Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
4

PS Won't Open Photo from LR Classic after latest update 24.7

Explorer ,
Jul 27, 2023 Jul 27, 2023

After updating to PS ver 24.7 today, when using "edit in PS 2023" from LR classic, PS opens with no image. Restarted my MAC mackbook Pro, and same thing. This has now happened with two updates of PS, but this time, it is worse. Needed to open the image from within PS itself and then after edits, saved it back to the file folder on my mac. Then I had to import back to LR. Not good at all. If it does not self correct, will go back to previous version.

TOPICS
macOS
703
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Participant ,
Jul 27, 2023 Jul 27, 2023

It looks like PS just updated and now won't seem to open a file from LRC. Is there a reason for this?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 27, 2023 Jul 27, 2023

I am having this problem as well. Went back to the previous version of PS and it works now. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 30, 2023 Jul 30, 2023

After troubleshooting with Adobe, I had to revert back to the prior version of the Beta app. Then the current version of PS worked. So for me the troble was with the latest version fo the PS Beta app.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 30, 2023 Jul 30, 2023

I am having the same issue. PS ver. 24.7 installed today and LR images no longer open in PS. PS opens without the LR image. Running PS 24.7, LR 12.4, mac os 13.4.1

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 30, 2023 Jul 30, 2023

Reverting to PS 24.6 resolved the issue. Adobe help recommended waiting for a future PS upgrade to solve the issue in PS 24.7.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 30, 2023 Jul 30, 2023

I am having the same problem

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 30, 2023 Jul 30, 2023

Also have the same issue with the Windows version.

On another PC where I run both 24,7 and the new Beta (25) version then 'the prompt has been changed to 'Open in Photoshop 2024' when selected the beta version of photoshop opens but no image is loaded, Lightroom eventaully complains 'Unable to launch Photoshop 2024'

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 30, 2023 Jul 30, 2023

Same problem here. If I try to open twice, it gives me the same message but eventually does open after giving me a message about Lightroom not being able to open the file properly.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2023 Aug 03, 2023

Same!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Aug 03, 2023 Aug 03, 2023

I have the problem but it is nothing to do with PS versions, as I can replicate the problem all the way back to 24.0.1. I think it's a CC app library issue, personally. But maybe I'm wrong as others have been able to revert and it works again. I noticed last week before leaving for a trip that CC app showed a minor update. When I returned, I had the problem show up after trying to send a file or files to PS. If I select 'open as smart object' then the file will open as a smart object. Although closing the file gives an error 21. But it will open. Opening as a standard layer however doesn't work.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2023 Aug 03, 2023

Same Here UGH!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 03, 2023 Aug 03, 2023

On my laptop it will eventually open but only after telling me Photoshop won't launch. Takes quite a while to get there but it eventually does.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 04, 2023 Aug 04, 2023

I reverted to PShop 24.6 and that fixed it.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 25, 2023 Aug 25, 2023

Has anyone updated to Beta version 25.0 since the problem we were all having earlier this month? PS BETA keeps asking me to update.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 25, 2023 Aug 25, 2023

New version seems to have eliminated the bug.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 28, 2023 Aug 28, 2023
LATEST

updated two days ago to PS Beta 25.1 and it is working fine. Just got an update option to 25.1. Anybody updated to that version?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines