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Participant
September 20, 2021
Question

"Filter Failed" Error to Epson SP4800

  • September 20, 2021
  • 2 replies
  • 409 views

At witts end! I have tried all of the reported solutions but nothing is working. this is most certainly a Photoshop issue as printing through "Preview" works albeit without correct colour management.

Any ides?

Error log:

[19/Sep/2021:18:20:56 -0700] [Job 56] Sent 1093 bytes...
D [19/Sep/2021:18:20:56 -0700] [Job 56] STATE: +cups-waiting-for-job-completed
D [19/Sep/2021:18:20:56 -0700] [Job 56] Waiting for read thread to exit...
D [19/Sep/2021:18:20:56 -0700] [Job 56] PID 1917 (/usr/libexec/cups/backend/usb) exited with no errors.
D [19/Sep/2021:18:20:56 -0700] [Job 56] cgpdftoraster: rasterWriteData: (null)
D [19/Sep/2021:18:20:56 -0700] [Job 56] cgpdftoraster: bytes written for side 1 = 93844950, err = 5
D [19/Sep/2021:18:20:56 -0700] [Job 56] PID 1915 (/usr/libexec/cups/filter/cgpdftoraster) exited with no errors.
D [19/Sep/2021:18:20:56 -0700] [Job 56] End of messages
D [19/Sep/2021:18:20:56 -0700] [Job 56] printer-state=3(idle)
D [19/Sep/2021:18:20:56 -0700] [Job 56] printer-state-message="Filter failed"
D [19/Sep/2021:18:20:56 -0700] [Job 56] printer-state-reasons=none

This topic has been closed for replies.

2 replies

Community Expert
September 25, 2021

Have you seen this?

 

https://discussions.apple.com/thread/8284346

 

maybe you can find some hints...

Sahil.Chawla
Adobe Employee
Adobe Employee
September 24, 2021

Hi there,

Sorry to learn about this error. Have you tried reinstalling the printer drivers or Photoshop application?

You may also try resetting the preferences of Photoshop and see if that helps.

https://helpx.adobe.com/photoshop/using/preferences.html

 

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

 

Regards,
Sahil

Participant
October 3, 2022

I'm having the same issue and that didn't help.