PS 2025 doesn't start !!!

Question

Serious problem... more than a week my PS2025 doesnt start. I use MAC. I get always this message: "Could not initialize Photoshop because an unexpected end-of-file was encountered."

Ive tried everything also reinstall the program and no success. Do you think Adobe will continously charging our CC for this program or better cancel the payments? Sorry, but I'm very upset.

Sameer K · Answer

Hey, @Marcos Kosma. Welcome to the Photoshop Community. I've moved your post to the Discussions.

I'll need more info to help you figure this out.

Did Photoshop close normally the last time it worked? Also, have you tried using Photoshop (beta)? Go to Creative Cloud > Apps section > Beta Apps tab.

Try these steps to get Photoshop to launch:

Reset Photoshop following only the second (manually) method from this article: https://adobe.ly/3DwR2qr
Ensure Photoshop has the required permissions on macOS: https://adobe.ly/3DyUwsz
Go to the following location to launch Photoshop via the terminal.
In Finder > Application Folder > Photoshop 2025 Folder > Right-click on Photoshop .app > Show Package Contents > Contents > macOS > Lightroom - double click to open.

Share the log of what you see in the terminal window when Photoshop Launches.

Let me know how it goes.

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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