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PSB Crashing Ps 20.0.3

Explorer ,
Feb 22, 2019 Feb 22, 2019

Not sure why, Im running mac os 10.14.3 i5 processor with AMD Radeon R9. A coworker is running the same OS with a 19 version of Ps and he can open it. But mine keeps crashing? Ive completely shut it down and restarted many times. Help! Is there a performance setting somewhere that needs to be adjusted? The file isnt corrupted.

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correct answers 1 Correct answer

Explorer , Feb 25, 2019 Feb 25, 2019

Turns out its a bug in version 20. It wont open psb files larger than x. Im submitting a report to Adobe. I had to revert to Ps 19 and it opened fine.

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Adobe
Community Expert ,
Feb 22, 2019 Feb 22, 2019

Post the mac crash reports perhapse some Mac user will be able to help you with them.

JJMack
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Explorer ,
Feb 22, 2019 Feb 22, 2019

Theres no current crash report in the diagnostic log. =| Only one from a couple days ago.

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Community Expert ,
Feb 22, 2019 Feb 22, 2019

Try resetting the preferences: Preferences in Photoshop

Marlon Ceballos
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Explorer ,
Feb 25, 2019 Feb 25, 2019
LATEST

Turns out its a bug in version 20. It wont open psb files larger than x. Im submitting a report to Adobe. I had to revert to Ps 19 and it opened fine.

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