• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

PTS and GPU error when opening multiple images

New Here ,
Apr 23, 2023 Apr 23, 2023

Copy link to clipboard

Copied

PTS and GPU error when opening multiple images

Hello,
I am using RTX 2060, i9 13900K, 64GB ram, I have tried installing many versions of PTS, and tried many latest Drivers, but when opening more than 30 JPG or RAW images, the PTS is corrupted, Unclear path tool, the image when zooming is jerky, .... but when turning off the number of images, they work normally??

3rd picture is when I open a small amount, everything is normal, but when I open a lot, the error starts
please help me

Screenshot 2023-04-23 174831.pngScreenshot 2023-04-23 174845.pngScreenshot 2023-04-23 174906.pngScreenshot 2023-04-23 174957.png

 

TOPICS
Windows

Views

68

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 24, 2023 Apr 24, 2023

Copy link to clipboard

Copied

Hi @Julie29544569bthr 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

Thank you,
Cory

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 24, 2023 Apr 24, 2023

Copy link to clipboard

Copied

LATEST

The GPU is intentionally disabled when more than 25 documents are open. This was to prevent GPU crashes, but a change is in the pipeline. See the comment at the bottom of this thread by Adobe's Mark Dahm for updates.

 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-gpu-stops-being-used-after-opening-many-fi...

 

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines