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2

"No se ha podido cumplir porque no es el tipo de documento correcto" ¿Cómo Solucionarlo?

Community Beginner ,
Sep 21, 2023 Sep 21, 2023

PROBLEMA

error photoshop 2024.jpg

Marketing28094258gqqx_0-1695329975529.png

PS version 25.0.0

 

INFO DEL EQUIPO
Procesador Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
RAM instalada 32.0 GB (31.9 GB utilizable)
Sistema operativo de 64 bits, procesador x64

Edición Windows 10 Pro
Versión 22H2
Se instaló el ‎9/‎1/‎2023
Compilación del SO 19045.3448
Experiencia Windows Feature Experience Pack 1000.19044.1000.0

INFO TARJETA GRÁFICA

Marketing28094258gqqx_1-1695330196026.png

 

DESCRIPCIÓN DEL PROBLEMA

Esta situación me ha pasado ya con varias plantillas que he creado desde cero. Luego de hacer diseños para varias marcas y compilar varias informaciones de las mismas dentro de la plantilla (no todas) pero algunas me han dado este error. Eso se traduce en trabajo realizado que ya está perdido (salvo si exista una forma de solucionarlo).

 

Si te ha pasado y has logrado solucionarlo, favor dejar tu solución aquí para todos los que estamos pasando por esto.

 

Gracias de ante mano. 

 

Nota: He actualizado los controladores de mi tarjeta y los del equipo de manera general. Tengo actualizado el Ps a la última versión disponible. 

 

TOPICS
Windows
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Adobe
Community Expert ,
Sep 21, 2023 Sep 21, 2023

Hi @Victor Bautista MK are you in the same version that you created them original in or did you create them in the beta or older version and are now opening in v 25?

Where did you save these files?

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Community Beginner ,
Sep 22, 2023 Sep 22, 2023

Hi @Kevin Stohlmeyer. I created this template in May of this year, and over the months I have updated Ps every time an update is available. Something similar has happened to me with other older templates that I ultimately had to stop using because I have not been able to restore them.

 

So yes, the templates are older than the recent version of PS.

 

Like this one, I have also created other templates in non-beta versions of PS. Yes, I have opened them and made some modifications, but I can still open others, even doing this same process.

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Community Expert ,
Sep 22, 2023 Sep 22, 2023

If the behavior isnt consistent - meaning you can open some but not others that were created the same way, it's doubtful its the software itself but rather the files. Are they all stored in the same location? Where are you saving them to?

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Community Beginner ,
Sep 25, 2023 Sep 25, 2023

No. Some of the templates with this issue are in different storage.

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Community Expert ,
Sep 26, 2023 Sep 26, 2023

Is there any correlation between the broken files - the fact that they are all not corrupted means something external has effected them either when saving to a location or when they were migrated to current locations. Your previous answer wasn't very specific - I understand you kept up with updates, but did you ever use the beta at all to open and edit or anything? If you ever used the beta, try reinstalling it to see if it allows you to open the broken files.

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New Here ,
Jun 28, 2024 Jun 28, 2024
LATEST

Hello, how are you Kevin? I wanted to know if you have been able to solve this problem, since I have the same problem and I have tried several ways and I have not been able to solve it. I'll wait for your answer, thank you so much!

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