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PSD files can't open and transfer

Community Beginner ,
Sep 10, 2024 Sep 10, 2024

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i have a psd file worked smooth yesterday but i cant open it right now, it come up a dialogue said" your file is locked". then i try to transfer to other locations were failed. Even want to transfer to pendrive or google drive were failed too, anyone know what is the situation?

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Adobe
Community Expert ,
Sep 10, 2024 Sep 10, 2024

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My first thought was that the file's Attributes were Read Only in Properties, but should stop you copying or moving it.

image.png

Are you using a network drive?

Or is the file open in another app like Photoshop Beta?

I found a reference to AV causing issues like this, which I assume means the AV considered the file as suspect and locked it.  Sounds like a long shot to me though.

 

Can you open it with other apps like a different version of Photoshop, or a PSD view like Irfanview?

 

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Community Beginner ,
Sep 10, 2024 Sep 10, 2024

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Hi, thx for your reply,

I checked the "read-only" checkbox, and it was unchecked. I tried using other software to open the file, but my computer freezes every time. Is inside my local drive.
And my laptop didn't use any antivirus.
I tried to use Krita to open, failed as well.
I also tried using Photopea, but it didn't work. Whenever I try to move or open the file, my entire computer locks up.

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