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Pete.Green
Community Manager
Pete.GreenCommunity Manager
Community Manager
January 29, 2021
Question

Program Error Diagnostic Plugin feedback

  • January 29, 2021
  • 910 replies
  • 247374 views

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

 

Next, if after following the steps above and you're still encountering Program Errors:

  1. Follow the instructions to install the Program Error Diagnostic Plugin
  2. Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
  3. Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
  4. Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

 

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

    This topic has been closed for replies.

    910 replies

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    B
    brandyw94334930
    Participant
    March 29, 2023

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 24.3.0 20230316.r.376 37b4b38
    0 address: 0x00007FF71C004991 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
    1 address: 0x00007FF71A59D114 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    2 address: 0x00007FF71A59C4B9 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    3 address: 0x00007FF71979C7B4 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    4 address: 0x00007FF71979BFD9 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    5 address: 0x00007FF71979BE39 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    6 address: 0x00007FF7197ADB8D base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    7 address: 0x00007FF71A5E30F5 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    8 address: 0x00007FF71A5E5FF7 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    9 address: 0x00007FF71A5E599A base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    10 address: 0x00007FF71A5BEF26 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    11 address: 0x00007FF717AB08C8 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    12 address: 0x00007FF717AB095D base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    13 address: 0x00007FF717A8F8C0 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlCleanupThreads:-1 in n.a.
    14 address: 0x00007FF717A9E621 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    15 address: 0x00007FF717E71C52 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    16 address: 0x00007FF717A922CB base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlCleanupThreads:-1 in n.a.
    17 address: 0x00007FF717B18EF2 base: 0x00007FF7175D0000 module name: 'Photoshop.exe' symbol: xmlFileMatch:-1 in n.a.
    18 address: 0x00007FFA6BE226BD base: 0x00007FFA6BE10000 module name: 'KERNEL32.dll' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFA6C40A9F8 base: 0x00007FFA6C3B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    S
    Sasa5FA9
    Participant
    March 29, 2023

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not open “Maša_1mesec_Mart - Copy.psd” because of a program error.
    Stack:
    Adobe Photoshop 24.3.0 20230316.r.376 37b4b38
    0 address: 0x00007FF67C354991 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
    1 address: 0x00007FF67A8ED114 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    2 address: 0x00007FF67A8EC4B9 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    3 address: 0x00007FF67A8EE755 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    4 address: 0x00007FF67917EAEE base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    5 address: 0x00007FF67A8EE7E9 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    6 address: 0x00007FF67A8ED350 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    7 address: 0x00007FF679672127 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    8 address: 0x00007FF679674D4C base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    9 address: 0x00007FF679D79CC9 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    10 address: 0x00007FF67946BD47 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    11 address: 0x00007FF67946BB43 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    12 address: 0x00007FF67946B5B4 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    13 address: 0x00007FF678688301 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
    14 address: 0x00007FF67831FFDE base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    15 address: 0x00007FF677E0FD73 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    16 address: 0x00007FF6789C818E base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    17 address: 0x00007FF67A9ADDAB base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    18 address: 0x00007FF67A90D954 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    19 address: 0x00007FF67A90938C base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    20 address: 0x00007FF67A93775E base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    21 address: 0x00007FF67A936EF5 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    22 address: 0x00007FF67A93599A base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    23 address: 0x00007FF67A90EF26 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    24 address: 0x00007FF677E008C8 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    25 address: 0x00007FF677E0095D base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    26 address: 0x00007FF677DE019A base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCleanupThreads:-1 in n.a.
    27 address: 0x00007FF677DEE621 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    28 address: 0x00007FF6781C1C52 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    29 address: 0x00007FF677DE22CB base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlCleanupThreads:-1 in n.a.
    30 address: 0x00007FF677E68EF2 base: 0x00007FF677920000 module name: 'Photoshop.exe' symbol: xmlFileMatch:-1 in n.a.
    31 address: 0x00007FFFD782269D base: 0x00007FFFD7810000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    32 address: 0x00007FFFD8F6A9F8 base: 0x00007FFFD8F10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    M
    matcash
    Participant
    March 29, 2023

     

    I'm also having this frustrating issue. I can do a manual 'save' and it will save no problem at all. i run my action with a 'save' function in it and it throws up the 'could not complete command because of a program error' message. when i delete / hide the save function from my action, it works fine. i tried replacing the save function by re-recording it, and didn't work.

