PS and Illustrator 2024 both insanely laggy on high spec MBP

[loston_]

absolutely useless, the whole 2024 package. I am running the highest spec macbook pro from 2020 and both illustrator and photoshop are so laggy that its impossible to work. Further to this, they will not allow you to install previous versions before Illustrator 27.0 or Photoshop 22.2 so even if you want to return to the 2022 stable version you can't. 

My specs are as below and im running Sonoma 14.0 OS. 

I even just went as far as to completely reinstall the operating system and run nothing but the CC suite and it is still insanely slow. 

Please give me a direct download link to the stable 2022 Adobe CC immediately.

 

[Rob Johnston]

I'm running into serious graphics refreshing issues with a brand-new M2 Max Mac Studio running Sonoma 14.2.  Sounds like it might be the same issue that people are having here.

I was able to fund a workaround that resolves the problem in Illustrator.  Under the View menu I switched to "View using CPU".  The lag problem dissappeared.  This would imply that there's a problem with Illustrator rendering the screen using the GPU.  I'll keep using that mode until either Adobe or Apple figure out what's wrong.

[NB, colourmanagement]

@Rob Johnston 

Here is some more info on such issues:

Adobe writing on GPU (video card) issues.

First, here are some suggestions from Adobe for GPU issues.

First check the system requirements: https://helpx.adobe.com/photoshop/system-requirements.html

next:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Also, here are some further tips:

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews)

and restarting Photoshop have any bearing on the issue?

And sometimes this helps:

Go to Preferences > Performance..., uncheck Multithreaded Compositing, and restart Photoshop.

Also try this:

Next step would be to go to Preferences > Technology Previews... and enable "Older GPU mode (pre 2016)", then restart Photoshop

Next step would be to disable the GPU in Photoshop preferences, then restart Photoshop

Also consider updating your graphics driver

 
I hope this helps

neil barstow, colourmanagement net  - adobe forum volunteer - co-author: 'getting colour right'

google me "neil barstow colourmanagement" for lots of free articles on colour management

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[Pixy99]

This fixed it for me! Thank you Rob Johnston. I've had issues for weeks and thought it was another app conflict. This instantly fixed the issue.

[bradley34786026t772]

Its the worst version of illustrator ever made. No idea how the development team thought it was OK to put this out to the public. Really upsetting the company would think products like this are OK to put out. They obviously don't care because they collect monthly fees.

They owe us all money back - at least a couple of months. For the horrendous performance, developers should fired for this. They should change the name to Adobe Crash, more accurate.

[bradley34786026t772]

I wish that you guys would make older versions available, at least they run without having to do an update every 10 minutes.

[LukeRitchie]

I continually have laggy slowdown issues with new versions of adobe products

I was thinking about getting more ram even as photoshop and illustrator are unusable!!

I went back to photoshop 24.7.2 and now everything is super fast again and did that same with illustrator

Now everything is super fast again. SO the issue is definitely with the new versions of adobe software and not my system as I'm running a very beefy laptop!!

Adobe sort your issues out please!

[Zeyong264755297v6y]

I upgraded my PS recently on a window laptop. The new version is just unusable for my device.

[Derek Cross]

Hi Zeyong

Welcome to this friendly forum.

Which OS and how much RAM and spare hard disk capacity do you have on your laptop?

How does "unusable" manifest itself?

[Zeyong264755297v6y]

Thank you for your help! My laptop is 64X Windows 10 22H2. I have 16G ram, 119G in C (only 6G is available) and 337G in D (only 40G is available).

In the newest version of Photoshop, I don't remember all the function that's laggy, but at least type in character in a text component and zoom in zoom out is laggy. A work can be done in 10 seconds in the unlaggy version will need around 30s - a minute to finish. There are too much waiting for the creation process. I switched back to the older version and it works fine for me

[Zeyong264755297v6y]

Thank you for your help! My laptop is 64X Windows 10 22H2. I have 16G ram, 119G in C (only 6G is available) and 337G in D (only 40G is available).

In the newest version of Photoshop, I don't remember all the function that's laggy, but at least type in character in a text component and zoom in zoom out is laggy. A work can be done in 10 seconds in the unlaggy version will need around 30s - a minute to finish. There are too much waiting for the creation process. I switched back to the older version and it works fine for me

[Derek Cross]

Hi Zeyong

6GB of spare disk capacity is insufficient, free up much more space.

[didiermazier]

With the following config and less memory for the Radeon and the system everything works perfectly fine

So there is something wrong in the working process or the settings…

What is the size of the images you are working on?

[Kent243991273ps3]

Same problem. Have a PC with a 3080 rtx card at home and a decent iMac at work. Illustrator sucks on both now. My co-worker thinks so too. We have a combined expereience of 50 years in graphic design, so don't tell me this program is running well.  

[Derek Cross]

Hi Kent243991273ps3

This is the Photoshop forum; it's recommended you post in the Illustrator forum.

[ianrandmckenzie]

The topic references PS and illustrator and I'd wager many are landing here from a Google search where the Illustrator forum clearly doesn't have a topic as easily searchable as this relevant one..

[Wave Digital Arts]

I was having the same issue, until I came across a Reddit post which suggested disabling the app 'Magnet'. I've turned it off for Illustrator, and the issue now seems to be resolved.

If you're using Magnet, you can disable it for Illustrator by opening an Illustrator window, click on the magnet icon in the toolbar, and select 'Ignore Illustrator'.

[Derek Cross]

Hi  Wave Digital Arts

This is the Photoshop forum; it's recommended you post in the Illustrator forum.

[ianrandmckenzie]

Hi Derek Cross, I too can copy/paste unhelpful messages:

The topic references PS and illustrator and I'd wager many are landing here from a Google search where the Illustrator forum clearly doesn't have a topic as easily searchable as this relevant one.

[Derek Cross]

There's no need to be rude Ian, this is a friendly user-to-user support forum where we try and help one another the best we can.

[Brookmachatte]

AGREED. My machine is brand new and runs terribly with Adobe. I use my computer for my work as a clothing designer and am continually hampered by the slow, laggy response while in Illustrator not to mention the insane amount of graphic anomalies that appear and disappear constantly. 

[Derek Cross]

From your screenshots it looks like you're using Illustrator, if so, please post in the correct forum – stating  "Adobe" doesn't help and include details of your system (RAM, spare hard disk capacity and OS).
https://community.adobe.com/t5/illustrator/ct-p/ct-illustrator?page=1&sort=latest_replies&lang=all&t... 

[steve26504888oocm]

Disable the GPU under the 'Performance' menu in settings

Switch off 'Show the start workspace when no documents are open' under 'General' menu in settings.

My illustrator has gone from taking over 2 minutes to open down to just 7 seconds!

[D Fosse]

@steve26504888oocm 

Disabling the GPU is like cutting off a leg because you have a blister. Don't do that. Fix the problem instead.

[steve26504888oocm]

Well it works for me and you’ll find a lot of posts on the pros and cons of this subject.

[D Fosse]

If you're fine with crippling the application and reverting to ca. 2018, then yes, you can do that.

There are no pros except that you don't have to bother with actual troubleshooting.