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"Save As" pop up window doesn't show files in folder

New Here ,
Aug 21, 2023 Aug 21, 2023

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Hello, not sure how else to explain this. I've included a screenshot. When I go to "Save As" I can not see any of the files in the folder(s). Does anyone know how to fix this? I am using Photoshop 2023 24.7.0 on a Mac M2Pro OS Ventura 13.4 

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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That is strange. Remember the Save As dialog is part of MacOS not Photoshop. Check to see if it acts the same way on Preview. Also look at the up arrow to the right of the folder.   Does clicking on it bring back the file window? It changes the dialog between compact (no file window) and full (file window):

                                                                               

Screen Shot 2023-08-22 at 4.31.22 AM.png

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New Here ,
Aug 22, 2023 Aug 22, 2023

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Hello gener7, 

Thank you for the response. This is the only window that looks like this, even in Photoshop. The open window, export, etc all show the files. It's only the "Save As" window.

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New Here ,
Aug 22, 2023 Aug 22, 2023

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Changing the dialog between compact (no file window) and full (file window) does not change anyhing where the window panel would be. I've attached a screen shot.

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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@jasong88976287 its your sorting in the Mac OS Finder - notice its sorting by date "Today", "Yesterday"...

Click this button and change it to "None"

kevinstohlmeyer_0-1692719654985.png

 

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New Here ,
Aug 22, 2023 Aug 22, 2023

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Hello Kevin,

Thank you for the response. I have tried that and there is no change. If I do the legacy "save for web" and save through there, I do see my windows. Its only when I do "Save As" that the window appears as it does.

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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Hi @jasong88976287 Go to Apple System Settings/Security and Privacy/Full Disk Access and confirm PS is listed and active. If not, add it and relaunch PS.

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New Here ,
Aug 22, 2023 Aug 22, 2023

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Hi Kevin, thank you for the recommendation. PS was not listed. I added it, restarted the computer and relaunched PS, still the same issue. 

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Community Expert ,
Nov 05, 2023 Nov 05, 2023

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This same issue was driving me crazy. I found the solution though. In the File Handling section of Photoshop settings uncheck "Enable legacy "Save As"" (see screenshot). I know that this seems counter-intuitive but it did work for me.

Screenshot 2023-11-05 at 5.42.35 AM.png

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Community Beginner ,
Sep 15, 2024 Sep 15, 2024

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i have the same issue with my new windows laptop. its also same with Lightroom Classic. still no solution?Ekran görüntüsü 2024-09-15 161627.png

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Community Beginner ,
Sep 15, 2024 Sep 15, 2024

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lol i found the solution. its probably the same issue on macos too 😄 very easy...

https://www.youtube.com/watch?v=Rz9wNHfELZM

i found this explanation:

"hover below the line between "new folder" and "file name", click and drag down to enlarge that reading pane and your files will show up"

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