     

    please help! 😞

     

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete the command because of a program error.
    Stack:
    Adobe Photoshop 24.3.0 20230316.r.376 37b4b38
    0 address: 0x00007FF754294991 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
    1 address: 0x00007FF75282D114 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    2 address: 0x00007FF75282C4B9 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    3 address: 0x00007FF75282E755 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    4 address: 0x00007FF7510BEAEE base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    5 address: 0x00007FF75282E7E9 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    6 address: 0x00007FF75282D350 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    7 address: 0x00007FF75027D7ED base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF75025E379 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF75283DE1B base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    10 address: 0x00007FF75283DAC6 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    11 address: 0x00007FF75283DE1B base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    12 address: 0x00007FF75283DAC6 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    13 address: 0x00007FF75283DE1B base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    14 address: 0x00007FF75283DAC6 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    15 address: 0x00007FF75283DE1B base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    16 address: 0x00007FF75283DAC6 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    17 address: 0x00007FF75283DE1B base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    18 address: 0x00007FF75283DAC6 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    19 address: 0x00007FF750BA67E3 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    20 address: 0x00007FF75283DE1B base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    21 address: 0x00007FF75283DAC6 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    22 address: 0x00007FF75283DE1B base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    23 address: 0x00007FF75283DAC6 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    24 address: 0x00007FF75283DE1B base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    25 address: 0x00007FF75283DAC6 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    26 address: 0x00007FF7501AB302 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    27 address: 0x00007FF75283DE1B base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    28 address: 0x00007FF750366272 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
    29 address: 0x00007FF75287775E base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    30 address: 0x00007FF752876EF5 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    31 address: 0x00007FF75287599A base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    32 address: 0x00007FF75036C6D1 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
    33 address: 0x00007FF7517E2571 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    34 address: 0x00007FF7517E225F base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    35 address: 0x00007FF750F79613 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    36 address: 0x00007FF75287775E base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    37 address: 0x00007FF752876EF5 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    38 address: 0x00007FF75287599A base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    39 address: 0x00007FF75284EF26 base: 0x00007FF74F860000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.

    nrsoyturk
    nrsoyturk
    Participant
    March 29, 2023

    katmanları birleştirip kaydetme için bir action aracı hazırlamıştım action ile işlem yaptığımda bu hatayı alıyorum

     

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete the command because of a program error.
    Stack:
    Adobe Photoshop 24.3.0 20230316.r.376 37b4b38
    0 address: 0x00007FF724C44991 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
    1 address: 0x00007FF7231DD114 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    2 address: 0x00007FF7231DC4B9 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    3 address: 0x00007FF7231DE755 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    4 address: 0x00007FF721A6EAEE base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    5 address: 0x00007FF7231DE7E9 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    6 address: 0x00007FF7231DD350 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    7 address: 0x00007FF720C2D7ED base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF720C0E379 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    10 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    11 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    12 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    13 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    14 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    15 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    16 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    17 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    18 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    19 address: 0x00007FF7215567E3 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    20 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    21 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    22 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    23 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    24 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    25 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    26 address: 0x00007FF720B5B302 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    27 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    28 address: 0x00007FF720D16272 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
    29 address: 0x00007FF72322775E base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    30 address: 0x00007FF723226EF5 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    31 address: 0x00007FF72322599A base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    32 address: 0x00007FF720D1C6D1 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
    33 address: 0x00007FF722192571 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    34 address: 0x00007FF72219225F base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    35 address: 0x00007FF721929613 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    36 address: 0x00007FF72322775E base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    37 address: 0x00007FF723226EF5 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    38 address: 0x00007FF72322599A base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    39 address: 0x00007FF7231FEF26 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.

