoshop 2023 + 105533257'
7 address: 0x1143b7f0d base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '7 Adobe Photoshop 2023 0x00000001143b7f0d Adobe Photoshop 2023 + 105533197'
8 address: 0x11114c27b base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '8 Adobe Photoshop 2023 0x000000011114c27b Adobe Photoshop 2023 + 52662907'
9 address: 0x111149f45 base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '9 Adobe Photoshop 2023 0x0000000111149f45 Adobe Photoshop 2023 + 52653893'
10 address: 0x111147624 base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '10 Adobe Photoshop 2023 0x0000000111147624 Adobe Photoshop 2023 + 52643364'
11 address: 0x11112e5de base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '11 Adobe Photoshop 2023 0x000000011112e5de Adobe Photoshop 2023 + 52540894'
12 address: 0x11112e71a base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '12 Adobe Photoshop 2023 0x000000011112e71a Adobe Photoshop 2023 + 52541210'
13 address: 0x111033ee7 base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '13 Adobe Photoshop 2023 0x0000000111033ee7 Adobe Photoshop 2023 + 51515111'
14 address: 0x7ff80d5b6885 base: 0x7ff80d158000 module name: 'AppKit' symbol info: '14 AppKit 0x00007ff80d5b6885 -[NSApplication _handleEvent:] + 65'
15 address: 0x7ff80d18741c base: 0x7ff80d158000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff80d18741c -[NSApplication run] + 623'
16 address: 0x1110349a2 base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '16 Adobe Photoshop 2023 0x00000001110349a2 Adobe Photoshop 2023 + 51517858'
17 address: 0x1110370e1 base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '17 Adobe Photoshop 2023 0x00000001110370e1 Adobe Photoshop 2023 + 51527905'
18 address: 0x11112ef6c base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '18 Adobe Photoshop 2023 0x000000011112ef6c Adobe Photoshop 2023 + 52543340'
19 address: 0x114305b5a base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '19 Adobe Photoshop 2023 0x0000000114305b5a Adobe Photoshop 2023 + 104803162'
20 address: 0x10df1791d base: 0x10df13000 module name: 'Adobe Photoshop 2023' symbol info: '20 Adobe Photoshop 2023 0x000000010df1791d Adobe Photoshop 2023 + 18717'
21 address: 0x7ff809c3d310 base: 0x7ff809c37000 module name: 'dyld' symbol info: '21 dyld 0x00007ff809c3d310 start + 2432'

[mikecha]

hi i have this programming error:

Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete your request because of a program error.

Stack:

Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a

0 address: 0x1156b1700 base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '0   Adobe Photoshop 2023                0x00000001156b1739 Adobe Photoshop 2023 + 95737657'

1 address: 0x112da07d0 base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '1   Adobe Photoshop 2023                0x0000000112da07d0 Adobe Photoshop 2023 + 52676560'

2 address: 0x112da0a11 base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '2   Adobe Photoshop 2023                0x0000000112da0a11 Adobe Photoshop 2023 + 52677137'

3 address: 0x116008f93 base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '3   Adobe Photoshop 2023                0x0000000116008f93 Adobe Photoshop 2023 + 105533331'

4 address: 0x116008f69 base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '4   Adobe Photoshop 2023                0x0000000116008f69 Adobe Photoshop 2023 + 105533289'

5 address: 0x116008f59 base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '5   Adobe Photoshop 2023                0x0000000116008f59 Adobe Photoshop 2023 + 105533273'

6 address: 0x116008f49 base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '6   Adobe Photoshop 2023                0x0000000116008f49 Adobe Photoshop 2023 + 105533257'

7 address: 0x116008f0d base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '7   Adobe Photoshop 2023                0x0000000116008f0d Adobe Photoshop 2023 + 105533197'

8 address: 0x112d9d27b base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '8   Adobe Photoshop 2023                0x0000000112d9d27b Adobe Photoshop 2023 + 52662907'

9 address: 0x112d9af45 base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '9   Adobe Photoshop 2023                0x0000000112d9af45 Adobe Photoshop 2023 + 52653893'

10 address: 0x112d98624 base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '10  Adobe Photoshop 2023                0x0000000112d98624 Adobe Photoshop 2023 + 52643364'

