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Participant
January 8, 2018
Question

"Not the right kind of document" Error

  • January 8, 2018
  • 2 replies
  • 5713 views

Out of nowhere photoshop decided that it doesn't like dds files. Every time I try to open one I get this error: "Could not complete your request because it is not the right kind of document". It started doing this today. Yesterday it was working fine opening every dds file I needed. So what gives? How do I fix this?

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    2 replies

    danny_mcgee
    Participant
    February 6, 2018

    I'm having the same problem. It looks like NVidia's DDS plugin is no longer working with Photoshop. I just reinstalled it to be sure, and I'm still getting the same error.

    danny_mcgee
    Participant
    February 6, 2018

    Spoke too soon — I was able to fix it by reinstalling the plugin and specifically choosing the plug-ins directory during installation. By default it installs to the root Photoshop directory, which doesn't work.

    davescm
    Community Expert
    Community Expert
    January 8, 2018

    Photoshop doesn't open dds files on its own. Were you using a plug in - such as NVidia's texture tool? You may want to check that.

    Dave