Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


PS not working

New Here ,
Jul 15, 2021 Jul 15, 2021

Copy link to clipboard

Copied

Screen Shot 2021-07-16 at 11.28.12 am.png

Hi all, 

I am trying to use PS and it is asking me to start trial?? I have a yearly subscrption and I am signed in to my creative clous account so I dont know what I am doing wrong??

 

TOPICS
Problem or error

Views

31

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 15, 2021 Jul 15, 2021

Copy link to clipboard

Copied

Screen Shot 2021-07-16 at 11.33.35 am.png

this is what I get

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 15, 2021 Jul 15, 2021

Copy link to clipboard

Copied

LATEST

Hi @Tamyn5FB3 

 

Follow the steps on this help page for when PS reverts to trial:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Let us know how it goes or if you need more help.

 

~ Jane

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines