Program Error Diagnostic Plugin feedback

[Pete.Green]

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

1. Follow the instructions to install the Program Error Diagnostic Plugin
2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

[defaulta4etsykmtyv2]

Hi, am experiencing program error messages when opeing a file and also when attempting to use keyboard shortcuts in photoshop. Only just happened today and up until then, been working fine. 

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

Needing help. Thanks, frustrated Eddie

[defaulta4etsykmtyv2]

Have now reverted to previous version of Photoshop and issues/errors dissappeared

Thanks for your consideration, Eddie - less frustrated now.

[GREG5FC3]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[johnh78949562]

I have had this problem for several days now.  I have tried your suggested solutions but they do not fix the problem.  Please provide an update to Photoshop or undo the most recent update from where the problem appears to stem.

[Marleen5C25]

Hey,

I got this error with the tool. Can you help?

Thanks 🙂

Photoshop Error information
Code: -1
Text: weil ein Programmfehler aufgetreten ist
Message: Der Vorgang konnte nicht ausgeführt werden, weil ein Programmfehler aufgetreten ist.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF607771B56 base: 0x00007FF603790000 module name: 'Photoshop.exe'
1 address: 0x00007FF605EEED30 base: 0x00007FF603790000 module name: 'Photoshop.exe'
2 address: 0x00007FF605EEE2A9 base: 0x00007FF603790000 module name: 'Photoshop.exe'
3 address: 0x00007FF6054C36C4 base: 0x00007FF603790000 module name: 'Photoshop.exe'
4 address: 0x00007FF6054C3321 base: 0x00007FF603790000 module name: 'Photoshop.exe'
5 address: 0x00007FF6054C3521 base: 0x00007FF603790000 module name: 'Photoshop.exe'
6 address: 0x00007FF6054C3341 base: 0x00007FF603790000 module name: 'Photoshop.exe'
7 address: 0x00007FF6054CD21D base: 0x00007FF603790000 module name: 'Photoshop.exe'
8 address: 0x00007FF605F306EE base: 0x00007FF603790000 module name: 'Photoshop.exe'
9 address: 0x00007FF605F32CF1 base: 0x00007FF603790000 module name: 'Photoshop.exe'
10 address: 0x00007FF605F327D6 base: 0x00007FF603790000 module name: 'Photoshop.exe'
11 address: 0x00007FF605F0D189 base: 0x00007FF603790000 module name: 'Photoshop.exe'
12 address: 0x00007FF603BE5346 base: 0x00007FF603790000 module name: 'Photoshop.exe'
13 address: 0x00007FF603BE53D3 base: 0x00007FF603790000 module name: 'Photoshop.exe'
14 address: 0x00007FF603BDA188 base: 0x00007FF603790000 module name: 'Photoshop.exe'
15 address: 0x00007FF603BEE6FC base: 0x00007FF603790000 module name: 'Photoshop.exe'
16 address: 0x00007FF603E6DC8F base: 0x00007FF603790000 module name: 'Photoshop.exe'
17 address: 0x00007FF603BDBF0B base: 0x00007FF603790000 module name: 'Photoshop.exe'
18 address: 0x00007FF603E32512 base: 0x00007FF603790000 module name: 'Photoshop.exe'
19 address: 0x00007FFDA71E84D4 base: 0x00007FFDA71E0000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFDA81CE8B1 base: 0x00007FFDA8160000 module name: 'ntdll.dll'

[garyw33164186]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[danielf54099287]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF677D81B56 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
1 address: 0x00007FF6764FED30 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
2 address: 0x00007FF6764FE2A9 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
3 address: 0x00007FF675AD36C4 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
4 address: 0x00007FF675AD3321 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
5 address: 0x00007FF675AD3521 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
6 address: 0x00007FF675AD3341 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
7 address: 0x00007FF675ADD21D base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
8 address: 0x00007FF6765406EE base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
9 address: 0x00007FF676542CF1 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
10 address: 0x00007FF6765427D6 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
11 address: 0x00007FF67651D189 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
12 address: 0x00007FF6741F5346 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
13 address: 0x00007FF6741F53D3 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
14 address: 0x00007FF6741E9888 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
15 address: 0x00007FF6741FE6FC base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
16 address: 0x00007FF67447DC8F base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
17 address: 0x00007FF6741EBF0B base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
18 address: 0x00007FF674442512 base: 0x00007FF673DA0000 module name: 'Photoshop.exe'
19 address: 0x00007FF9CF5B37E4 base: 0x00007FF9CF5A0000 module name: 'KERNEL32.DLL'
20 address: 0x00007FF9CFDCCB81 base: 0x00007FF9CFD60000 module name: 'ntdll.dll'

