Program error photoshop 2024

[Shanny32286169agbr]

Can't work with photoshop because everything than I do I have a program error. I try reinstal the GPU program which work for about a few hour before doing it again. Can't do that everytime and can't work without the GPU. Do anyone have another solution? 

[Kevin Stohlmeyer]

Hi @Shanny32286169agbr Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data. 

[Shanny32286169agbr]

After working with a technicien of adobe, they told me that all your display must be connected to the same GPU. Since the version 24.0 of photoshop is a requierement. 

[Mohd Rukhairy]

I encountered this problem today after updating my GPU driver. I had been using the same version of Photoshop for a few weeks without any issues. The problem started when I was forced to update my GPU driver because DAZ Studio 4.22 requires the latest NVIDIA drivers to be installed for rendering without crashing. After resolving the issues with DAZ Studio, I now face problems with Photoshop due to the new drivers, I believe.

Here are the software and driver versions:

NVIDIA Driver Version: 31.0.15.4601 (NVIDIA 546.01) DCH
Operating System: Windows 11 64-bit
Adobe Photoshop Version: 25.1.0 (Released on 2023-10-16, build 20231016.r.120 ca99df2) x64

My current issue is that I'm using a laptop with a single external display, and it's inconvenient to keep unplugging the external display every time I want to run Photoshop. Is there any other workaround for this issue?

P.S.: Photoshop runs fine when not connected to an external display.

[Kevin Stohlmeyer]

@Mohd Rukhairy not the answer you want to hear but upgrade your GPU to allow for an external display.

[robina12265713]

It's going to get to a point where it's no longer worth having a PS subscription. So many people are experiencing crashing on start-up. It seems like something that they might have considered before rolling out the 2024 version. I was finally able to roll back to the previous version after well over an hour on chat with a tech rep from Adobe. He also told me that I would have to upgrade my GPU. However - It's not going to be a long-term fix because the old version will become outdated. 20+ years on PS and it's good - but not worth having to invest in new hardware.