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paulfree17
Participant
October 17, 2018
Question

PSD thumbnails not showing after upgrading to Photoshop 2019

  • October 17, 2018
  • 5 replies
  • 13072 views

I have installed Photoshop CC 2019 this morning and now when I go into Windows 10 explorer I no longer see the thumbnails of my PSD files. 

I have installed or upgraded several Codec software versions including sage thumbs and fast picture viewer.   The icons in explorer just show blank pages.   One thing interesting is that if I open a PSD in 2019 and do a save as and create a copy then the thumbnail displays.  It should not be necessary for me to open and save every PSD to recover the thumbnail.  This makes me think that the new software saves the PSD in a slightly different format or does not create thumbnails until the image is saved.   Is there a way to rebuild all of the thumbnails for all of the PSD images in a folder?

This topic has been closed for replies.

5 replies

AndrewSouthard
AndrewSouthard
Inspiring
October 27, 2020

Another workaround which may help someone. I use Bridge for most of my workflow, so the no thumbnails in Windows Explorer issue is only an occasional annoyance; my final output is MS Word, sadly dictated by my client, so thumbnails for placing is handy. I'd been puzzled because sometimes I get them, sometimes not, there seemed no obvious reason; I just worked it out (duh).

My assembling workflow is done backing up to OneDrive, my sharing workflow G-Drive. G-Drive folders and local folders, no thumbnails, but the files on OneDrive give me thumbnails for photoshop and Illustrator, but only if I'm signed in... sign out, they disappear again - so they are generated server-side on the fly. As OneDrive is MS it begs the question, why it can't work in Windows interfaces natively.

J
jillt92955645
Known Participant
January 19, 2019

I've tried the above, and downloaded the tool and tried that.  Nothing has worked

gener7
Community Expert
gener7Community Expert
Community Expert
January 19, 2019

Check your File Handling preferences:

If that doesn't work, reset preferences:

J
jillt92955645
Known Participant
January 19, 2019

Thanks - but that didn't work either.

Out of interest, under the File Handling, I do not have Thumbnail as you do.

C
Crowler
Participant
October 23, 2018

I cleaned the cache as gener7​ said.
Through this tool https://www.thewindowsclub.com/icon-cache-rebuilder-for-windows-10

After i'm installing sagethumbs, https://sourceforge.net/projects/sagethumbs/

and restart the computer

I got.

gener7
Community Expert
gener7Community Expert
Community Expert
October 18, 2018

Try this rebuild of the thumbnail cache: https://www.thewindowsclub.com/rebuild-icon-clear-thumbnail-cache-windows-10

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    October 18, 2018

    I have FastpictureViewer Codec Pack installed on my Window 10 1809 system and cc 2019 installed as well as CS6, CC 2014 and CC 2018.  I have PSD thumbnails in Windows file explorer.

    JJMack
    S
    SpielbergRules24x7x365
    Known Participant
    December 16, 2021

    You replied to my topic on locked images - thanks for your help. Another issue we're all having is the lack of a thumbnail in the PSD icon. That's something else that makes ZERO sense to me.

     

    But more importantly, I noticed the Dodecahedron template in your sample image.

     

    I LOVE making geometric things from one sheet of paper - almost Origami-like, but not in the literal sense.. I have made some fairly interesting concoctions, if I do say so myself.

     

    Mike

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