psb file is not visible in photoshop.

Forum|Forum|4 years ago
July 23, 2021
2 replies
1438 views

Hi,

I am facing an issue with the photoshop. I am creating mockups from the purchased photos. I didnt have a problem with them till yesterday. But when I tried later to create some more, it didnot work.

When I open the .psb file, it is showing completely black screen. And I was unable to make the required changes to the file. I dont know where did I go wrong. pls help.

Though I open the previously edited file and opened the .psb file, its the same case. The psb file is not visible.

pls help. I need to work on those mockups.

This topic has been closed for replies.

Mohammad.Harb

Community Expert

Is your graphic card up to date? If yes,

have you tried resetting photoshop preferences settings?

Jumpenjax

Community Expert

I found this maybe it can help.

https://community.adobe.com/t5/photoshop-ecosystem/cannot-open-psb-file/m-p/10584545

Lee- Graphic Designer, Print Specialist, Photographer

R

Ramya5F8BAuthor

Participant

I could open the file but cannot see the image. Though the layers are visible, the image is not visible. Did I click on anything that would turn off the screen? pls help.

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