Participant

Question

"Get More Brushes" option missing?

Forum|Forum|8 years ago
October 18, 2017
8 replies
9530 views

Hello all,

I've long been a user of Kyle T Webster's brushes and am excited that he's come on at Adobe. According to the blog, I can access his brushes by opening my brush panel and selecting "Get More Brushes" from the options Panel:

However, my brush options panel doesn't have that option... I'm running the latest CC update. Am I missing something simple here?

This topic has been closed for replies.

S

szahradka

Participant

Same here. 10.14.5 Mojave. I had the brushes yesterday. Now, after an update i dont. Very very frustrating

SG...

Adobe Employee

Hi,

Sorry to hear the menu went missing. Was it a Ps update? What version is showing in the Help> System Info... dialog? Also, where are you located?

regards,

steve

nelef95979859

Participant

Hello,

same problem!

I'm in Europa.
Latest CC (Photoshop 19.0 release) & latest OS (macOS High Sierra 10.13.1)

M

melaniec39906062

Participant

so I am a US domestic subscriber and I'm running into this exact problem. Did you ever find a reason why the menus were not showing the "get more Brushes" option?

SG...

Adobe Employee

Hi,

What OS version are you using? If you're machine doesn't meet the minimum requirements then you won't see the major version update.

regards,

steve

M

mkleyba

Participating Frequently

I figured out it worked on my iMac which has a newer operating system. El Capitan. So time to upgrade my laptop.

davescm

Community Expert

If you do meet the minimum requirements and are not seeing the option to upgrade, try signing out of your account and back in again using the CC desktop app (click on your profile pic at the top right). Then use it to check for upgrades

Dave

O

Onelargehead

Participant

Also I just ran the updater and there are no options for Photoshop upgrade just lightroom and speedgrade.

J

jenniferz11185920

Participant

I installed the update for CC this morning, and that only has me at 18.1 as well. I don't see a 19 option.

SG...

Adobe Employee

Hi,

Check here and make sure your system fits the minimum requirements for the 19.0 update: Photoshop system requirements

regards,

steve

M

mkleyba

Participating Frequently

I do not have the option to upgrade to 19.0. It only shows 18.1 for me. I've tried restarting.

Kim

O

Onelargehead

Participant

Im running the latest Mac OS and have latest CC. I don't have the "get more brushes" options or any current brush that says "KYLE" in the name. I even created a new profile so i could delete and reload the built-in brush within photoshop and I still don't see anything related to "KYLE". I too would like some assistance in finding out what is different about my Photoshop.

davescm

Community Expert

Can you go to Help >System info click copy and paste info here

Dave

davescm

Community Expert

What about PCs? I have apc and I only get a hand full of his brushes. The get more brushes button takes me the adobe splash page. That’s it! What’s going on?

Get more brushes was only working in the US. Adobe are working to expand locales.

See thread for some workarounds

Cannot download Kyle Webster brushes

Dave

anniew89350460

Participant

I just checked that the system requirements are at minimum 10.11 (El Capitan) which is the reason I don't have that option in my brush panel either. Upgrading now to see if that fixes it.

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