     

    nrsoyturk
    nrsoyturk
    Participant
    March 29, 2023

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete the command because of a program error.
    Stack:
    Adobe Photoshop 24.3.0 20230316.r.376 37b4b38
    0 address: 0x00007FF724C44991 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
    1 address: 0x00007FF7231DD114 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    2 address: 0x00007FF7231DC4B9 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    3 address: 0x00007FF7231DE755 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    4 address: 0x00007FF721A6EAEE base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    5 address: 0x00007FF7231DE7E9 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    6 address: 0x00007FF7231DD350 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    7 address: 0x00007FF720C2D7ED base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF720C0E379 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    10 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    11 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    12 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    13 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    14 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    15 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    16 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    17 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    18 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    19 address: 0x00007FF7215567E3 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    20 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    21 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    22 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    23 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    24 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    25 address: 0x00007FF7231EDAC6 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    26 address: 0x00007FF720B5B302 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    27 address: 0x00007FF7231EDE1B base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    28 address: 0x00007FF720D16272 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
    29 address: 0x00007FF72322775E base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    30 address: 0x00007FF723226EF5 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    31 address: 0x00007FF72322599A base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    32 address: 0x00007FF720D1C6D1 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
    33 address: 0x00007FF722192571 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    34 address: 0x00007FF72219225F base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    35 address: 0x00007FF721929613 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    36 address: 0x00007FF72322775E base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    37 address: 0x00007FF723226EF5 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    38 address: 0x00007FF72322599A base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    39 address: 0x00007FF7231FEF26 base: 0x00007FF720210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.

     

    J
    jwmphotog
    Participating Frequently
    March 29, 2023

    The following is the error I received when doing a batch process, which I have done thousands of times. I have NOT done anything unique to my process prior to getting this error message. Please advise on how to remidy, thank you.

     

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete the command because of a program error.
    Stack:
    Adobe Photoshop 24.3.0 20230316.r.376 37b4b38
    0 address: 0x00007FF722C14991 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
    1 address: 0x00007FF7211AD114 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    2 address: 0x00007FF7211AC4B9 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    3 address: 0x00007FF7211AE755 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    4 address: 0x00007FF71FA3EAEE base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    5 address: 0x00007FF7211AE7E9 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    6 address: 0x00007FF7211AD350 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    7 address: 0x00007FF71EBFD7ED base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    8 address: 0x00007FF71EBDE379 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    9 address: 0x00007FF7211BDE1B base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    10 address: 0x00007FF7211BDAC6 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    11 address: 0x00007FF7211BDE1B base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    12 address: 0x00007FF7211BDAC6 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    13 address: 0x00007FF7211BDE1B base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    14 address: 0x00007FF7211BDAC6 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    15 address: 0x00007FF7211BDE1B base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    16 address: 0x00007FF7211BDAC6 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    17 address: 0x00007FF7211BDE1B base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    18 address: 0x00007FF7211BDAC6 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    19 address: 0x00007FF71F5267E3 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
    20 address: 0x00007FF7211BDE1B base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    21 address: 0x00007FF7211BDAC6 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    22 address: 0x00007FF7211BDE1B base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    23 address: 0x00007FF7211BDAC6 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    24 address: 0x00007FF7211BDE1B base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    25 address: 0x00007FF7211BDAC6 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    26 address: 0x00007FF71EB2B302 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    27 address: 0x00007FF7211BDE1B base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    28 address: 0x00007FF71ECE6272 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
    29 address: 0x00007FF7211F775E base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    30 address: 0x00007FF7211F6EF5 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    31 address: 0x00007FF7211F599A base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    32 address: 0x00007FF71ECEC6D1 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: ??1Texture1D@OGL@AIF@@UEAA@XZ:-1 in n.a.
    33 address: 0x00007FF720162571 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    34 address: 0x00007FF72016225F base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    35 address: 0x00007FF71F68E3D7 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    36 address: 0x00007FF71F68EE01 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    37 address: 0x00007FF71F692175 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    38 address: 0x00007FF7211F775E base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    39 address: 0x00007FF7211F6EF5 base: 0x00007FF71E1E0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.

