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"Could not use the move tool because of a program error" HELP!

New Here ,
Oct 13, 2017 Oct 13, 2017

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Suddenly while I was using photoshop the layers stuck and didn't move anymore. I tried to open other files - same problem.

I shut down the photoshop and open again and it still doesn't work.

Please help me!!!!

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from generic Cloud/Setup forum to specific Program forum... Mod]

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Adobe
Community Expert ,
Oct 13, 2017 Oct 13, 2017

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Try resetting All Tools:

Screen Shot 2016-04-10 at 10.49.35 PM.png

If that fails, Reset Preferences:

Reset Prefs CC 2015.png

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New Here ,
Jul 02, 2020 Jul 02, 2020

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I'm using Photoshop  cs6 version.
Could not use the move tool because of a program error keeps popping up. How do I fix this?

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New Here ,
Jan 14, 2021 Jan 14, 2021

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This same error started happening to me today. I've updated the app, I keep restarting the program and it works for a few moves and then stops and gives me the program error message. This never happened with CS6!

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Community Beginner ,
Nov 27, 2018 Nov 27, 2018

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When this has happened to me, it's been a text layer. To fix, I select the text tool, click in the text to activate the edit bounding box. Then click enter (no changes) and select the move tool and it should now be able to be moved.

It's like it becomes locked, so by editing it, it seems to unlock it. I hope this helps.

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New Here ,
Jul 14, 2021 Jul 14, 2021

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You are awesome! I was so frustrated and this fixed it!! Thank you!

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New Here ,
Nov 25, 2022 Nov 25, 2022

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You are awesome! I was so frustrated and this fixed it!! Thank you! (2)

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Community Beginner ,
Dec 23, 2023 Dec 23, 2023

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This didn't work...

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Community Beginner ,
Dec 26, 2023 Dec 26, 2023

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I just had the same problem. I am using Photoshop Beta.

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New Here ,
Dec 27, 2023 Dec 27, 2023

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same here with ps beta

 

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Community Beginner ,
Dec 27, 2023 Dec 27, 2023

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I switched to PS 2024, not BETA, and its now fine...

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Community Beginner ,
Dec 27, 2023 Dec 27, 2023

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I think the workaround is that you copy and paste. That's what I'm doing now... till Adobe fixes it.

 

 

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Explorer ,
Dec 28, 2023 Dec 28, 2023

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Same. It's probably something with Beta. Every time it updates something gets wrong. But it's beta for a reason, right?

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Community Beginner ,
Dec 30, 2023 Dec 30, 2023

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dec/23 I'm having this issue with beta, I'll try with normal version

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Community Beginner ,
Dec 30, 2023 Dec 30, 2023

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Normal PS is fine....

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Community Beginner ,
Dec 27, 2023 Dec 27, 2023

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yes, me too

 

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New Here ,
Dec 29, 2023 Dec 29, 2023

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Here as well. Beta only, regular PS fine. Nothing has worked to fix it.

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New Here ,
Jan 06, 2024 Jan 06, 2024

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Today i get the following one error notification while i try to open the new project on my photoshop cs6 : Adobe Photoshop Could not complete your request because of a program error. ---------------------------------------------------------------------------------------------------------- This ...

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Community Beginner ,
Jan 08, 2024 Jan 08, 2024

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A new Photoshop Beta version was released today and the problem is solved. Thanks.

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New Here ,
Jan 08, 2024 Jan 08, 2024

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You're right! Finally. I don't know now though- I got quite used to using copy/paste throughout the past week... bah.

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