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PS gives 4GB warning when file isn't over 4GB.

Explorer ,
Dec 09, 2022 Dec 09, 2022

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Hi all,

 

I want to save files in TIF format, mainly because when saving I can keep working on the file while the save is happening.  PSBs don't seem to allow this, so you have to pause for a minute every time you want to save while working.

 

I get the attached message.  The Document Status bar shows the file size at 2GB.  The file after saving is 2GB.  But I can't save as TIF.

Anyone else having this problem?

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correct answers 1 Correct answer

Community Expert , Dec 09, 2022 Dec 09, 2022

You can start by telling us your compression settings.

 

PSD/PSB:

compression_1.png

TIFF:

compression_2.png

With compression off, PSD/PSB or TIFF should be roughly identical, with only minor differences.

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Adobe Employee ,
Dec 09, 2022 Dec 09, 2022

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Hi @kevholloway sorry you are having issues. Here is a reference blurb about PSBs:

Work within file-size limitations

Very large files are often the cause of performance problems.

Photoshop supports a maximum file size of 300,000 x 300,000 pixels, except for PDF files, which are limited to 30,000 x 30,000 pixels and 200 x 200 inches, and Camera Raw, which supports images up to 65,000 pixels long or wide and up to 512 megapixels.

File size capability for Photoshop:

  • PSD files: 2 GB
  • TIFF files: 4 GB
  • PSB files: 4 exabytes (4096 petabytes or 4 million terabytes)
  • PDF files: 10 GB (pages are limited to a maximum size of 200 inches)

https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html#tuning-features

 

Curious if this workflow has been working for you until now, or if this started after an update?

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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Explorer ,
Dec 09, 2022 Dec 09, 2022

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Thanks Cory - tried manually removing / restoring prefs but still get the same error.

 

I have TIFs over 2GB from the 21st of November 2022, so sounds like an update problem.

 

Photoshop System Info below:

 

Adobe Photoshop Version: 24.0.1 20221111.r.112 a12a934 x64 Number of Launches: 1 Operating System: Mac OS 12.6.0 System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 2900 MHz Built-in memory: 16384 MB Free memory: 4383 MB Memory available to Photoshop: 12486 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.7.2 SAM SDK Version: 2.0.0-main.1415 ACP.local Status: - SDK Version: 2.7.1.2 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.0.0.43 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.4.12 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: HarfBuzz Not Initialized TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon Pro 460
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,294 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1440, right=2560 Main Display Display: 2 Display Bounds: top=0, left=2560, bottom=1050, right=4240 High DPI Monitor ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=695278072 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

[676 ms]
Start sniffer 2022-12-09 12:33:09
# Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64
sniffer -baseTimeMS=695278072 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

{65 ms}
Start platform native
# displays: 2
Display 0
Display: 1952417163
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (596.55 335.56)
Pixel size: (0.233028 0.233028)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon Pro 460 index=1 preferred=1)

Display 1
Display: 69733382
Main: FALSE
Built in: TRUE
Stereo: FALSE
Bounds: (2,560, 0) -> (4,240, 1,050)
Dimensions: (3,360 2,100)
Physical size: (330.791 206.744)
Pixel size: (0.0984496 0.0984496)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon Pro 460 index=1 preferred=1)

# devices: 2
Device 0
Name: Intel(R) HD Graphics 530
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: EMBEDDED
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 1,610 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN

Device 1
Name: AMD Radeon Pro 460
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 2
1952417163
69733382
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{414 ms}

{414 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: 1952417163
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (596.55 335.56)
Pixel size: (0.233028 0.233028)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915465 index=1 preferred=1)

Display 1
Display: 69733382
Main: FALSE
Built in: TRUE
Stereo: FALSE
Bounds: (2,560, 0) -> (4,240, 1,050)
Dimensions: (3,360 2,100)
Physical size: (330.791 206.744)
Pixel size: (0.0984496 0.0984496)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16915465 index=1 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon Pro 460 OpenGL Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 2
1952417163
69733382
GPU accessible RAM: 4,096 MB
VRAM: 4,096 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 ATI-4.8.101)
Device version: 2.1 (2.1 ATI-4.8.101)
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16915465
Display mask: 1984
End platform OpenGL
{449 ms}

{449 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Intel(R) HD Graphics 530
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 1,610 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Aug 8 2022 21:29:33))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 18 GB / s
Compute score: 67.3926
Device name string: Intel(R) HD Graphics 530
Device vendor string: Intel Inc.
Platform name string: Apple
Platform vendor string: Apple

Device 1
Name: AMD Radeon Pro 460 Compute Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Aug 8 2022 21:29:33))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 32 GB / s
Compute score: 355.925
Device name string: AMD Radeon Pro 460 Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{672 ms}

Exit code kExitNormal
End sniffer 2022-12-09 12:33:09
[kStatusNormal, kExitNormal]

