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Participant
May 18, 2022
Answered

Project all gone

  • May 18, 2022
  • 6 replies
  • 392 views

I used adobe yesterday saved the projects and then went to sleep. Woke up the nxt day and every single projects i have done in the past 4 months have disappeared exept one project which i last edited 4 months ago. Checked everywhere, cloud documents, they are just nowhere. I really do not understand how this occured like evey file i had saved for the past 4 months gone except one. I realy need those files back, and would be grateful if anyone can can help me.

This topic has been closed for replies.
Correct answer CShubert

Where did you save the files locally? Can you find one/them on your hd and then open one by double clicking? Not sure yet what is happening, but if you saved them locally, then Ps should not have "done" anything with them, we just have to find them...

Thank you,

6 replies

Participant
May 18, 2022

I have some saved in my pictures folder but some I didn't save. The ones I didn't save showed in the recent so there must be somewhere they were stores.

CShubert
Community Manager
CShubertCommunity ManagerCorrect answer
Community Manager
May 18, 2022

Where did you save the files locally? Can you find one/them on your hd and then open one by double clicking? Not sure yet what is happening, but if you saved them locally, then Ps should not have "done" anything with them, we just have to find them...

Thank you,

davescm
Community Expert
Community Expert
May 18, 2022

The recent file list is just a list that links to the actual files. So seeing no files in that list can simply be that the list has been  reset. If you know the name (or part of the name) of at least one of the files, then search your disk(s) for that file.

 

Dave

Participant
May 18, 2022

Hmm I saved them locally but every time I went in it I saw the recent and clicked on them to edit and when I went to make a new projects I used the preset size i made. Now on recent there isn't any and there is no presets so even though I didn't save cloud they should still appear in there somewhere, how come they have disappeared from the recent?

CShubert
Community Manager
Community Manager
May 18, 2022

Hi @Agostino245040457583, sorry to hear this, let's see if we can figure out what happened.

 

Have you restarted your computer and made sure your cloud connection is active?  Did you save all these files on the cloud or locally...? Let's start here and see what is up.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

 

Thank you,

Participant
May 18, 2022

Bonjour
Cela fait 2 jours que j'ai installé la version 23.3.2.
Depuis tous mes fichiers Psd ont le logo de creative cloud au lieu de PS. Vous savez d'où vient le problème?
De plus, certains de mes fichiers enregistrés sur PS disparaissent de mes dossiers ou quand je les ouvre PS ne les reconnait pas... fichiers perdus, non utilisables! Pas cool...
Merci de l'aide que vous pourrez m'apporter.