     

    Odwazny
    Odwazny
    Participating Frequently
    March 28, 2023

    Hello, i've got this issue above:

    Please check this.

    Thank You.

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 24.3.0 20230316.r.376 37b4b38
    0 address: 0x00007FF6AEC44991 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
    1 address: 0x00007FF6AD1DD114 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    2 address: 0x00007FF6AD1DC4B9 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    3 address: 0x00007FF6AC3DC7B4 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    4 address: 0x00007FF6AC3DBFD9 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    5 address: 0x00007FF6AC3DBE39 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    6 address: 0x00007FF6AC3EDB8D base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    7 address: 0x00007FF6AD2230F5 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    8 address: 0x00007FF6AD225FF7 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    9 address: 0x00007FF6AD22599A base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    10 address: 0x00007FF6AD1FEF26 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    11 address: 0x00007FF6AA6F08C8 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    12 address: 0x00007FF6AA6F095D base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    13 address: 0x00007FF6AA6CF8C0 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlCleanupThreads:-1 in n.a.
    14 address: 0x00007FF6AA6DE621 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    15 address: 0x00007FF6AAAB1C52 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    16 address: 0x00007FF6AA6D22CB base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlCleanupThreads:-1 in n.a.
    17 address: 0x00007FF6AA758EF2 base: 0x00007FF6AA210000 module name: 'Photoshop.exe' symbol: xmlFileMatch:-1 in n.a.
    18 address: 0x00007FFE04A126BD base: 0x00007FFE04A00000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFE05B8A9F8 base: 0x00007FFE05B30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    J
    jakef53608516
    Participant
    March 28, 2023

    Photoshop Error information

    Code: -1

    Text: because of a program error

    Message: Could not complete the command because of a program error.

    Stack:

    Adobe Photoshop 24.3.0 20230316.r.376 37b4b38

    0 address: 0x105644d52 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '0   Adobe Photoshop 2023                0x0000000105644d8e Adobe Photoshop 2023 + 41667982'

    1 address: 0x1055bc9cf base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '1   Adobe Photoshop 2023                0x00000001055bc9cf Adobe Photoshop 2023 + 41109967'

    2 address: 0x1055badc1 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '2   Adobe Photoshop 2023                0x00000001055badc1 Adobe Photoshop 2023 + 41102785'

    3 address: 0x1055bb0de base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '3   Adobe Photoshop 2023                0x00000001055bb0de Adobe Photoshop 2023 + 41103582'

    4 address: 0x1055bb04f base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '4   Adobe Photoshop 2023                0x00000001055bb04f Adobe Photoshop 2023 + 41103439'

    5 address: 0x1055bd73f base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '5   Adobe Photoshop 2023                0x00000001055bd73f Adobe Photoshop 2023 + 41113407'

    6 address: 0x1055bd77b base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '6   Adobe Photoshop 2023                0x00000001055bd77b Adobe Photoshop 2023 + 41113467'

    7 address: 0x104795b2e base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '7   Adobe Photoshop 2023                0x0000000104795b2e Adobe Photoshop 2023 + 26270510'

    8 address: 0x1047a5560 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '8   Adobe Photoshop 2023                0x00000001047a5560 Adobe Photoshop 2023 + 26334560'

    9 address: 0x1054d775f base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '9   Adobe Photoshop 2023                0x00000001054d775f Adobe Photoshop 2023 + 40171359'

    10 address: 0x1054d775f base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '10  Adobe Photoshop 2023                0x00000001054d775f Adobe Photoshop 2023 + 40171359'

    11 address: 0x1054d775f base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '11  Adobe Photoshop 2023                0x00000001054d775f Adobe Photoshop 2023 + 40171359'

    12 address: 0x1054d775f base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '12  Adobe Photoshop 2023                0x00000001054d775f Adobe Photoshop 2023 + 40171359'