[676 ms]
Finish RunAllAPIs

[13183 ms]
Start GetSnifferResult

[13183 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90970434714613173169 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2023/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 232.8G, 11.8G free Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.171c27fab 79.171c27fab libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.3.2 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 5.0.0 79.bead9cf926. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.43e459d. AIDE.framework AIDE 4.0.0 79.d7ba9226 boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.bead9cf926. AdobeXMPFiles.framework AdobeXMPFiles 79.171c27fab 79.171c27fab AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 27.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.2.0.100 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 7.0.0 79.bead9cf926. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 9.0.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 18.0.0 79 . 6c2661f86 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 27.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.43e459d. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.171c27fab 79.171c27fab AdobeJP2K.framework AdobeJP2K 4.0.0 79.7f05fe0 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.2.0.100 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.d8ca6a0. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.bead9cf926. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 27.0.0.670 SPBasic.framework SPBasic 27.0.0.670 AdobeCoolType.framework AdobeCoolType 8.0.1 79.bead9cf926. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.51562 79.4e4cf9bd dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 27.0.0.670 AILib.framework AILib 27.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 27.0.0.670 Unified Extensibility Platform uxp-6.3.3-1-7e78828 UPIC 2.5.0 Required plugins: Accented Edges 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 24.0.1, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 15.0 (1264), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 15.0 (1264), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.0 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.0 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.0 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.0 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.0 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.0, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.0 © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.0.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.0.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.0.1, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.0 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.0 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 24.0 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 24.0.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 24.0.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 24.0 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 24.0 © 2012-2022 Adobe. 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Guide ,
Dec 09, 2022 Dec 09, 2022

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Which settings are you using when you save to Tiff?

Depending on the settings a 2GB PSB/PSD can easily cross the 4GB file size threshold.

 

For example.

I have a 1GB layered PSD file 6800x4600 pixels. Many layers.

I save this file as a layered Tiff file with the following settings: maintain layers and unpacked compression.

It saves fast (due to the lack of compression). And the file size blows up to a whopping 2.16GB.

 

In short: a PSB/PSD file cannot be directly compared to a Tiff file.

So it is entirely possible that a 2GB PSD may cross the 4GB file size barrier. It all depends on your Tiff settings.

 

 

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Adobe Employee ,
Dec 09, 2022 Dec 09, 2022

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Hey @kevholloway, the team has asked if you can post the file for them to work with or if it is too large to share, downsize by 50% and share and then they can uprez and see what they can find out might be at issue.

 

Thank you,

Cory

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Explorer ,
Dec 09, 2022 Dec 09, 2022

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Hey Cory - it's client work for a campaign that isn't live so I can't post on here.  Happy to share to a private link or send a downlad link to an email address.  You can reach me on kev at adamandkev dot com if that works.

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Community Expert ,
Dec 09, 2022 Dec 09, 2022

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You can start by telling us your compression settings.

 

PSD/PSB:

compression_1.png

TIFF:

compression_2.png

With compression off, PSD/PSB or TIFF should be roughly identical, with only minor differences.

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Explorer ,
Dec 09, 2022 Dec 09, 2022

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I've attached the prefs, does this mean the PSB is getting compressed (hence saving as 2GB on disk, but uncompressed TIF / PSB would be 4GB+)? 

 

That's not a setting I would have changed manually so is it default?

 

Screen Shot 2022-12-09 at 3.05.46 PM.pngScreen Shot 2022-12-09 at 3.06.44 PM.png

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Community Expert ,
Dec 09, 2022 Dec 09, 2022

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You can't post a document here so upload to something like Dropbox and give the link to Adobe via private chat.

You can also apply a massive blur on the image but you can trust the internal Adobe team to examine the image/document.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Dec 10, 2022 Dec 10, 2022

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quote
does this mean the PSB is getting compressed (hence saving as 2GB on disk, but uncompressed TIF / PSB would be 4GB+)?

By @kevholloway

 

Yes, that can easily happen.

 

Compression for PSD/PSB is on by default. This is one of the things I always turn off first thing, mostly because it increases save/open times by a huge amount (5-10 x). File sizes typically increase somewhere between 60-100% by disabling compression, but this varies a lot with the layer structure.

 

As for TIFF, note that the TIFF options has a separate layer compression setting.

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Community Expert ,
Dec 10, 2022 Dec 10, 2022

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The document status bar shows the size in Ram but only counts smart objects as single pixel layer in the master doc size. In reality the smart object can contain much larger content, multiple layers, and even nested further smart objects.

So my question is - does your document contain smart objects, in which case the difference between reported size and saved size is normal.

 

Dave

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Explorer ,
Dec 12, 2022 Dec 12, 2022

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Thanks @D Fosse@davescm and @rayek.elfin , if I disable psd/psb compression the file comes in a 4GB+.  I don't mind the extra size - the fact that it now saves quickly and I can continue working while it saves is all that matters to me.  And yes, there are smart objects in these files.

 

I really appreciate everyone's help!

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Community Expert ,
Dec 13, 2022 Dec 13, 2022

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Thanks for confirming that your document has smart objects. That is why you are seeing a smaller size in memory than it takes on disk. In the status bar, smart objects are counted only as a pixel layer, at document size. In reality the content can be much bigger but it all needs to be saved in the file.

 

 

Dave

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