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Program error

Community Beginner ,
Aug 14, 2017 Aug 14, 2017

I am receiving this error when I go to Image - Adjustments - Brightness and Contrast:

Could not complete the Brightness/Contrast command because of a program error.

The error also occurs when accessing the Equalize tab under Image - Adjustments.

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correct answers 1 Correct answer

Community Beginner , Aug 14, 2017 Aug 14, 2017

I have uninstalled and reinstalled PS and the problem has been cleared up. Everything else I use on a regular basis was working fine, but obviously there was some small glitch in the installation. Thanks you all for he responses

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Engaged ,
Aug 14, 2017 Aug 14, 2017

If the active layer has no pixels in the selected area (transparent), you'll get that error.

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Engaged ,
Aug 14, 2017 Aug 14, 2017

Also, have you tried a brightness/contrast adjustment layer to see if that works?

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Community Beginner ,
Aug 14, 2017 Aug 14, 2017

I normally use an adjustment layer for Brightness Contrast, but there is no visible modification. That was what promped me to use image/adjust which produced the error.

There is only one layer and it is active.

I have tried on about a dozen other images and get the same error on each.

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Community Expert ,
Aug 14, 2017 Aug 14, 2017

Hi

Can you show a screenshot with the layers panel visible and the image window immediately before making the image adjustment?

You might also want to try a preference reset in the meantime. Go to Preferences >General > Reset Preferences on Quit. You will need to restart Photoshop after clicking OK.

Dave

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Community Beginner ,
Aug 14, 2017 Aug 14, 2017

I have uninstalled and reinstalled PS and the problem has been cleared up. Everything else I use on a regular basis was working fine, but obviously there was some small glitch in the installation. Thanks you all for he responses

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Community Expert ,
Aug 14, 2017 Aug 14, 2017

You might not have a layer selected.

Try flattening a copy of the image and see if you get the same error.

If not, make sure you have a layer selected.

You may want to try MACnTUTOR's very excellent suggestion of trying an adjustment layer.

HTH

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Community Expert ,
Aug 15, 2017 Aug 15, 2017

Glad you're sorted

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New Here ,
Aug 16, 2021 Aug 16, 2021
LATEST

I first got into this error when editing a PNG file screenshot from an IPhone. When I used the same picture but taken from my DSLR I got no problem. My conclusion was the selected pixels are too little/ too small. I went back to the PNG file from the IPhone, selected a larger area, and it works fine. So using a higher resolution picture or selecting a larger area of the image will solve your issue. Stay safe and healthy!

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