[Jane5CD0]

I've been getting these same program errors. I found out the latest Photoshop update wasn't compatible with my older graphics card. I can't update the driver right now, so I went back on version of Photoshop and it works fine.

[Jane5CD0]

Sorry, went back *one* version of Photoshop

[jimmy.wentz@gmail.com]

This issue seems to come and go on my MacBook Pro 2013 (2.4 GHz Quad-Core Intel Core i7)  running Catolina 10.15.7. I've been saving layered PSDs to a USB SanDisk SSD 1TB external.

Solution: After uninstalling/re-installing latest photoshop, I also unmounted and unplugged my USB exteral SanDisk. Then rebooted my laptop. Open newly installed Photoshop. go to Prefrences/Genral. Deselect "Auto show the Home Screen. Click on "Use Legacy "New Document" Interface. (See attached.)

Not getting the "Program Error" message when saving to SanDisk external USB drive. I'll write back if this occurs again. So far, so good today.

NOTE: Since doing all of the above, I have gotten a weird AI lag where my keyboard was unsresponsive. I simply tapped on the desktop and AI returned to normal.

[Pomegranate0D4D]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF7661A1B56 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
1 address: 0x00007FF76491ED30 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
2 address: 0x00007FF76491E2A9 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
3 address: 0x00007FF763EF36C4 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
4 address: 0x00007FF763EF3321 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
5 address: 0x00007FF763EF3521 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
6 address: 0x00007FF763EF3341 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
7 address: 0x00007FF763EFD21D base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
8 address: 0x00007FF7649606EE base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
9 address: 0x00007FF764962CF1 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
10 address: 0x00007FF7649627D6 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
11 address: 0x00007FF76493D189 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
12 address: 0x00007FF762615346 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
13 address: 0x00007FF7626153D3 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
14 address: 0x00007FF762609888 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
15 address: 0x00007FF76261E6FC base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
16 address: 0x00007FF76289DC8F base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
17 address: 0x00007FF76260BF0B base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
18 address: 0x00007FF762862512 base: 0x00007FF7621C0000 module name: 'Photoshop.exe'
19 address: 0x00007FFD7E5A7034 base: 0x00007FFD7E590000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFD7EBA2651 base: 0x00007FFD7EB50000 module name: 'ntdll.dll'

[fleurh39745528]

Hi there, 

Late to the party, but I haven't yet found a solution to my error-problem. Hopefully you can point me in the right direction.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[josefins2550122]

I can't save my projects without making copies of them because of "program error". Have been like this for so long and I have tried everything. Very grateful for help regarding this!

