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"Export as" leading to "image is empty"?

New Here ,
Dec 28, 2021 Dec 28, 2021

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Using a clipping mask as shown to mass export pictures, but the only thing I get is a window telling me that the "Image is empty."

App version - 23.1.0

Platform - Mac OS 12.0.1

 

Screen Shot 2021-12-28 at 10.13.40 AM.png

 

Screen Shot 2021-12-28 at 10.13.27 AM.png

 

Screen Shot 2021-12-28 at 10.13.20 AM.png

 

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correct answers 1 Correct answer

Community Expert , Dec 30, 2021 Dec 30, 2021

I was able to reproduce. Unlock Background layer, promote it to normal by clicking on padlock icon then try again using right click context menu or Layers panel menu > Export As, it will not work using File > Export > Export As from my testing on Windows.

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Adobe
Community Expert ,
Dec 28, 2021 Dec 28, 2021

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@Dimi-Hokusai 

What happens if you click the eyeball to show one or more of these hidden clipping-mask layers in the Layers panel before exporting?

 

 

3689ED70-2044-4564-9AAB-8DDB9FAA1741.jpeg 

19D96B6B-D4B3-4061-AE73-62B5B1CA975A.jpeg

 

Jane

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Community Expert ,
Dec 28, 2021 Dec 28, 2021

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@jane-e is right, you have hidden layers in the Layers panel. By the way, what is your expectation and what are you trying to do?

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New Here ,
Dec 30, 2021 Dec 30, 2021

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Trying to create images for all three layers at once at the same time. This works for other files, so I'm not sure why it isn't working here.

 

Screen Shot 2021-12-31 at 9.13.22 AM.png

 

Screen Shot 2021-12-31 at 9.11.55 AM.png

 

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Community Expert ,
Dec 30, 2021 Dec 30, 2021

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I was able to reproduce. Unlock Background layer, promote it to normal by clicking on padlock icon then try again using right click context menu or Layers panel menu > Export As, it will not work using File > Export > Export As from my testing on Windows.

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