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codiller
codiller
Participant
July 13, 2016
Answered

"Could not apply the workspace because the file was not found."

  • July 13, 2016
  • 10 replies
  • 12334 views

I just upgraded to the latest version of Photoshop (CC 2015.5). Some of my photoshop files won't open and I keep getting an error: "Could not apply the workspace because the file was not found."

I have uninstalled/installed Photoshop CC 2015.5, I have uninstalled and installed two previous versions of Photoshop, I have reset my Preferences, and I have repaired disk permissions.

None of these has worked.

What would this be?

This topic has been closed for replies.
Correct answer SG...

Hi,

Quick note of clarification on the 2105.5.1 update: the error message that the OP reported is inaccurate for the condition. The update should just fix the alert to note that the file can't be opened, instead of the misleading alert that a workspace can't be applied.

We didn't make any fixes to open a file which fails intermittently. We still don't have a root understanding for the problem that the OP was running into.

regards,

steve

10 replies

donb9854132
donb9854132
Participant
August 31, 2017

Is this problem EVER GOING TO BE FIXED???  I have 2017 latest version and I get this plus many other workspace errors.  I cannot even select on of the pre-loaded workspaces ( eg 3D, Photography etc). 

Don

başara64051818
başara64051818
Participant
October 13, 2022

I'm using Photoshop 2022 (23.5.0) and getting same annoying message. And it started to appear with no reason. Could not apply the workspace because the file was not found. I've tried everything uninstall re-install permisions even ridiculous advices like open CL.  It annoys me so much. But whats annoying me more than that is what kind a correct answer is that on this page? Its not even an answer! After 5 years.. its still there and could not find a solution.   

    M
    miriam.dwinell
    Participant
    February 16, 2017

    Do you have Preference > Plug Ins > Enable Generator on by chance?  I was having all kind of problems opening files with workspace errors but once I turned it off I was able to open everything without issues.

    donb9854132
    donb9854132
    Participant
    August 31, 2017

    No, I have same problem and it's not enabled.

    GinnyClarkPhotography
    GinnyClarkPhotography
    Participant
    January 15, 2017

    has this been resolved? I am having the same issue as well, and this is very frustrating, I need my select and mas tool - like NOW! lol.

    P
    peggys65392827
    Participant
    October 31, 2016

    I just purchased a new laptop, my life was supposed to be better using my apps... I am getting the same error message and a few others...I am also trying to save a 8 x 8 preset and every time I log out and come back in my preset is gone... I am also getting error message about the resolution.

    HELP

    R
    ryree
    Participant
    October 2, 2016

    My desktop is over 5 years old. I use Photoshop CC or it and I have Photoshop CS6 on it too with a lifetime of saved actions, presets and brushes etc.  I easily moved some of the most used items from CS6 over to Photoshop CC on that desktop about a year ago for use out on the road. I just recently bought a new laptop because the desktop is about to die. I downloaded Photoshop CC to the laptop and I get nothing but error messages for almost everything I do. I see my actions in a creative cloud folder but get this file not found message when trying to move them into this version of Photoshop CC. I opened some photos to see what I could do  and get an error message when trying to save them.  I get an error message when trying to use any of the filters such as blur or sharpen. Almost everything I try to do pops up an error message. It's pretty much useless.

    rickr1696369
    rickr1696369
    Participant
    September 18, 2016

    Hello,

    I just downloaded Photoshop CC 2015.5 last night and tried to select a default workspace i.e.: Typography, Photography, etc. and none of them work. It appears this issue has not been solved. Is there an update to this particular issue?

    Thank you.

    WildMountainHoneyPhoto
    WildMountainHoneyPhoto
    Participant
    November 16, 2016

    I am having this same issue!

    S
    SunnieRae
    Participant
    August 29, 2016

    Has this issue been resolved? I purchased last night and am getting the same "could not apply select and mask workspace because file could not be found". Please assist.

    Thanks

    SG...
    Adobe Employee
    SG...
    Adobe Employee
    August 29, 2016

    Hi,

    What you report seems like a separate issue. Can you start a new post with alert string in the topic title? Also please include the information found in Help> System Info...

    regards,

    steve

    M
    malcolmp56190882
    Known Participant
    August 22, 2016

    has this been answered? its happening to me also

    Does anybody have a solution???

    Malcolm

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    August 22, 2016

    It's supposed to be fixed in the photoshop cc 2015.5.1 update.

    Photoshop CC 2015.5.1 Update Now Available

    SG...
    Adobe Employee
    SG...Correct answer
    Adobe Employee
    August 22, 2016

    Hi,

    Quick note of clarification on the 2105.5.1 update: the error message that the OP reported is inaccurate for the condition. The update should just fix the alert to note that the file can't be opened, instead of the misleading alert that a workspace can't be applied.

    We didn't make any fixes to open a file which fails intermittently. We still don't have a root understanding for the problem that the OP was running into.

    regards,

    steve

    leds2097726
    leds2097726
    Inspiring
    July 18, 2016

    Also seeing this behaviour on the Mac and unable to open work files. I'm also getting random quits in Photoshop and Illustrator, even when the programs are just idling they decide to quit.

    I hate how buggy and flaky Photoshop has become. It used to be such a robust and powerful tool. Now a buggy, unpredictable mess.

      SG...
      Adobe Employee
      SG...
      Adobe Employee
      July 13, 2016

      Hi,

      Is it just some files? Do they actually open? Is this on OSX or Win?

      regards,

      steve

      codiller
      codillerAuthor
      Participant
      July 14, 2016

      It is only some files, yes. And it's OS X. The weird thing is, my colleague can open the file on her OS X machine using the same version of Photoshop.

      trishd42
      trishd42
      Participating Frequently
      July 18, 2016

      I can open files but I can't use certain features like the new Select and Mask and I can't customise the layers panel.I always get the same notice. "The file is locked" even when I don't have a file open.I need an answer NOW as I am teaching this program and I am paying for it. How about some answers Adobe


      This version of Photoshop is absolute rubbish. I am now being told that Photoshop will close down whenever I do something. I have had no trouble with earlier versions of cloud so it's not my computer that is at fault. I have already waited a total of two hours waiting to be answered by phone with no response

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