    13 address: 0x1054d775f base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '13  Adobe Photoshop 2023                0x00000001054d775f Adobe Photoshop 2023 + 40171359'

    14 address: 0x1047cbf45 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '14  Adobe Photoshop 2023                0x00000001047cbf45 Adobe Photoshop 2023 + 26492741'

    15 address: 0x1054d775f base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '15  Adobe Photoshop 2023                0x00000001054d775f Adobe Photoshop 2023 + 40171359'

    16 address: 0x1054d775f base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '16  Adobe Photoshop 2023                0x00000001054d775f Adobe Photoshop 2023 + 40171359'

    17 address: 0x1054d775f base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '17  Adobe Photoshop 2023                0x00000001054d775f Adobe Photoshop 2023 + 40171359'

    18 address: 0x1049732df base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '18  Adobe Photoshop 2023                0x00000001049732df Adobe Photoshop 2023 + 28226271'

    19 address: 0x1054d775f base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '19  Adobe Photoshop 2023                0x00000001054d775f Adobe Photoshop 2023 + 40171359'

    20 address: 0x1043eda45 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '20  Adobe Photoshop 2023                0x00000001043eda45 Adobe Photoshop 2023 + 22436421'

    21 address: 0x1054d39f7 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '21  Adobe Photoshop 2023                0x00000001054d39f7 Adobe Photoshop 2023 + 40155639'

    22 address: 0x1054d2cbe base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '22  Adobe Photoshop 2023                0x00000001054d2cbe Adobe Photoshop 2023 + 40152254'

    23 address: 0x1055b670b base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '23  Adobe Photoshop 2023                0x00000001055b670b Adobe Photoshop 2023 + 41084683'

    24 address: 0x1043ee5ee base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '24  Adobe Photoshop 2023                0x00000001043ee5ee Adobe Photoshop 2023 + 22439406'

    25 address: 0x104436aa5 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '25  Adobe Photoshop 2023                0x0000000104436aa5 Adobe Photoshop 2023 + 22735525'

    26 address: 0x1044355c6 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '26  Adobe Photoshop 2023                0x00000001044355c6 Adobe Photoshop 2023 + 22730182'

    27 address: 0x10749490f base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '27  Adobe Photoshop 2023                0x000000010749490f Adobe Photoshop 2023 + 73451791'

    28 address: 0x1054d39f7 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '28  Adobe Photoshop 2023                0x00000001054d39f7 Adobe Photoshop 2023 + 40155639'

    29 address: 0x1054d2cbe base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '29  Adobe Photoshop 2023                0x00000001054d2cbe Adobe Photoshop 2023 + 40152254'

    30 address: 0x1055b670b base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '30  Adobe Photoshop 2023                0x00000001055b670b Adobe Photoshop 2023 + 41084683'

    31 address: 0x1055a9040 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '31  Adobe Photoshop 2023                0x00000001055a9040 Adobe Photoshop 2023 + 41029696'

    32 address: 0x1055a9168 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '32  Adobe Photoshop 2023                0x00000001055a9168 Adobe Photoshop 2023 + 41029992'

    33 address: 0x1055522fc base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '33  Adobe Photoshop 2023                0x00000001055522fc Adobe Photoshop 2023 + 40674044'

    34 address: 0x1055b8d85 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '34  Adobe Photoshop 2023                0x00000001055b8d85 Adobe Photoshop 2023 + 41094533'

    35 address: 0x1055b670b base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '35  Adobe Photoshop 2023                0x00000001055b670b Adobe Photoshop 2023 + 41084683'

    36 address: 0x1055a9040 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '36  Adobe Photoshop 2023                0x00000001055a9040 Adobe Photoshop 2023 + 41029696'

    37 address: 0x1055a9168 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '37  Adobe Photoshop 2023                0x00000001055a9168 Adobe Photoshop 2023 + 41029992'

    38 address: 0x1055c8ade base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '38  Adobe Photoshop 2023                0x00000001055c8ade Adobe Photoshop 2023 + 41159390'

