PS 23.01 Crashes using Content aware fill

Forum|Forum|4 years ago
November 16, 2021
2 replies
720 views

Since upgrading to PS 23.01 It crashes every time using content aware fill. I have upgraded MAC OS to Monterey 12.01 but it still crashes. THE GPU test in PS says its compatible. What can I do to fix this?

macOS

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Correct answer PECourtejoie

Hi, I would try to create new preferences (and keep the old one in case the Ps team needs them if it helped:

See: https://helpx.adobe.com/photoshop/using/preferences.html#Manually

PECourtejoie

Correct answer

Community Expert

Hi, I would try to create new preferences (and keep the old one in case the Ps team needs them if it helped:

See: https://helpx.adobe.com/photoshop/using/preferences.html#Manually

I

Ian21775373dsukAuthor

Participant

Hi, removing the settings folder has fixed the fault. I have the folder saved if you need it.
Many Thanks
Ian

PECourtejoie

Community Expert

Glad it worked!

Did you keep them from a previous install ? (I mean accepted to migrate it at install time, or did you select to have new preferences?) Moving them this way allows you to recover some prefs, or some settings if needed.

Did you submit Adobe crash reports with your mail address? This way the team is aware of the issue, and could correlate with the prefs, if needed, but it does not seem to be a widespread issue.