Program error while saving a file in Photoshop (23.4.1) [Windows]

Question

Never had a message before about how Photoshop was unable to complete my request due to a program error.Updated to 23.4.1 and have now had Photoshop 'bomb' with this message as I was about to save my work. SOOO annoying when the QA team doesn't do their job properly.   
 
It is my fault - for trusting them and clicking 'Update'?
 
Also, so little info - just 'Sorry, Photoshop has been broken'...   with 'Would you like to go back to an older/working version' as one of Adobe's suggestionsIn the words of Metallica: Sad, but true Windows 10 machine with all patches/updates applied and no other issues reported

{Title edited by Moderator}

Ranjisha Sengupta · Answer

Hi there,

We're sorry to hear that you cannot save the file due to a Program error.

Could you please share the system info of Photoshop (Help > About Photoshop) and the version of Windows on your computer? Is this happening with a particular file type or any files? How much RAM and spare hard disk capacity do you have?

Is your GPU supported? Menu Help>GPU Compatibility Preference performance.

Check this article for the troubleshooting steps: https://helpx.adobe.com/photoshop/kb/program-error-opening-psd.html.

Ensure your system meets Photoshop's minimum requirements for the latest version.
See Photoshop system requirements. If your graphics hardware is unsupported, you may need to update to more modern graphics hardware. See Minimum graphics processor requirements.

Let us know if this helps.

Thanks.

Ranjisha

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