    39 address: 0x103dc95ba base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '39  Adobe Photoshop 2023                0x0000000103dc95ba Adobe Photoshop 2023 + 15996346'

    40 address: 0x103dce6ee base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '40  Adobe Photoshop 2023                0x0000000103dce6ee Adobe Photoshop 2023 + 16017134'

    41 address: 0x103808c77 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '41  Adobe Photoshop 2023                0x0000000103808c77 Adobe Photoshop 2023 + 9964663'

    42 address: 0x1055ceb8a base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '42  Adobe Photoshop 2023                0x00000001055ceb8a Adobe Photoshop 2023 + 41184138'

    43 address: 0x1055cea56 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '43  Adobe Photoshop 2023                0x00000001055cea56 Adobe Photoshop 2023 + 41183830'

    44 address: 0x1055cea56 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '44  Adobe Photoshop 2023                0x00000001055cea56 Adobe Photoshop 2023 + 41183830'

    45 address: 0x1055cea56 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '45  Adobe Photoshop 2023                0x00000001055cea56 Adobe Photoshop 2023 + 41183830'

    46 address: 0x1055cea56 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '46  Adobe Photoshop 2023                0x00000001055cea56 Adobe Photoshop 2023 + 41183830'

    47 address: 0x1055cea56 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '47  Adobe Photoshop 2023                0x00000001055cea56 Adobe Photoshop 2023 + 41183830'

    48 address: 0x1055cea56 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '48  Adobe Photoshop 2023                0x00000001055cea56 Adobe Photoshop 2023 + 41183830'

    49 address: 0x1055cea56 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '49  Adobe Photoshop 2023                0x00000001055cea56 Adobe Photoshop 2023 + 41183830'

    50 address: 0x1055d9900 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '50  Adobe Photoshop 2023                0x00000001055d9900 Adobe Photoshop 2023 + 41228544'

    51 address: 0x1076aebfc base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '51  Adobe Photoshop 2023                0x00000001076aebfc Adobe Photoshop 2023 + 75656188'

    52 address: 0x1055a7a2c base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '52  Adobe Photoshop 2023                0x00000001055a7a2c Adobe Photoshop 2023 + 41024044'

    53 address: 0x104d11b6b base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '53  Adobe Photoshop 2023                0x0000000104d11b6b Adobe Photoshop 2023 + 32021355'

    54 address: 0x1055a5c2c base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '54  Adobe Photoshop 2023                0x00000001055a5c2c Adobe Photoshop 2023 + 41016364'

    55 address: 0x10555e825 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '55  Adobe Photoshop 2023                0x000000010555e825 Adobe Photoshop 2023 + 40724517'

    56 address: 0x10555f30b base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '56  Adobe Photoshop 2023                0x000000010555f30b Adobe Photoshop 2023 + 40727307'

    57 address: 0x7ff81cec43a2 base: 0x7ff81cc97000 module name: 'AppKit' symbol info: '57  AppKit                              0x00007ff81cec43a2 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4283'

    58 address: 0x7ff81ce3a58e base: 0x7ff81cc97000 module name: 'AppKit' symbol info: '58  AppKit                              0x00007ff81ce3a58e -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2595'

    59 address: 0x7ff81ce3994f base: 0x7ff81cc97000 module name: 'AppKit' symbol info: '59  AppKit                              0x00007ff81ce3994f -[NSWindow(NSEventRouting) sendEvent:] + 345'

    60 address: 0x10e2e8f03 base: 0x10e1be000 module name: 'AdobeOwl' symbol info: '60  AdobeOwl                            0x000000010e2e8f03 OWLCocoaResetHotViews + 17924'

    61 address: 0x7ff81ce37cbe base: 0x7ff81cc97000 module name: 'AppKit' symbol info: '61  AppKit                              0x00007ff81ce37cbe -[NSApplication(NSEvent) sendEvent:] + 358'

    62 address: 0x105551599 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '62  Adobe Photoshop 2023                0x0000000105551599 Adobe Photoshop 2023 + 40670617'