11 address: 0x112d7f5de base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '11  Adobe Photoshop 2023                0x0000000112d7f5de Adobe Photoshop 2023 + 52540894'

12 address: 0x112d7f71a base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '12  Adobe Photoshop 2023                0x0000000112d7f71a Adobe Photoshop 2023 + 52541210'

13 address: 0x112c84ee7 base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '13  Adobe Photoshop 2023                0x0000000112c84ee7 Adobe Photoshop 2023 + 51515111'

14 address: 0x7ff81acbf655 base: 0x7ff81a860000 module name: 'AppKit' symbol info: '14  AppKit                              0x00007ff81acbf655 -[NSApplication _handleEvent:] + 65'

15 address: 0x7ff81a88f77c base: 0x7ff81a860000 module name: 'AppKit' symbol info: '15  AppKit                              0x00007ff81a88f77c -[NSApplication run] + 623'

16 address: 0x112c859a2 base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '16  Adobe Photoshop 2023                0x0000000112c859a2 Adobe Photoshop 2023 + 51517858'

17 address: 0x112c880e1 base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '17  Adobe Photoshop 2023                0x0000000112c880e1 Adobe Photoshop 2023 + 51527905'

18 address: 0x112d7ff6c base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '18  Adobe Photoshop 2023                0x0000000112d7ff6c Adobe Photoshop 2023 + 52543340'

19 address: 0x115f56b5a base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '19  Adobe Photoshop 2023                0x0000000115f56b5a Adobe Photoshop 2023 + 104803162'

20 address: 0x10fb6891d base: 0x10fb64000 module name: 'Adobe Photoshop 2023' symbol info: '20  Adobe Photoshop 2023                0x000000010fb6891d Adobe Photoshop 2023 + 18717'

21 address: 0x7ff817341310 base: 0x7ff81733b000 module name: 'dyld' symbol info: '21  dyld                                0x00007ff817341310 start + 2432'

[Ebbo28446943nx9i]

Hi!
Created a file with PS 2023 and stored it on disk. But I cannot open it again with same program... requesting your help to make file accessible again. Thanks!
Regards Ebbo

Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x00007FF76AE31432 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF768DF437C base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF768DF38D9 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7682535E4 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7682534A9 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7682532A9 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF768262BCD base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF768E35FE5 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF768E38E77 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF768E388CA base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF768E18196 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF76669AC08 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF76669AC9D base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF76668DA6F base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7666A5281 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF76699F896 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7666903C6 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF766914762 base: 0x00007FF765ED0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FF85E6A55A0 base: 0x00007FF85E690000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FF85ECA485B base: 0x00007FF85ECA0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[ehibma11]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[ulna]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x00007FF69C3A1432 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF69A36437C base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF69A3638D9 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6997C35E4 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF6997C34A9 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF6997C32A9 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6997D2BCD base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF69A3A5FE5 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF69A3A8E77 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF69A3A88CA base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF69A388196 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF697C0AC08 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF697C0AC9D base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF697BFDA6F base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF697C15281 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF697F0F896 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF697C003C6 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF697E84762 base: 0x00007FF697440000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFF546C7614 base: 0x00007FFF546B0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFF548A26A1 base: 0x00007FFF54850000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[John28490191tk14]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a
0 address: 0x00007FF6E42A1432 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6E226437C base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6E22638D9 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6E16C35E4 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF6E16C34A9 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF6E16C32A9 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6E16D2BCD base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF6E22A5FE5 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF6E22A8E77 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6E22A88CA base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6E2288196 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF6DFB0AC08 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6DFB0AC9D base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6DFAFDA6F base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6DFB15281 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6DFE0F896 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6DFB003C6 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ??4AIDEOutputStreamCallBacks@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6DFD84762 base: 0x00007FF6DF340000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFE042155A0 base: 0x00007FFE04200000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFE04FE485B base: 0x00007FFE04FE0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

[Peter28505708hxvp]

Photoshop Error information

Code: -30870

Text: because of a program error

Message: Could not print “img55_Silverfast copy2” because of a program error.

