PS CC2014 "Could not save because of a disk error" Lately

I had the same issue with my 2013 MacBook Air. The file had previously been saved, then when I tried to save the final version the same error message popped up. I deleted the previous version and went to save as instead of save. After that, everything worked just fine. Hope this helps!

This morning when I returned to my MacPro I saw a message on my desktop telling me that one of my hard-drives was no longer mounted.

I opened Finder to confirm this and saw that the drive had re-mounted on its own and is actively working. 

Next I returned to Photoshop to continue working on an image from yesterday, which was still open.  I made a minor change and went to save the file, the following error popped up, "Could not save because of a disk error".

In Finder, I opened the drive in question, which is where I was attempting to save my current Photoshop file — and opened a random jpeg from that drive by dragging the file into Photoshop — as a test to see if it would open.  It opened with success,  I selected the whole image, copied it to a new layer and pasted it, then I flattened it and then I saved it to the drive with no error.  Next, I attempted to save the original file in question with no issues.

In conclusion, when this error arises, try opening another file from the drive in question, modify it and save it.  For me, these steps reestablished the connection between the hard-drive and Photoshop.

Give this approach a try to see if it helps.  It may not always work, yet it is worth attempting.

Best wishes!

I had the same problem.
In my case, it turned out to be that the image format wasn't suitable for the file format I was trying to save it in. There was nothing wrong with the disk at all, it was just the plugin returning a write error with no explanation.

Also today one of my 8GB DIMMs failed, it was just not regognised by the system.

but after i swaping them everything was OK.

during the last crash all DIMMs were recognised.

also during the crash only Capture One and Bridge were Runnning.

Please Help me with any hints what could that be? I got those errors just recently.

thanks!

hello again,

i got the error again today, but this time i could capture both Photoshop Crash report and some suspicious Console entries.

how can i attach the reports here. i would not paste them here, they are to long.

anyway i could recognise folowing suspitious messages in console right at the moment of the  "Could not use brush tool because of a disk error"

24.03.2015 16:31:49,212 Capture One[523]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

24.03.2015 16:32:00,026 Capture One[523]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

24.03.2015 16:32:21,436 Capture One[523]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

24.03.2015 16:32:47,041 com.apple.IconServicesAgent[267]: main Failed to composit image for binding VariantBinding [0x313] flags: 0x8 binding: FileInfoBinding [0x155] - extension: mp3, UTI: public.mp3, fileType: ????.

24.03.2015 16:32:47,041 quicklookd[1007]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x403] flags: 0x8 binding: FileInfoBinding [0x303] - extension: mp3, UTI: public.mp3, fileType: ???? request size:16 scale: 1

24.03.2015 16:32:47,049 com.apple.IconServicesAgent[267]: main Failed to composit image for binding VariantBinding [0x315] flags: 0x8 binding: FileInfoBinding [0x25d] - extension: caf, UTI: com.apple.coreaudio-format, fileType: ????.

24.03.2015 16:32:47,049 quicklookd[1007]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: caf, UTI: com.apple.coreaudio-format, fileType: ???? request size:16 scale: 1

24.03.2015 16:32:50,501 WindowServer[125]: CoreAnimation: rendering error 502

24.03.2015 16:32:50,517 WindowServer[125]: CoreAnimation: rendering error 502

24.03.2015 16:32:50,531 WindowServer[125]: CoreAnimation: rendering error 502

24.03.2015 16:32:50,548 WindowServer[125]: CoreAnimation: rendering error 502

24.03.2015 16:32:50,564 WindowServer[125]: CoreAnimation: rendering error 502

24.03.2015 16:32:50,581 WindowServer[125]: CoreAnimation: rendering error 502

24.03.2015 16:32:50,597 WindowServer[125]: CoreAnimation: rendering error 502

24.03.2015 16:34:56,178 WindowServer[125]: _CGXGetWindowOrderingGroup: Operation on a window 0x1e4 requiring rights 0x5 by caller Photoshop

24.03.2015 16:35:14,647 com.apple.kextd[12]: Can't create kext cache under / - owner not root.

24.03.2015 16:35:14,818 com.apple.kextd[12]: Can't create kext cache under / - owner not root.

24.03.2015 16:35:14,818 com.apple.kextd[12]: Can't create kext cache under / - owner not root.

24.03.2015 16:35:22,310 WindowServer[125]: _CGXGetWindowOrderingGroup: Operation on a window 0x1e4 requiring rights 0x5 by caller Photoshop

24.03.2015 16:35:48,139 com.apple.launchd.peruser.501[180]: (com.adobe.Photoshop.69200[445]) Job appears to have crashed: Segmentation fault: 11

24.03.2015 16:35:48,315 ReportCrash[1031]: Saved crash report for Adobe Photoshop CC 2014[445] version 15.2.2 (15.2.2.310) to /Users/MPro/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2014_2015-03-24-163548_Mpro.crash

24.03.2015 16:35:58,000 kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x9800 ****

24.03.2015 16:36:10,482 com.apple.appkit.xpc.openAndSavePanelService[1064]: Bogus event received by listener connection:

<error: 0x7fff75756b50> { count = 1, contents =

  "XPCErrorDescription" => <string: 0x7fff75756e60> { length = 18, contents = "Connection invalid" }

}

24.03.2015 16:36:12,957 com.apple.appkit.xpc.openAndSavePanelService[1064]: CGSGetWindowTransformAtPlacement

24.03.2015 16:36:12,957 com.apple.appkit.xpc.openAndSavePanelService[1064]: CGSTranslatePointForWindow

24.03.2015 16:36:12,957 com.apple.appkit.xpc.openAndSavePanelService[1064]: CGSGetWindowBounds

24.03.2015 16:36:14,032 com.apple.security.pboxd[1068]: assertion failed: 13F1066: liblaunch.dylib + 25164 [A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A]: 0x25

it just happened again.

this time i could capture the error message after the already known:

"Could not save because of a disk error"

then on closing all opened documents i get:

"A scratch disk error has occurred. Photoshop will now exit."

my primary scratch disk is the internal SSD of the MAC PRO, but the files i was trying to save are stored on the external RAID HDD.

when i check the SSD for errors i don't get any issues?

Here's some great advice from Gary Ballard:

DISK ERROR is a common topic here that's well covered in the archives and it almost always points to bad hardware (drives, cables, boards, drivers, ram).

<http://www.gballard.net/macrant/osx_troubleshooting.html>
<http://www.gballard.net/psd/troubleshootpurgepsd.html>
<http://www.gballard.net/macrant/ram.html>

If all else fails, anything that new and intermittent would return to factory hardware, reformat with zero write option, and install only the OS/Photoshop and all the updaters...

I know that's a pain, but at the end of the morning at least I have ruled out the install and have something solid to form an opinion on regarding bad hardware to insist on warranty replacement.

laden.m wrote: Disk Premissions Check or Disk Verification done.

Did you or did you you not run both utilities if they exist? I use windows. I would run chkdsk on my windows failing disk and check folder permissions where I have problems like you're having.