"Your Graphics Processor Is Incompatible", I'm using GTX660, this GPU support DX12

Question

Hi all

My GPU support DirectX 12 but i see this notice from PTS 2023 (new update)

"Your Graphics Processor Is Incompatible"

I am on Windows 10 Pro 22H2 with DX12 and I'm using GTX660, this GPU support DX12,

Can you help me fix this !!

Thanks all

D Fosse · Accepted Answer

Generally, support for a certain DX version is not the same as feature level.

DirectX 12 support means it supports the DirectX 12 APIs (application programming interfaces). So it speaks the correct language.

The feature level, however, specifies the actual capabilities of the card, the functions it's able to perform.

So a card can "support" DirectX 12, but only have feature level 11.1. And that's not sufficient for Photoshop.

Yes, it's a bit of misleading marketing. The manufacturers try to stretch things as far as they will go.

Kevin Stohlmeyer · Answer

Hi @Jack29722689wnws on the contrary your GTX 660 does not support DirectX 12 feature level 12.

"Even though it supports DirectX 12, the feature level is only 11_0, which can be problematic with newer DirectX 12 titles"

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