.PSD file corruption

[chadlanc]

several of my .psd files have been corrupted recently and will not open. get error " this file is not compatible with this version of photoshop"

tried rebooting, reinstalling, using older version, using illustrator, using other programs. all say file is corrupted.

technical supports looked at it and said it was corrupt and suggested re-doing it. Which is highly frustrating since I've spent hours on work that is lost and no reassusance it wont do it again since this is the 3rd time in the last few days that its happened. 

[AxelMatt]

several of my .psd files have been corrupted recently and will not open. get error " this file is not compatible with this version of photoshop"...

By @chadlanc

What has been done with the files since they were openend the last time? 

Check you hardware if there are any errors, especially your hard drive.

[D Fosse]

Are you saving directly to an external drive? If you are, don't. The risk of file corruption is high, partly because of all the extra layers of drivers and protocols - but mainly because an external drive tends to get bumped around a lot, causing cables and connectors to become unreliable. It only takes a nanosecond broken connection to corrupt a file.

Save to local drive, then copy over.

https://helpx.adobe.com/ca/photoshop/kb/networks-removable-media-photoshop.html 

[chadlanc]

remote nas, connected via smb. Guess I should copy to my local drive first to edit. 

[D Fosse]

Over a network, even more risky...

I can only point to the link above again. Read it carefully.

[chadlanc]

now its currupting files just by scrolling thru the finder window as mac shows the preview. so annoying! 

[AxelMatt]

now its currupting files just by scrolling thru the finder window as mac shows the preview. so annoying! 

By @chadlanc

In this case it isn't a Photoshop issue. This is an issue with your operationg system or the hardware.

Windows computers has buildin several diagnose tools for checking the hardware like RAM, disk drive(s) etc.

I don't have experience with Apple Macs, but I think there should also be such tools available.