    63 address: 0x105552285 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '63  Adobe Photoshop 2023                0x0000000105552285 Adobe Photoshop 2023 + 40673925'

    64 address: 0x7ff81d0f6665 base: 0x7ff81cc97000 module name: 'AppKit' symbol info: '64  AppKit                              0x00007ff81d0f6665 -[NSApplication _handleEvent:] + 65'

    65 address: 0x7ff81ccc67dc base: 0x7ff81cc97000 module name: 'AppKit' symbol info: '65  AppKit                              0x00007ff81ccc67dc -[NSApplication run] + 623'

    66 address: 0x105552c5d base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '66  Adobe Photoshop 2023                0x0000000105552c5d Adobe Photoshop 2023 + 40676445'

    67 address: 0x105554f43 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '67  Adobe Photoshop 2023                0x0000000105554f43 Adobe Photoshop 2023 + 40685379'

    68 address: 0x1055a98a2 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '68  Adobe Photoshop 2023                0x00000001055a98a2 Adobe Photoshop 2023 + 41031842'

    69 address: 0x1076a315c base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '69  Adobe Photoshop 2023                0x00000001076a315c Adobe Photoshop 2023 + 75608412'

    70 address: 0x102e8e3f1 base: 0x102e88000 module name: 'Adobe Photoshop 2023' symbol info: '70  Adobe Photoshop 2023                0x0000000102e8e3f1 Adobe Photoshop 2023 + 25585'

    71 address: 0x7ff819778310 base: 0x7ff819772000 module name: 'dyld' symbol info: '71  dyld                                0x00007ff819778310 start + 2432'

    smtclicks
    smtclicks
    Participant
    March 28, 2023

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 24.3.0 20230316.r.376 37b4b38
    0 address: 0x104c28050 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '0 Adobe Photoshop 2023 0x0000000104c28080 Adobe Photoshop 2023 + 39780480'
    1 address: 0x104b9f940 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '1 Adobe Photoshop 2023 0x0000000104b9f940 Adobe Photoshop 2023 + 39221568'
    2 address: 0x104b9dee0 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '2 Adobe Photoshop 2023 0x0000000104b9dee0 Adobe Photoshop 2023 + 39214816'
    3 address: 0x106bf3ac8 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '3 Adobe Photoshop 2023 0x0000000106bf3ac8 Adobe Photoshop 2023 + 73120456'
    4 address: 0x106bf3aa4 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '4 Adobe Photoshop 2023 0x0000000106bf3aa4 Adobe Photoshop 2023 + 73120420'
    5 address: 0x106bf3a98 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '5 Adobe Photoshop 2023 0x0000000106bf3a98 Adobe Photoshop 2023 + 73120408'
    6 address: 0x106bf3a8c base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '6 Adobe Photoshop 2023 0x0000000106bf3a8c Adobe Photoshop 2023 + 73120396'
    7 address: 0x106bf3a38 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '7 Adobe Photoshop 2023 0x0000000106bf3a38 Adobe Photoshop 2023 + 73120312'
    8 address: 0x104b9d448 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '8 Adobe Photoshop 2023 0x0000000104b9d448 Adobe Photoshop 2023 + 39212104'
    9 address: 0x104b9b858 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '9 Adobe Photoshop 2023 0x0000000104b9b858 Adobe Photoshop 2023 + 39204952'
    10 address: 0x104b99800 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '10 Adobe Photoshop 2023 0x0000000104b99800 Adobe Photoshop 2023 + 39196672'
    11 address: 0x104b8caa8 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '11 Adobe Photoshop 2023 0x0000000104b8caa8 Adobe Photoshop 2023 + 39144104'
    12 address: 0x104b8cc00 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '12 Adobe Photoshop 2023 0x0000000104b8cc00 Adobe Photoshop 2023 + 39144448'
    13 address: 0x104b37b78 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '13 Adobe Photoshop 2023 0x0000000104b37b78 Adobe Photoshop 2023 + 38796152'
    14 address: 0x19d6a8098 base: 0x19d2f0000 module name: 'AppKit' symbol info: '14 AppKit 0x000000019d6a8098 -[NSApplication _handleEvent:] + 60'
    15 address: 0x19d31ce30 base: 0x19d2f0000 module name: 'AppKit' symbol info: '15 AppKit 0x000000019d31ce30 -[NSApplication run] + 500'
    16 address: 0x104b38558 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '16 Adobe Photoshop 2023 0x0000000104b38558 Adobe Photoshop 2023 + 38798680'
    17 address: 0x104b3a960 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '17 Adobe Photoshop 2023 0x0000000104b3a960 Adobe Photoshop 2023 + 38807904'
    18 address: 0x104b8d3f0 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '18 Adobe Photoshop 2023 0x0000000104b8d3f0 Adobe Photoshop 2023 + 39146480'
    19 address: 0x106b61c48 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '19 Adobe Photoshop 2023 0x0000000106b61c48 Adobe Photoshop 2023 + 72522824'
    20 address: 0x10263d9d0 base: 0x102638000 module name: 'Adobe Photoshop 2023' symbol info: '20 Adobe Photoshop 2023 0x000000010263d9d0 Adobe Photoshop 2023 + 22992'
    21 address: 0x199c9be50 base: 0x199c96000 module name: 'dyld' symbol info: '21 dyld 0x0000000199c9be50 start + 2544'