Stack:

Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a

0 address: 0x110cf1700 base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '0   Adobe Photoshop 2023                0x0000000110cf1739 Adobe Photoshop 2023 + 95737657'

1 address: 0x10e3e07d0 base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '1   Adobe Photoshop 2023                0x000000010e3e07d0 Adobe Photoshop 2023 + 52676560'

2 address: 0x10e3e0a11 base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '2   Adobe Photoshop 2023                0x000000010e3e0a11 Adobe Photoshop 2023 + 52677137'

3 address: 0x10e3dec0b base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '3   Adobe Photoshop 2023                0x000000010e3dec0b Adobe Photoshop 2023 + 52669451'

4 address: 0x10c183d97 base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '4   Adobe Photoshop 2023                0x000000010c183d97 Adobe Photoshop 2023 + 16645527'

5 address: 0x10c183580 base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '5   Adobe Photoshop 2023                0x000000010c183580 Adobe Photoshop 2023 + 16643456'

6 address: 0x10df949f9 base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '6   Adobe Photoshop 2023                0x000000010df949f9 Adobe Photoshop 2023 + 48171513'

7 address: 0x10e32002d base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '7   Adobe Photoshop 2023                0x000000010e32002d Adobe Photoshop 2023 + 51888173'

8 address: 0x10e30f4ea base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '8   Adobe Photoshop 2023                0x000000010e30f4ea Adobe Photoshop 2023 + 51819754'

9 address: 0x10e3d8624 base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '9   Adobe Photoshop 2023                0x000000010e3d8624 Adobe Photoshop 2023 + 52643364'

10 address: 0x10e3bf5de base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '10  Adobe Photoshop 2023                0x000000010e3bf5de Adobe Photoshop 2023 + 52540894'

11 address: 0x10e3bf71a base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '11  Adobe Photoshop 2023                0x000000010e3bf71a Adobe Photoshop 2023 + 52541210'

12 address: 0x10e2c4ee7 base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '12  Adobe Photoshop 2023                0x000000010e2c4ee7 Adobe Photoshop 2023 + 51515111'

13 address: 0x7ff81692c18b base: 0x7ff8164c5000 module name: 'AppKit' symbol info: '13  AppKit                              0x00007ff81692c18b -[NSApplication _handleEvent:] + 65'

14 address: 0x7ff8164f4d3e base: 0x7ff8164c5000 module name: 'AppKit' symbol info: '14  AppKit                              0x00007ff8164f4d3e -[NSApplication run] + 623'

15 address: 0x10e2c59a2 base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '15  Adobe Photoshop 2023                0x000000010e2c59a2 Adobe Photoshop 2023 + 51517858'

16 address: 0x10e2c80e1 base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '16  Adobe Photoshop 2023                0x000000010e2c80e1 Adobe Photoshop 2023 + 51527905'

17 address: 0x10e3bff6c base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '17  Adobe Photoshop 2023                0x000000010e3bff6c Adobe Photoshop 2023 + 52543340'

18 address: 0x111596b5a base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '18  Adobe Photoshop 2023                0x0000000111596b5a Adobe Photoshop 2023 + 104803162'

19 address: 0x10b1a891d base: 0x10b1a4000 module name: 'Adobe Photoshop 2023' symbol info: '19  Adobe Photoshop 2023                0x000000010b1a891d Adobe Photoshop 2023 + 18717'

20 address: 0x1161c452e module name: '<unknown module>' symbol info: '20  dyld                                0x00000001161c452e start + 462'

[Craig Curtis]

Another one. Just trying to merge layers. There is another layer in thie file that merges just fine, but this one just wont for some reason

___

Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete the Merge Group command because of a program error.

Stack:

Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a

0 address: 0x1158ad700 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '0   Adobe Photoshop 2023                0x00000001158ad739 Adobe Photoshop 2023 + 95737657'

1 address: 0x112f9c7d0 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '1   Adobe Photoshop 2023                0x0000000112f9c7d0 Adobe Photoshop 2023 + 52676560'

2 address: 0x112f9ca11 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '2   Adobe Photoshop 2023                0x0000000112f9ca11 Adobe Photoshop 2023 + 52677137'

3 address: 0x112f9ac0b base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '3   Adobe Photoshop 2023                0x0000000112f9ac0b Adobe Photoshop 2023 + 52669451'

4 address: 0x112f9ab6e base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '4   Adobe Photoshop 2023                0x0000000112f9ab6e Adobe Photoshop 2023 + 52669294'

