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Ps v24.1.0 > Image Processor says there's no image opened (?) but yes there are

Explorer ,
Jan 04, 2023 Jan 04, 2023

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In Photoshop 24.1.0 I open image(s) (two 16bit TIFFs in the example). 

Then I go to File >... > Image Processor.  

I set there what I want  (use open images, save in the same location, output format JPG, quality 12 and resize into a 2400x2400px). 

Then I click "Run", and then first it says "There were no source that could be opened y Photoshop." and then "Sorry, I could not process the following files: [list of the two files that are opened]" 

See the attached screenshots. The images are opened, I just zoomed out to 0.7% for privacy reasons. 

Adobe, what are you doing with Creative Cloud apps?!  Bridge is unusable, even the updated one (I returned to Bridge 2022), and now this in Ps 2023...  What the hell is going on?! 

Ps-v24.1.0-ImageProcessor-0-on-open-images-settings.pngPs-v24.1.0-ImageProcessor-1-on-open-images-says-no-source.pngPs-v24.1.0-ImageProcessor-2-on-open-images-says-can-not-process.png

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Adobe Employee ,
Jan 04, 2023 Jan 04, 2023

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Hi @x3DGime sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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Community Expert ,
Jan 04, 2023 Jan 04, 2023

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16 bit images cannot be saved as jpg. Try converting your files to 8 bit and see if the processor works.

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