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Proxy name and password

New Here ,
Feb 19, 2024 Feb 19, 2024

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Hi, I want to install the Photoshop app on my desktop, but got asked to fill in the proxy name and password.

When I look on my Proxy settings on my macbook, I cannot find a proxy name or password since I'am working from home.

 

What should I fill in here?

I allready asked the adobe chat for help but they couldn't help me with this problem.. If i'm not filling in this information I can't download the apps. thanks in advance!

Scherm­afbeelding 2024-02-19 om 20.42.21.pngScherm­afbeelding 2024-02-19 om 19.32.54.png

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Adobe
Community Expert ,
Feb 22, 2024 Feb 22, 2024

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@Michelle35556082p7tw 

 

You didn't say how you started to install Photoshop. Try these steps from Adobe to install Creative Cloud apps:

https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html

 

Jane

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LEGEND ,
Feb 22, 2024 Feb 22, 2024

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Turn off the web proxy if you don't have one.

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