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V
Victor Bautista MK
Participant
September 21, 2023
Question

"No se ha podido cumplir porque no es el tipo de documento correcto" ¿Cómo Solucionarlo?

  • September 21, 2023
  • 1 reply
  • 1720 views

PROBLEMA

PS version 25.0.0

 

INFO DEL EQUIPO
Procesador Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
RAM instalada 32.0 GB (31.9 GB utilizable)
Sistema operativo de 64 bits, procesador x64

Edición Windows 10 Pro
Versión 22H2
Se instaló el ‎9/‎1/‎2023
Compilación del SO 19045.3448
Experiencia Windows Feature Experience Pack 1000.19044.1000.0

INFO TARJETA GRÁFICA

 

DESCRIPCIÓN DEL PROBLEMA

Esta situación me ha pasado ya con varias plantillas que he creado desde cero. Luego de hacer diseños para varias marcas y compilar varias informaciones de las mismas dentro de la plantilla (no todas) pero algunas me han dado este error. Eso se traduce en trabajo realizado que ya está perdido (salvo si exista una forma de solucionarlo).

 

Si te ha pasado y has logrado solucionarlo, favor dejar tu solución aquí para todos los que estamos pasando por esto.

 

Gracias de ante mano. 

 

Nota: He actualizado los controladores de mi tarjeta y los del equipo de manera general. Tengo actualizado el Ps a la última versión disponible. 

 

    This topic has been closed for replies.

    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    September 21, 2023

    Hi @Victor Bautista MK are you in the same version that you created them original in or did you create them in the beta or older version and are now opening in v 25?

    Where did you save these files?

    V
    Victor Bautista MKAuthor
    Participant
    September 22, 2023

    Hi @Kevin Stohlmeyer. I created this template in May of this year, and over the months I have updated Ps every time an update is available. Something similar has happened to me with other older templates that I ultimately had to stop using because I have not been able to restore them.

     

    So yes, the templates are older than the recent version of PS.

     

    Like this one, I have also created other templates in non-beta versions of PS. Yes, I have opened them and made some modifications, but I can still open others, even doing this same process.

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    September 22, 2023

    If the behavior isnt consistent - meaning you can open some but not others that were created the same way, it's doubtful its the software itself but rather the files. Are they all stored in the same location? Where are you saving them to?

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