"Can't write new document presets file" message at closing

[bet1947]

I get this message when closing Photoshop "Can't write new document presets file"  No luck in finding a solution . CC2022 version 23.1

[glennyboy1]

This is how I fixed it:-

Close all Adobe programs

Go To:-

C:\Users\yourusername\AppData\Roaming\Adobe

Delete the following folder:-

C:\Users\yourusername\AppData\Roaming\Adobe\Adobe Photoshop 2022\Adobe Photoshop 2022 Settings

If you also have issues with Illustrator Libraries not connecting, also go to:-

C:\Users\yourusername\AppData\Roaming\Adobe

Delete the following folder:-

C:\Users\yourusername\AppData\Roaming\Adobe\Creative Cloud Libraries

If you can't delete the folder(s) due to permission issues:-

Quit all background Adobe processes in Task Manager.

Ensure you have Administrator Permissions:-

Windows Key Plus R
Type
netplwiz

Set your user as an administrator Regardless of the current setting. Go back and delete the folder(s).

Restart Adobe Programs.

[wese16207259]

I actually ended up doing a rollback to about three versions back.  After the issues already noted the next two updates broke the custom panels I was using and conflicted with the GPU card in my laptop causing all sorts of video issues. 

Further details:  I use custom panels for most of the editing I do because I shoot and edit over 1,000 sports pictures a month.  The latest update would not load the panels for any images sent from Lightroom to PS.  I would have to shut down and restart PS several times until the panels finally loaded. 

Video:  I have an ASUS G750 laptop with an nVidia 870M graphics card.  The newest version of PS caused random problems with the GPU.  The advice I found was "upgrade your video card" which is not possible with this laptop unless I want to buy a new laptop.  I have 32g of memory and two SSD drives in this one, its plenty fast so I'm not in the mood to spend $2000+ in order to use PS's latest bug ridden update.

I'm having all sorts of problems now with random "can't write" messages.  I went back several versions of PS and that solved all the problems so its definitely update issues and not hardware based.

The last 3-5 updates from Adobe have been awful. 

[jimsanderson]

I've been having the same problem for a while also.  I didn't delete the settings file, just the Library files.  That seems to have done the trick.  At least for the time being.  Glad I found this thread.

[Mahmoud23191884fpux]

This worked for me, thank you.

[adombrow]

I went to the folder and deleted versions 21, 22, 23 and 24. I'm running version 25 as Administrator. I still get the same preset error message problem as everyone else and when I open Photoshop, I'm now asked if I will let changes be made. Very frustrating.

[Doug2013]

Finally, this solution worked for me. So far so good anyway.

Delete the following folder:-

C:\Users\yourusername\AppData\Roaming\Adobe\Adobe Photoshop 2022\Adobe Photoshop 2022 Settings
Thank you Glenny Boy1

[INO37025656uq8y]

For the moment, 

Delete the following folder:-

C:\Users\yourusername\AppData\Roaming\Adobe\Adobe Photoshop 2022\Adobe Photoshop 2022 Settings

deleting this folder works for me. I hope this effect will last long enough. Deleting C:\Users\yourusername\AppData\Roaming\Adobe\Creative Cloud Libraries did not go as mentioned anyway happy with the result. We'll see.
Thank you so much for helping this way ... 🙏

[ArtMuse]

I still have the problem 2022. Nothing I do solves this problem. 

[jimsanderson]

Well, the problem is back, nothing above seems to fix it.  My solution now is to open the image from lightroom as a smart object.  That seems to work fine.  Then I flatten the file.  

[The Big Dog Skiier]

I have add the sme problem for months now with PS  2023, 2022 and 2021 versions. I can make it happen when I select a few images in Bridge the Select Tools/Photoshop/Image Processor.  Hoping Adobe will figure it out and get it fixed someday.

[adombrow]

You can add version 25 as well. I don't recall getting the error message in v. 24. But I get it now.

[jeffreyb85429769]

here's how i fixed mine,
if you're using a mx master and intalled a logi options+ sortware you probably created custom keys for it that might me creating the problem.
go to logi options software and delete the photoshop profiles you created and make a new one.

[victor hugo32302141hajg]

Adobe Photoshop CC 2018 se bloquea por crear temas

 se traba hubo problemas de generador

[Женя37483061ngl4]

Hello everyone, I solved two problems in one shot, first create a backup copy of the Adobe folder, and then delete all files in the Adobe program, we will contact you from this path C:\Users\*********\ AppData\roaming folder\Adobe, then we launched all Adobe programs and they created folders, again, for Photoshop, I previously made a copy of WorkSpaces into work folders (C:\Users\*************\ AppData folder\roaming\Adobe programs\Adobe photoshop 2024\Adobe photoshop 2024 settings), all other programs had to be configured again .

[INO37025656uq8y]

I am still waiting for a good solution to this same problem i am currently facing.

[Doug2013]

Thank you Glenny Boy1. Your suggestion has worked for now at least.
Cheers!

[alfredop74404780]

Yo tengo el mismo problema ahora en 2025 por lo visto nadie puede resolver este problema es increible que pagas adobe y nadie te ayuda a nada 

[lina_6490]

I have the same problem...