This is my system info:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x1100b760d base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '0 Adobe Photoshop 2021 0x00000001100b7649 Adobe Photoshop 2021 + 85644873'
1 address: 0x10e03186e base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '1 Adobe Photoshop 2021 0x000000010e03186e Adobe Photoshop 2021 + 51542126'
2 address: 0x10e031ac1 base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '2 Adobe Photoshop 2021 0x000000010e031ac1 Adobe Photoshop 2021 + 51542721'
3 address: 0x10db86213 base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '3 Adobe Photoshop 2021 0x000000010db86213 Adobe Photoshop 2021 + 46645779'
4 address: 0x10db861e9 base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '4 Adobe Photoshop 2021 0x000000010db861e9 Adobe Photoshop 2021 + 46645737'
5 address: 0x10db861d9 base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '5 Adobe Photoshop 2021 0x000000010db861d9 Adobe Photoshop 2021 + 46645721'
6 address: 0x10db861c9 base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '6 Adobe Photoshop 2021 0x000000010db861c9 Adobe Photoshop 2021 + 46645705'
7 address: 0x10db8618d base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '7 Adobe Photoshop 2021 0x000000010db8618d Adobe Photoshop 2021 + 46645645'
8 address: 0x10e02f1bb base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '8 Adobe Photoshop 2021 0x000000010e02f1bb Adobe Photoshop 2021 + 51532219'
9 address: 0x10e02cf65 base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '9 Adobe Photoshop 2021 0x000000010e02cf65 Adobe Photoshop 2021 + 51523429'
10 address: 0x10e02a6e1 base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '10 Adobe Photoshop 2021 0x000000010e02a6e1 Adobe Photoshop 2021 + 51513057'
11 address: 0x10e015538 base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '11 Adobe Photoshop 2021 0x000000010e015538 Adobe Photoshop 2021 + 51426616'
12 address: 0x10e015644 base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '12 Adobe Photoshop 2021 0x000000010e015644 Adobe Photoshop 2021 + 51426884'
13 address: 0x10def124d base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '13 Adobe Photoshop 2021 0x000000010def124d Adobe Photoshop 2021 + 50229837'
14 address: 0x12713a0c5 base: 0x12709c000 module name: 'Spaces' symbol info: '14 Spaces 0x000000012713a0c5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15 address: 0x7fff231acf1e base: 0x7fff22d0e000 module name: 'AppKit' symbol info: '15 AppKit 0x00007fff231acf1e -[NSApplication _handleEvent:] + 65'
16 address: 0x7fff22d3d6af base: 0x7fff22d0e000 module name: 'AppKit' symbol info: '16 AppKit 0x00007fff22d3d6af -[NSApplication run] + 623'
17 address: 0x10def1d22 base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '17 Adobe Photoshop 2021 0x000000010def1d22 Adobe Photoshop 2021 + 50232610'
18 address: 0x10def3fda base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '18 Adobe Photoshop 2021 0x000000010def3fda Adobe Photoshop 2021 + 50241498'
19 address: 0x10e015e0c base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '19 Adobe Photoshop 2021 0x000000010e015e0c Adobe Photoshop 2021 + 51428876'
20 address: 0x10dada538 base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '20 Adobe Photoshop 2021 0x000000010dada538 Adobe Photoshop 2021 + 45942072'
21 address: 0x10af0d809 base: 0x10af0a000 module name: 'Adobe Photoshop 2021' symbol info: '21 Adobe Photoshop 2021 0x000000010af0d809 Adobe Photoshop 2021 + 14345'
22 address: 0x7fff20451621 base: 0x7fff2043c000 module name: 'libdyld.dylib' symbol info: '22 libdyld.dylib 0x00007fff20451621 start + 1'
23 address: 0x1 module name: '<unknown module>' symbol info: '23 ??? 0x0000000000000001 0x0 + 1'

[Kasia0D4D]

Photoshop Error information
Code: -1
Text: ponieważ wystąpił błąd programu
Message: Nie można wykonać polecenia, ponieważ wystąpił błąd programu.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF756B01B56 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
1 address: 0x00007FF75527ED30 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
2 address: 0x00007FF75527E2A9 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
3 address: 0x00007FF7548536C4 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
4 address: 0x00007FF754853321 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
5 address: 0x00007FF754853521 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
6 address: 0x00007FF754853341 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
7 address: 0x00007FF75485D21D base: 0x00007FF752B20000 module name: 'Photoshop.exe'
8 address: 0x00007FF7552C06EE base: 0x00007FF752B20000 module name: 'Photoshop.exe'
9 address: 0x00007FF7552C2CF1 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
10 address: 0x00007FF7552C27D6 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
11 address: 0x00007FF75529D189 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
12 address: 0x00007FF752F75346 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
13 address: 0x00007FF752F753D3 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
14 address: 0x00007FF752F69888 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
15 address: 0x00007FF752F7E6FC base: 0x00007FF752B20000 module name: 'Photoshop.exe'
16 address: 0x00007FF7531FDC8F base: 0x00007FF752B20000 module name: 'Photoshop.exe'
17 address: 0x00007FF752F6BF0B base: 0x00007FF752B20000 module name: 'Photoshop.exe'
18 address: 0x00007FF7531C2512 base: 0x00007FF752B20000 module name: 'Photoshop.exe'
19 address: 0x00007FFD48AB2784 base: 0x00007FFD48AA0000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFD4A9A0C51 base: 0x00007FFD4A950000 module name: 'ntdll.dll'

Hi, please help me 🙂

[Kasia0D4D]

I can t use photoshop at all 😞 how long i will be waiting for help?

[Grace5E44]

I use photoshop for work and mainly work with files over a server that constantly need changes. Anytime I need to save over an existing file I get a program error causing me to have to save a brand new file with any change. As well as while I am working it will auto save nearly 20 files called "Adobe Photoshop xxxxxxxxxxxxx" in my working file. I've allowed photoshop to have full disk access and updated photoshop and still nothing is resolving my issues. It has begun to effect my efficiency at work and I need a solution. I ran the diagnostic and here is the code:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0	address: 0x10aea360d	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '0   Adobe Photoshop 2021                0x000000010aea3649 Adobe Photoshop 2021 + 85644873'
1	address: 0x108e1d86e	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '1   Adobe Photoshop 2021                0x0000000108e1d86e Adobe Photoshop 2021 + 51542126'
2	address: 0x108e1dac1	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '2   Adobe Photoshop 2021                0x0000000108e1dac1 Adobe Photoshop 2021 + 51542721'
3	address: 0x108972213	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '3   Adobe Photoshop 2021                0x0000000108972213 Adobe Photoshop 2021 + 46645779'
4	address: 0x1089721e9	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '4   Adobe Photoshop 2021                0x00000001089721e9 Adobe Photoshop 2021 + 46645737'
5	address: 0x1089721d9	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '5   Adobe Photoshop 2021                0x00000001089721d9 Adobe Photoshop 2021 + 46645721'
6	address: 0x1089721c9	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '6   Adobe Photoshop 2021                0x00000001089721c9 Adobe Photoshop 2021 + 46645705'
7	address: 0x10897218d	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '7   Adobe Photoshop 2021                0x000000010897218d Adobe Photoshop 2021 + 46645645'
8	address: 0x108e1b1bb	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '8   Adobe Photoshop 2021                0x0000000108e1b1bb Adobe Photoshop 2021 + 51532219'
9	address: 0x108e18f65	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '9   Adobe Photoshop 2021                0x0000000108e18f65 Adobe Photoshop 2021 + 51523429'
10	address: 0x108e166e1	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '10  Adobe Photoshop 2021                0x0000000108e166e1 Adobe Photoshop 2021 + 51513057'
11	address: 0x108e01538	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '11  Adobe Photoshop 2021                0x0000000108e01538 Adobe Photoshop 2021 + 51426616'
12	address: 0x108e01644	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '12  Adobe Photoshop 2021                0x0000000108e01644 Adobe Photoshop 2021 + 51426884'
13	address: 0x108cdd24d	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '13  Adobe Photoshop 2021                0x0000000108cdd24d Adobe Photoshop 2021 + 50229837'
14	address: 0x1667ef0c5	base: 0x166751000	module name: 'Spaces'	symbol info: '14  Spaces                              0x00000001667ef0c5 _Z20PG_SendEventOverrideP11objc_objectP13objc_selectorP7NSEvent + 261'
15	address: 0x7fff2ff695bf	base: 0x7fff2ff38000	module name: 'AppKit'	symbol info: '15  AppKit                              0x00007fff2ff695bf -[NSApplication run] + 707'
16	address: 0x108cddd22	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '16  Adobe Photoshop 2021                0x0000000108cddd22 Adobe Photoshop 2021 + 50232610'
17	address: 0x108cdffda	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '17  Adobe Photoshop 2021                0x0000000108cdffda Adobe Photoshop 2021 + 50241498'
18	address: 0x108e01e0c	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '18  Adobe Photoshop 2021                0x0000000108e01e0c Adobe Photoshop 2021 + 51428876'
19	address: 0x1088c6538	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '19  Adobe Photoshop 2021                0x00000001088c6538 Adobe Photoshop 2021 + 45942072'
20	address: 0x105cf9809	base: 0x105cf6000	module name: 'Adobe Photoshop 2021'	symbol info: '20  Adobe Photoshop 2021                0x0000000105cf9809 Adobe Photoshop 2021 + 14345'
21	address: 0x7fff6cd73cc9	base: 0x7fff6cd59000	module name: 'libdyld.dylib'	symbol info: '21  libdyld.dylib                       0x00007fff6cd73cc9 start + 1'
22	address: 0x1	module name: '<unknown module>'	symbol info: '22  ???                                 0x0000000000000001 0x0 + 1'

[Jane5CD0]

The latest Photoshop update doesn't work with some older graphics cards. A quick fix that worked for me yesterday is to go back one version of Photoshop. If that works, you may need to update your graphics card/driver.

[Gustavo Abreu]

Photoshop Error information
Code: -1
Text: devido a um erro de programa
Message: Não foi possível completar o seu pedido devido a um erro de programa.
Stack:

[Gustavo Abreu]

Photoshop Error information
Code: -1
Text: devido a um erro de programa
Message: Não foi possível completar o seu pedido devido a um erro de programa.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF607401B56 base: 0x00007FF603420000 module name: 'Photoshop.exe'
1 address: 0x00007FF605B7ED30 base: 0x00007FF603420000 module name: 'Photoshop.exe'
2 address: 0x00007FF605B7E2A9 base: 0x00007FF603420000 module name: 'Photoshop.exe'
3 address: 0x00007FF6051536C4 base: 0x00007FF603420000 module name: 'Photoshop.exe'
4 address: 0x00007FF605153321 base: 0x00007FF603420000 module name: 'Photoshop.exe'
5 address: 0x00007FF605153521 base: 0x00007FF603420000 module name: 'Photoshop.exe'
6 address: 0x00007FF605153341 base: 0x00007FF603420000 module name: 'Photoshop.exe'
7 address: 0x00007FF60515D21D base: 0x00007FF603420000 module name: 'Photoshop.exe'
8 address: 0x00007FF605BC06EE base: 0x00007FF603420000 module name: 'Photoshop.exe'
9 address: 0x00007FF605BC2CF1 base: 0x00007FF603420000 module name: 'Photoshop.exe'
10 address: 0x00007FF605BC27D6 base: 0x00007FF603420000 module name: 'Photoshop.exe'
11 address: 0x00007FF605B9D189 base: 0x00007FF603420000 module name: 'Photoshop.exe'
12 address: 0x00007FF603875346 base: 0x00007FF603420000 module name: 'Photoshop.exe'
13 address: 0x00007FF6038753D3 base: 0x00007FF603420000 module name: 'Photoshop.exe'
14 address: 0x00007FF603869888 base: 0x00007FF603420000 module name: 'Photoshop.exe'
15 address: 0x00007FF60387E6FC base: 0x00007FF603420000 module name: 'Photoshop.exe'
16 address: 0x00007FF603AFDC8F base: 0x00007FF603420000 module name: 'Photoshop.exe'
17 address: 0x00007FF60386BF0B base: 0x00007FF603420000 module name: 'Photoshop.exe'
18 address: 0x00007FF603AC2512 base: 0x00007FF603420000 module name: 'Photoshop.exe'
19 address: 0x00007FFD96147034 base: 0x00007FFD96130000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFD96AA2651 base: 0x00007FFD96A50000 module name: 'ntdll.dll'

[Catherine5E08]