     

    ianf99270111
    ianf99270111
    Participant
    March 27, 2023

    When I try to scan (Import WIA) I get the following , I have installed new version PS still same error

    Photoshop Error information
    Code: -1
    Text: because of a program error
    Message: Could not complete your request because of a program error.
    Stack:
    Adobe Photoshop 24.3.0 20230316.r.376 37b4b38
    0 address: 0x00007FF662FD4991 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: dunamis_http_setSendRequestCallback:-1 in n.a.
    1 address: 0x00007FF66156D114 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    2 address: 0x00007FF66156C4B9 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    3 address: 0x00007FF66076C7B4 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    4 address: 0x00007FF66076BFD9 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    5 address: 0x00007FF66076BE39 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    6 address: 0x00007FF66077DB8D base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    7 address: 0x00007FF6615B30F5 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    8 address: 0x00007FF6615B5FF7 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    9 address: 0x00007FF6615B599A base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    10 address: 0x00007FF66158EF26 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlCheckHTTPInput:-1 in n.a.
    11 address: 0x00007FF65EA808C8 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    12 address: 0x00007FF65EA8095D base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    13 address: 0x00007FF65EA5F8C0 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlCleanupThreads:-1 in n.a.
    14 address: 0x00007FF65EA6E621 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: ?do_always_noconv@?$codecvt_null@_W@archive@boost@@EEBA_NXZ:-1 in n.a.
    15 address: 0x00007FF65EE41C52 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
    16 address: 0x00007FF65EA622CB base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlCleanupThreads:-1 in n.a.
    17 address: 0x00007FF65EAE8EF2 base: 0x00007FF65E5A0000 module name: 'Photoshop.exe' symbol: xmlFileMatch:-1 in n.a.
    18 address: 0x00007FFED3847614 base: 0x00007FFED3830000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
    19 address: 0x00007FFED39826A1 base: 0x00007FFED3930000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

     

    E
    Ella5ECF
    Participating Frequently
    March 26, 2023

    Hello,

    Wondering if anyone could help please- Photoshop has suddenly decided that it won't save any files using my pre-saved Actions. I get the 'could not complete due to programme error' every time, I have tried updates/re-startin/re-setting preferences and none have worked. 

    Any advice greatly appreciated.

     

    Machine info:

    iMac retina 5k 2017 27"

    3.5 GHz Quad-Core Intel Core i5

    Radeon Pro 575 4 GB

    48 GB 2400 MHz DDR4

    Mac OS Ventura Version 13.2.1

     

    Here are my error stacks copied from the clipboard:

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