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psd file in cloud will not open

New Here ,
Sep 28, 2022 Sep 28, 2022

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Adobe Photoshop 2022 will not open a large file (psdc) saved in cloud – error appears every time I try to open the file and can’t be shared with other users.

Screenshot 2022-09-27 at 12.55.49.png

 

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Community Expert ,
Sep 28, 2022 Sep 28, 2022

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You might try going to https://assets.adobe.com/cloud-documents. See if clicking on the file will open it in your browser. If it does but doesn't look right, you can click on the filename above the image to access Version history to see if there's a better version saved.

 

You could also try going to https://assets.adobe.com/cloud-documents, clicking on the three dots below the thumbnail, and selecting Download to see if working from a local version helps.

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