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Guy5EFB
Inspiring
October 27, 2021
Answered

PS 2022 is not opening again

  • October 27, 2021
  • 2 replies
  • 6108 views

Hello,

I am on a Mac running Monterey.

When I first installed 2022, it wouldn't open. Then it began opening.

Today, it won't open again, giving the usual error message.

Help.

Thanks so much,

Guy

PS Should I just uninstall and reinstall?

    This topic has been closed for replies.
    Correct answer Guy5EFB

    Helllo Andrew,

    I disconnected and reconnected my second monitor with no change. Then I uninstalled and reinstalled PS 2022. 

    That worked(?) I am back.

    Thank you for coming to the rescue.

    My very best,

    Guy

    2 replies

    Andrew Sender
    Community Manager
    Andrew SenderCommunity Manager
    Community Manager
    October 27, 2021

    Hi @Guy5EFB @michaelc4575 

    I am very sorry for the frustration and inconvenience.  Can you please provide details of your machine setup?

    • What hardware mac machine are you using? Apple Silicon/M1 vs Intel?  Mac Pro vs Macbook? Year?
    • Are there any external monitors or SideCar connected to your machine?
      • I had a similar Ps 2022 crasher with my external monitor.  I fixed it by disconnecting and reconnecting it.
    • Do you have the latest Creative Cloud Desktop installed?
    • Have you been submitting the crashers to both Apple and Adobe Crash Reporter?

     

    B
    bryant15436892
    Participant
    August 3, 2022

    I have uninstalled and then reinstalled Photoshop 2022 several times, and still does not open. Never had this happen before in many years of photoshop use. 

      Andrew Sender
      Community Manager
      Andrew SenderCommunity Manager
      Community Manager
      August 4, 2022

      Hi. Just wondering if you managed to figure this out. Having the same problem.


      Hi @bryant15436892 and @miked59640789 ,

      Guy was able to resolve the issue.  Can you share a screenshot of the issue, Photoshop not opening the file?  Is there any error message being shown?

      -Andrew

      M
      michaelc4575
      Participant
      October 27, 2021

      I installed 2022.  It crashed immediately every time. I uninstalled - reinstalled - rebooted and repeat. Still crashing.  2021 works

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