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Inspiring
December 8, 2017
Answered

.psd file extension altered to .psd.jpg.

  • December 8, 2017
  • 6 replies
  • 1150 views

Hello

I have discovered that hundreds of my multi layered Photoshop files have had the file extension altered to .psd.jpg. I now cannot open them at all. Online file convertors do not recognise the file type. I would be grateful for any advice about this. I seem to have lost access to several years of artwork created in Photoshop. I use Photoshop CC 2018 on an iMac OSX 10.12.6

Regards.

    This topic has been closed for replies.
    Correct answer toymaker1

    Dave

    I restarted my iMac, and most of the .psd files have re-appeared, with all layers intact. But the .psd.jpg versions are also still there in the iMac filing system.  I will keep my fingers crossed and hope everything is now back to normal. I think I will buy some additional backup storage to keep separately. All very strange.

    Thanks for you persistance in helping me.

    Regards.

    Peter.

    6 replies

    toymaker1AuthorCorrect answer
    Inspiring
    December 8, 2017

    Dave

    I restarted my iMac, and most of the .psd files have re-appeared, with all layers intact. But the .psd.jpg versions are also still there in the iMac filing system.  I will keep my fingers crossed and hope everything is now back to normal. I think I will buy some additional backup storage to keep separately. All very strange.

    Thanks for you persistance in helping me.

    Regards.

    Peter.

    Legend
    December 8, 2017

    You have told us that if you change the extension to PSD that Photoshop "still does not accept it". But what exactly happens?

    toymaker1Author
    Inspiring
    December 8, 2017

    Dave.

    This is a screenshot of an original .psd file which has not been corrupted into .psd.jpg. is that what you meant?

    The other screenshot shows the message which appears when I try to upload a .psd.jpg file via Dropbox (Which I am using for the first time, so I might not be doing it right). If I try to open the files with just .psd or .jpg extension, Photoshop still does not accept it.

    December 8, 2017

    Hi

    You need to post a link to the file from DropBox

    How to share your Dropbox files with links - CNET

    toymaker1Author
    Inspiring
    December 8, 2017

    Dave

    Time machine is only showing files back to 17 May 2017,- It is showing nothing before that date, even though I have been using it for about three years. It is showing the files as corrupted i.e. it is howing the Photoshop files as .psd.jpg/

    I do not understand much on the tchnical side.

    thanks four your help.

    Legend
    December 8, 2017

    Please show a screen shot of one of the files named back to PSD and opened in Photoshop. This should work OR give a different message. It should definitely not give the same message.

    Legend
    December 8, 2017

    Or, better still, please SHARE A FILE as requested. You must put this on a file sharing site, and post the link.

    toymaker1Author
    Inspiring
    December 8, 2017

    Hi Dave

    I have attached a screenshot showing how the  files are listed on my iMac. - the .psd.jpg extensions should be .psd. I do not know how it happened. ~It seems to have happened on 19 May 2017.

    I have also attached a screenshot showing the message which appears when I try to open the files in Photoshop. I have tried removing the .psd.jpg extensions, and leaving .psd or .jpg, but Photoshop will not recgnise them as proper Photoshop files. I tried a couple of online file converters, but still no good.

    Cheers

    Peter.

    December 8, 2017

    Do you have Time Machine setup

    How to use Time Machine to back up or restore your Mac - Apple Support

    You should always keep a backup of your important files and documents

    davescm
    Community Expert
    Community Expert
    December 8, 2017

    Have you tried renaming the file to remove the additional extension and just leave .psd   or .jpg as appropriate ?

    Dave

    toymaker1Author
    Inspiring
    December 8, 2017

    Dave.

    Thanks for your response. Yes. I have tried leaving only .psd or .jpg, but

    Photoshop will not recognise it.

    davescm
    Community Expert
    Community Expert
    December 8, 2017

    Can you post a link to one of the files?

    Dave