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sandyb28316119
Participant
May 2, 2017
Answered

PS 2017 on MAC won't see a new SSD intended to be used as Scratch Disk?

  • May 2, 2017
  • 1 reply
  • 545 views

Purchased a 500GB SSD with USB 3.0 connection to add as my scratch disk, but it won't show up as an option. Please advise on how to get PS to see my new SSD. Thank you.

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Correct answer Sahil.Chawla

Yes, try reformating the SSD and it might help.

1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
May 2, 2017

Hi Sandyb,

As you are not able to see your SSD in Photoshop's preferences, could you try following the steps mentioned below and let us know if it works: -

1.     Go to Get info on your SSD and check "Ignore ownership on this volume"

2.     Relaunch Photoshop.

3.     You should now be able to check your disk as a scratch disk.

Regards,

Sahil

S
sandyb28316119Author
Participant
May 2, 2017

I don't see this option "Ignore ownership on this volume" in the "Get Info" on this SSD.

I did noticed that the new SSD drive that I want to use as my Scratch Disk is formatted as exFAT, whereas another external drive is formatted as Mac OS Extended (Journaled). Would this might be the problem? Should I reformat the new SSD drive to Mac OS Extended (Journaled)?

Thank you for your help and assistance.

Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
May 2, 2017

Yes, try reformating the SSD and it might help.

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