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"Cannot save because disk is full" but disk is not full [2015]

Explorer ,
Apr 24, 2015 Apr 24, 2015

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I am working on a large 2gb tiff panorama.  I have saved it plenty of times before.  After doing some work today, I went to save it and I get an error "Cannot save file because disk is full".  The disk is very much not full.  There was 15gb of free space on the disk when I tried to save (now down to 6gb because each time I try and save it eats up 2gb that it does not release back when the error pops up), and my scratch disk has 60gb of free space as well.  What is going on here?

 

I don't want to exit out of the program as I've made quite a few changes to the file that I don't want to lose since I can't save.

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macOS , Windows

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Adobe
Community Expert ,
Feb 08, 2024 Feb 08, 2024

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Hi, in Photoshop, on the top menu bar, go to Help, System Info. You'll get a window with a lots of text, that you need to select, copy, and paste on this forum.

 

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New Here ,
Apr 08, 2024 Apr 08, 2024

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Photoshop is showing wrong values for my external disks.  They all have half a TB or more of freespace but it tells me those disks are full when I try to save a file back to source disk.  I have copied the sys info from photoshop and using Photoshop7

 

Operating System: Windows NT
Version: 6.2
System architecture: Intel CPU Family:6, Model:12, Stepping:1 with MMX, SSE Integer, SSE FP
Built-in memory: 2048 MBThey all have half
Free memory: 2048 MB
Memory available to Photoshop: 1661 MB
Memory used by Photoshop: 50 %
Image cache levels: 4
Use image cache for histograms: No
Serial number: 10451209673846687696
Application folder: C:\Program Files (x86)\Adobe\Photoshop 7.0\
Temporary file path: C:\Users\ronle\AppData\Local\Temp\
Photoshop scratch has async I/O disabled
Scratch volume(s):
C:\, 476.09 GB, 270.09 GB free
I:\, 2047.99 GB, 488.27 GB free
H:\, 2047.99 GB, 2047.99 GB free
F:\, 2047.99 GB, 1671.16 GB free
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop 7.0\Plug-Ins\
Additional Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop 7.0\Plug-Ins\
Installed plug-ins:
3D Transform 7.0
ADM 2.84ps73 03.23.2002-00:12:33h
ASDStrm 1.02x7 02.02.15-01:45:06h
Accented Edges 7.0
Acrobat TouchUp Image 7.0
Angled Strokes 7.0
BMP 7.0
Bas Relief 7.0
Chalk & Charcoal 7.0
Charcoal 7.0
Chrome 7.0
Clouds 7.0
Color Halftone 7.0
Colored Pencil 7.0
CompuServe GIF 7.0
Conditional Mode Change 7.0
Contact Sheet II 7.0
Conté Crayon 7.0
Craquelure 7.0
Crosshatch 7.0
Crystallize 7.0
Cutout 7.0
Dark Strokes 7.0
De-Interlace 7.0
Detect Watermark 1.70.19
Difference Clouds 7.0
Diffuse Glow 7.0
Displace 7.0
Dry Brush 7.0
Embed Watermark 1.70.19
Export Transparent Image 7.0
Extract 7.0
Extrude 7.0
FastCore Routines 7.0
Film Grain 7.0
Filmstrip 7.0
Fit Image 7.0
Fresco 7.0
Generic EPS 7.0
Generic PDF 7.0
Glass 7.0
Glowing Edges 7.0
Grain 7.0
Graphic Pen 7.0
Halftone Pattern 7.0
Hidden 7.0
Ink Outlines 7.0
Lens Flare 7.0
Lighting Effects 7.0
Liquify 7.0
MMXCore Routines 7.0
Mezzotint 7.0
Mosaic Tiles 7.0
Multi-Page PDF to PSD 7.0
Multiprocessor Support 7.0
NTSC Colors 7.0
Neon Glow 7.0
Note Paper 7.0
Ocean Ripple 7.0
PCX 7.0
PDF Image 7.0
PNG 7.0
PNG Icons 1.21x7 2001.12.14-1602h.21s
Paint Daubs 7.0
Palette Knife 7.0
Patchwork 7.0
Paths to Illustrator 7.0
Pattern Maker 7.0
Photo CD 7.0
Photocopy 7.0
Picture Package 7.0
Pinch 7.0
Pixar 7.0
Plaster 7.0
Plastic Wrap 7.0
Pointillize 7.0
Polar Coordinates 7.0
Poster Edges 7.0
Radial Blur 7.0
Read Watermark 1.70.19
Resize Image 7.0
Reticulation 7.0
Ripple 7.0
Rough Pastels 7.0
Save For Web 3.0
Shear 7.0
Smart Blur 7.0
Smudge Stick 7.0
Solarize 7.0
Spatter 7.0
Spherize 7.0
Sponge 7.0
Sprayed Strokes 7.0
Stained Glass 7.0
Stamp 7.0
Sumi-e 7.0
Targa 7.0
Texturizer 7.0
Tiles 7.0
Torn Edges 7.0
Twain Acquire 7.0
Twain Select 7.0
Twirl 7.0
Underpainting 7.0
Variations 7.0
WIA Support 7.0
Water Paper 7.0
Watercolor 7.0
Wave 7.0
Web Photo Gallery 7.0
Wind 7.0
Wireless Bitmap 7.0
ZigZag 7.0
Installed TWAIN devices: NONE

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Community Expert ,
Apr 09, 2024 Apr 09, 2024

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Unfortunately support for this old of a Photoshop version (7) ended a long time ago. I'm not sure why you have so many scratch volumes dedicated but perhaps isolating to just 1 or 2 and seeing if that resolves. I do recall seeing errors when the drives are TOO large for PS to calculate space - you have to remember back when this version came out a GB of space was considered large. I would remove these two from the list:

H:\, 2047.99 GB, 2047.99 GB free
F:\, 2047.99 GB, 1671.16 GB free

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