Hello,

I can't use Photoshop at all it would appear. Please can you advise on these Program Errors.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF687041B56 base: 0x00007FF683060000 module name: 'Photoshop.exe'
1 address: 0x00007FF6857BED30 base: 0x00007FF683060000 module name: 'Photoshop.exe'
2 address: 0x00007FF6857BE2A9 base: 0x00007FF683060000 module name: 'Photoshop.exe'
3 address: 0x00007FF684D936C4 base: 0x00007FF683060000 module name: 'Photoshop.exe'
4 address: 0x00007FF684D93321 base: 0x00007FF683060000 module name: 'Photoshop.exe'
5 address: 0x00007FF684D93521 base: 0x00007FF683060000 module name: 'Photoshop.exe'
6 address: 0x00007FF684D93341 base: 0x00007FF683060000 module name: 'Photoshop.exe'
7 address: 0x00007FF684D9D21D base: 0x00007FF683060000 module name: 'Photoshop.exe'
8 address: 0x00007FF6858006EE base: 0x00007FF683060000 module name: 'Photoshop.exe'
9 address: 0x00007FF685802CF1 base: 0x00007FF683060000 module name: 'Photoshop.exe'
10 address: 0x00007FF6858027D6 base: 0x00007FF683060000 module name: 'Photoshop.exe'
11 address: 0x00007FF6857DD189 base: 0x00007FF683060000 module name: 'Photoshop.exe'
12 address: 0x00007FF6834B5346 base: 0x00007FF683060000 module name: 'Photoshop.exe'
13 address: 0x00007FF6834B53D3 base: 0x00007FF683060000 module name: 'Photoshop.exe'
14 address: 0x00007FF6834A9888 base: 0x00007FF683060000 module name: 'Photoshop.exe'
15 address: 0x00007FF6834BE6FC base: 0x00007FF683060000 module name: 'Photoshop.exe'
16 address: 0x00007FF68373DC8F base: 0x00007FF683060000 module name: 'Photoshop.exe'
17 address: 0x00007FF6834ABF0B base: 0x00007FF683060000 module name: 'Photoshop.exe'
18 address: 0x00007FF683702512 base: 0x00007FF683060000 module name: 'Photoshop.exe'
19 address: 0x00007FFAA9D57034 base: 0x00007FFAA9D40000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFAAB37CEC1 base: 0x00007FFAAB330000 module name: 'ntdll.dll'

[Pomegranate0D4D]

I have tried all you have offered. still can use the programe, 3 days unable to work. whats next?

[irisf34237058]

Hello Team,

i installed the Diagnostics tool to Plugin Folder.

PS started opened the tool sign the copy to clipbord option, but when I click the Simulate error option 

PS writes:

The operation could not be performed because a programme error occurred. 

Same when i try to duplicate a layer and many other different things. 

Duplicate layer with the Layeroption in Top of the screen folder is running.

Best regards

[mandyo34619445]

Been getting this and wondering what the culprit is. I do have enough RAM (under 50% was in use) and scratch disk has 300+GB available.

Photoshop Error information
Code: -108
Text: because there is not enough memory (RAM)
Message: Could not use the brush tool because there is not enough memory (RAM).
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF618241B56 base: 0x00007FF614260000 module name: 'Photoshop.exe'
1 address: 0x00007FF6169BED30 base: 0x00007FF614260000 module name: 'Photoshop.exe'
2 address: 0x00007FF6169BE2A9 base: 0x00007FF614260000 module name: 'Photoshop.exe'
3 address: 0x00007FF6169C013A base: 0x00007FF614260000 module name: 'Photoshop.exe'
4 address: 0x00007FF614D51117 base: 0x00007FF614260000 module name: 'Photoshop.exe'
5 address: 0x00007FF614D4CB7B base: 0x00007FF614260000 module name: 'Photoshop.exe'
6 address: 0x00007FF61507C439 base: 0x00007FF614260000 module name: 'Photoshop.exe'
7 address: 0x00007FF61507C69F base: 0x00007FF614260000 module name: 'Photoshop.exe'
8 address: 0x00007FF61619640A base: 0x00007FF614260000 module name: 'Photoshop.exe'
9 address: 0x00007FF615DB6BB2 base: 0x00007FF614260000 module name: 'Photoshop.exe'
10 address: 0x00007FF615DB605E base: 0x00007FF614260000 module name: 'Photoshop.exe'
11 address: 0x00007FF615253ABD base: 0x00007FF614260000 module name: 'Photoshop.exe'
12 address: 0x00007FF615255F70 base: 0x00007FF614260000 module name: 'Photoshop.exe'
13 address: 0x00007FF615255E7E base: 0x00007FF614260000 module name: 'Photoshop.exe'
14 address: 0x00007FF6152473C1 base: 0x00007FF614260000 module name: 'Photoshop.exe'
15 address: 0x00007FF61525A0CF base: 0x00007FF614260000 module name: 'Photoshop.exe'
16 address: 0x00007FF6152559E7 base: 0x00007FF614260000 module name: 'Photoshop.exe'
17 address: 0x00007FF615BA387A base: 0x00007FF614260000 module name: 'Photoshop.exe'
18 address: 0x00007FF615BA2D94 base: 0x00007FF614260000 module name: 'Photoshop.exe'
19 address: 0x00007FF61498BC48 base: 0x00007FF614260000 module name: 'Photoshop.exe'
20 address: 0x00007FF6149921A1 base: 0x00007FF614260000 module name: 'Photoshop.exe'
21 address: 0x00007FF614A28272 base: 0x00007FF614260000 module name: 'Photoshop.exe'
22 address: 0x00007FF616A1101C base: 0x00007FF614260000 module name: 'Photoshop.exe'
23 address: 0x00007FF616A10F87 base: 0x00007FF614260000 module name: 'Photoshop.exe'
24 address: 0x00007FF616A10F87 base: 0x00007FF614260000 module name: 'Photoshop.exe'
25 address: 0x00007FF616A10F87 base: 0x00007FF614260000 module name: 'Photoshop.exe'
26 address: 0x00007FF616A10F87 base: 0x00007FF614260000 module name: 'Photoshop.exe'
27 address: 0x00007FF616A10F87 base: 0x00007FF614260000 module name: 'Photoshop.exe'
28 address: 0x00007FF616A10F87 base: 0x00007FF614260000 module name: 'Photoshop.exe'
29 address: 0x00007FF616A10F87 base: 0x00007FF614260000 module name: 'Photoshop.exe'
30 address: 0x00007FF615A0C321 base: 0x00007FF614260000 module name: 'Photoshop.exe'
31 address: 0x00007FF6155FADA6 base: 0x00007FF614260000 module name: 'Photoshop.exe'
32 address: 0x00007FF6146BB17F base: 0x00007FF614260000 module name: 'Photoshop.exe'
33 address: 0x00007FF61492349D base: 0x00007FF614260000 module name: 'Photoshop.exe'
34 address: 0x00007FF6146B2403 base: 0x00007FF614260000 module name: 'Photoshop.exe'
35 address: 0x00007FF6146E4B12 base: 0x00007FF614260000 module name: 'Photoshop.exe'
36 address: 0x00007FF6146E23BD base: 0x00007FF614260000 module name: 'Photoshop.exe'
37 address: 0x00007FFDD957E338 base: 0x00007FFDD9570000 module name: 'USER32.dll'
38 address: 0x00007FFDD957DFCE base: 0x00007FFDD9570000 module name: 'USER32.dll'
39 address: 0x00007FF6146BCEB2 base: 0x00007FF614260000 module name: 'Photoshop.exe'

[Jaro1500]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

[Jaro1500]

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 22.3.0 20210302.r.49 660cd2e
0 address: 0x00007FF639F01B56 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
1 address: 0x00007FF63867ED30 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
2 address: 0x00007FF63867E2A9 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
3 address: 0x00007FF637C536C4 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
4 address: 0x00007FF637C53321 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
5 address: 0x00007FF637C53521 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
6 address: 0x00007FF637C53341 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
7 address: 0x00007FF637C5D21D base: 0x00007FF635F20000 module name: 'Photoshop.exe'
8 address: 0x00007FF6386C06EE base: 0x00007FF635F20000 module name: 'Photoshop.exe'
9 address: 0x00007FF6386C2CF1 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
10 address: 0x00007FF6386C27D6 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
11 address: 0x00007FF63869D189 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
12 address: 0x00007FF636375346 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
13 address: 0x00007FF6363753D3 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
14 address: 0x00007FF636369888 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
15 address: 0x00007FF63637E6FC base: 0x00007FF635F20000 module name: 'Photoshop.exe'
16 address: 0x00007FF6365FDC8F base: 0x00007FF635F20000 module name: 'Photoshop.exe'
17 address: 0x00007FF63636BF0B base: 0x00007FF635F20000 module name: 'Photoshop.exe'
18 address: 0x00007FF6365C2512 base: 0x00007FF635F20000 module name: 'Photoshop.exe'
19 address: 0x00007FFB74EA7034 base: 0x00007FFB74E90000 module name: 'KERNEL32.DLL'
20 address: 0x00007FFB754C2651 base: 0x00007FFB75470000 module name: 'ntdll.dll'