5 address: 0x112f9d909 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '5   Adobe Photoshop 2023                0x0000000112f9d909 Adobe Photoshop 2023 + 52680969'

6 address: 0x112f9d94c base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '6   Adobe Photoshop 2023                0x0000000112f9d94c Adobe Photoshop 2023 + 52681036'

7 address: 0x110624c82 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '7   Adobe Photoshop 2023                0x0000000110624c82 Adobe Photoshop 2023 + 9194626'

8 address: 0x1108245c6 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '8   Adobe Photoshop 2023                0x00000001108245c6 Adobe Photoshop 2023 + 11290054'

9 address: 0x11080a7c7 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '9   Adobe Photoshop 2023                0x000000011080a7c7 Adobe Photoshop 2023 + 11184071'

10 address: 0x110b3f519 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '10  Adobe Photoshop 2023                0x0000000110b3f519 Adobe Photoshop 2023 + 14546201'

11 address: 0x110b3fc98 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '11  Adobe Photoshop 2023                0x0000000110b3fc98 Adobe Photoshop 2023 + 14548120'

12 address: 0x11187c0b6 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '12  Adobe Photoshop 2023                0x000000011187c0b6 Adobe Photoshop 2023 + 28426422'

13 address: 0x11259d6b5 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '13  Adobe Photoshop 2023                0x000000011259d6b5 Adobe Photoshop 2023 + 42194613'

14 address: 0x112eddda7 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '14  Adobe Photoshop 2023                0x0000000112eddda7 Adobe Photoshop 2023 + 51895719'

15 address: 0x112f3c935 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '15  Adobe Photoshop 2023                0x0000000112f3c935 Adobe Photoshop 2023 + 52283701'

16 address: 0x112f454c0 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '16  Adobe Photoshop 2023                0x0000000112f454c0 Adobe Photoshop 2023 + 52319424'

17 address: 0x112f7a8e6 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '17  Adobe Photoshop 2023                0x0000000112f7a8e6 Adobe Photoshop 2023 + 52537574'

18 address: 0x112edc02d base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '18  Adobe Photoshop 2023                0x0000000112edc02d Adobe Photoshop 2023 + 51888173'

19 address: 0x112ecb4ea base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '19  Adobe Photoshop 2023                0x0000000112ecb4ea Adobe Photoshop 2023 + 51819754'

20 address: 0x112f94624 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '20  Adobe Photoshop 2023                0x0000000112f94624 Adobe Photoshop 2023 + 52643364'

21 address: 0x112f7b5de base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '21  Adobe Photoshop 2023                0x0000000112f7b5de Adobe Photoshop 2023 + 52540894'

22 address: 0x112f7b71a base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '22  Adobe Photoshop 2023                0x0000000112f7b71a Adobe Photoshop 2023 + 52541210'

23 address: 0x112e80ee7 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '23  Adobe Photoshop 2023                0x0000000112e80ee7 Adobe Photoshop 2023 + 51515111'

24 address: 0x7ff811edf18b base: 0x7ff811a78000 module name: 'AppKit' symbol info: '24  AppKit                              0x00007ff811edf18b -[NSApplication _handleEvent:] + 65'

25 address: 0x7ff811aa7d3e base: 0x7ff811a78000 module name: 'AppKit' symbol info: '25  AppKit                              0x00007ff811aa7d3e -[NSApplication run] + 623'

26 address: 0x112e819a2 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '26  Adobe Photoshop 2023                0x0000000112e819a2 Adobe Photoshop 2023 + 51517858'

27 address: 0x112e840e1 base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '27  Adobe Photoshop 2023                0x0000000112e840e1 Adobe Photoshop 2023 + 51527905'

28 address: 0x112f7bf6c base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '28  Adobe Photoshop 2023                0x0000000112f7bf6c Adobe Photoshop 2023 + 52543340'

29 address: 0x116152b5a base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '29  Adobe Photoshop 2023                0x0000000116152b5a Adobe Photoshop 2023 + 104803162'

30 address: 0x10fd6491d base: 0x10fd60000 module name: 'Adobe Photoshop 2023' symbol info: '30  Adobe Photoshop 2023                0x000000010fd6491d Adobe Photoshop 2023 + 18717'

31 address: 0x1221fc52e module name: '<unknown module>' symbol info: '31  dyld                                0x00000001221fc52e start + 462'